i have used them for swimming pool repairs, kitchen plumbing repairs and bathroom renovations.
Description of Work: My greatest complaint is they are extremely difficult to confirm a schedule a date and time with. Their communication skills are somewhat non-professional. Their work appears adequate, although I have always had to follow up with them repeatedly . Not certain if my older house is the problem or if it is their work, but after several visits, I will contact someone else instead of using them again.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$2,000
Tom L.
09/2009
2.0
drain cleaning
+ -1 more
EXPENSIVE & BAIT 'n SWITCH - WATCH OUT! We had "won" a free service visit worth $65 at a silent auction so we called this plumber to change a toilet flapper. When we received the bill, we were shocked. Paul's charges $65 just to show up, then does the work. The total for this simple procedure *(10 minutes) was $251 less the $65 silent auction service call amount! I was schocked. I have NEVER had any plumber charge that kind of rate. The work seems fine, but I would caution anyone to get a firm quote BEFORE the company even comes to your home.
Description of Work: The toilet flapper needed to be replaced. A very simple procedure which I am completely unable to accomplish successfully - pretty pathetic I know.
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Service Categories
Drain Cleaning,
Plumbing
FAQ
Paul's Plumbing & Drain is currently rated 2.5 overall out of 5.
Paul's Plumbing & Drain accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Paul's Plumbing & Drain does not offer free project estimates.
No, Paul's Plumbing & Drain does not offer eco-friendly accreditations.
No, Paul's Plumbing & Drain does not offer a senior discount.