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JEM-CLEAN INC

Carpet Cleaning, Oriental Rug Cleaning

About us

JEM CLEAN is a Full Service Residential and Commercial Carpet Cleaning Company. Established in 1985 We are Experts and Certified at Cleaning Hand Made Oriental Rugs and all Specialty Designer Rugs in our 5,000 SF Rug Cleaning Facility. Our in Home Carpet Cleaning Service Utilizes the Newest Carpet Cleaning Technology, Enabling Us to Clean Your Carpets, Leaving NO CHEMICAL RESIDUES and Carpets DRY in 1 to 3 Hours. We also Pressure Clean Grouted Tile Floors, Clean Upholstered Furniture, Apply Fiber Protectants and Deodorize Carpets.

Business highlights

40 years of trusted experience

Services we offer

Carpet Cleaning, Oriental Rug and Specialty Rug cleaning, Grout and Tile Floor cleaning, Upholstery Cleaning, Commercial Carpet Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Virginia D.
10/2017
5.0
carpet cleaners
  + -1 more
Wonderful job, one rug had been in storage for many years. Now it looks new.
Description of Work: Needed 2 area rugs cleaned. Never had any carpet or rugs cleaned before. They explained the entire process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia K.
06/2017
5.0
carpet cleaners
  + -1 more
Great! Professional Company
Description of Work: Mother In Law's apartment needed professional carpet cleaning for inspection..they were prompt and did a great job on getting our stains, and made carpet look new again..would definately recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
04/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda C.
10/2016
5.0
carpet cleaners
  + -1 more
Jem-Clean came out in a day's notice, and not only did they do a fabulous job, got the carpets spotless, deodorized and protected and left me a sprayer of stain remover, but they were almost half the price of what the other national franchise quoted me (which was ridiculous). My carpets are 10 year old berber and they look new. I'm so pleased!
Description of Work: I had 3 bedrooms (one was large bonus room over 2 car garage) with carpet problems, stains I thought would never come out because another national franchise was previously unable to remove them. I did not need large furniture pieces moved, they were able to clean around and under them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Keith & Sabina F.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: JemClean cleaned our upstairs light-beige carpets and carpet runner on the hardwood stairway. At my request, they did an extra thorough cleaning along the edges where the carpet meets the walls. I had to call them to come back because some areas seemed overly wet, and they came the next day to suction up the moisture. JemClean was very accomodating and our carpets looked great! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris S.
07/2013
5.0
carpet cleaners
  + -1 more
They service was great. They were very thorough and took their time to make sure everything was done correctly.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Max H.
07/2012
5.0
carpet cleaners
  + -1 more
Excellent! I have only compliments.
Description of Work: Arrived at scheduled time. May have been a little more than some of the other carpet cleaners but well worth the small difference. Actual price was $70 less than phone estimate. I had 3 rooms, hall, sofa, and 3 chairs cleaned and I am pleased with the results. The worker was very professional and knowledgeable. I will use them in the future for my carpet cleaning. I plan to have them clean my tile floors in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

Howard C.
02/2012
5.0
carpet cleaners
  + -1 more
They were really good. They were very prompt. They did the job and got out quickly. I have used them for a number of years, so they remember me when they come back each year. They were frank in admitting that there was a stain that was not going to come out. I don't consider that a failure of theirs, but just the nature of the stain. They were honest and straight forward, and did not say they were going to do something until they tried it first. My overall experience was excellent. The price was competitive. They were punctual, responsive, and professional.
Description of Work: They came here to clean the carpet in the living room, foyer, den, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

    Contact information

    PO Box 9221, Hickory, NC 28603

    http://www.jemclean.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 3:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning

    FAQ

    JEM-CLEAN INC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 3:00 PM

    Saturday: 8:00 AM - 12:00 PM

    JEM-CLEAN INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, JEM-CLEAN INC offers free project estimates.
    Yes, JEM-CLEAN INC offers eco-friendly accreditations.
    No, JEM-CLEAN INC does not offer a senior discount.
    No, JEM-CLEAN INC does not offer emergency services.
    Yes, JEM-CLEAN INC offers warranties.
    JEM-CLEAN INC offers the following services: Carpet Cleaning, Oriental Rug and Specialty Rug cleaning, Grout and Tile Floor cleaning, Upholstery Cleaning, Commercial Carpet Cleaning.

    Contact information

    PO Box 9221, Hickory, NC 28603

    http://www.jemclean.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 3:00 PM
    Saturday:
    8:00 AM - 12:00 PM