Basement Technologies of Western NC

Mike Passman and Doug Moore investigated a Home I am selling. New. Just passed County inspects. The only positive reviews on these ppl is 7 years old. Check google and Angi They eroniously reported to buyers that the home has negative slope into the foundations on the ENTIRE perimeter. That water flowed into the home. Need to remove deck and trees they said. to fix the sloping on whole house they said. Gutter drains are a problem they said. HOWEVER, all slopes were measured hours after the left with the appropriate fall in all sides and 1 area was still being worked. Reported gutter drains as a problem yet all but 1 is piped out 10 to 30 fert from the home. They even noted 1 as Burried when it simply terminated at the French Drain he didnt even notice. Complete Incompetence in My Opinion as a Licensed contractor of 20 years. Their report was written on a Word Invoice as well. Extreemly unprofessional. Cant say it enough... Extreemly unprofessional

Unprofessional! After trying to schedule them to do annual maintenance to my French drain, they finally connected and told me what wad a convenient time for THEM to come. That arrived unmasked and when we asked them put get their mask one of technicians said “if I’m coming into your house I’m coming into your house.” When he was done I asked if he could fix a crack in my basement and he told me probably not, but he would get back to me. He also said I might need a new pump and let me know what later. I never heard from them again. If you want your basement dry, a pro is the way to go. Cheaper too.

The worst contractor experience I've had in 40 years of home ownership. Contractor does not stand behind his work. Totally missed diagnosed my problem. Once I got a contractor that knew what he was doing I now have a dry crawl space! Job proved to be a simple fix. I promptly paid ($1,600) Basement Technologies of Western NC 2 days after they claimed to have solved my water problem. They fixed nothing! Spread some extra dirt around my foundation and claimed they would prevent water from entering my crawl space, It did not! Mike Passman asked for an additional $7,000ish to "really fix my problem". I had properly repaired for under $1,000!

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It went very well, other than having to wait a few months for them to get to me. But that's probably a good sign. Once started, the work was completed in less than a week. The drain appears to be working and keeping storm water from flowing through my foundation. Re-seeded my lawn after all the backhoe work.

Mike understood the problem immediately. Jean earlier plumber had put in a water line. They didn’t seal the opening to the wall w/the new line. Water during heavy rains would travel through the “now-compacted trench” towards the house and into the house where the water line was installed & not scaled properly.

We are extremely happy and pleased with the work performed we would not hesitate on using Basement Technologies again. The whole experience was very professional and the initial estimate was exactly what we paid at the end. I highly recommend this company to anyone, they know exactly what they are talking about and won't try to overprice or sell you something you don't need.

My home is an older rancher. It was not maintained well through the years, and the lot allowed water to drain into the carport, slab, and crawl space. I purchased it in March with knowledge of water issues. We had a big rain in April showing me how bad it was. I met Mike Passman with Basement Technologies while he was working down the street from me in May. We made an initial appointment to discuss my problems and possible solutions. He came back again to survey everything and take measurements. He returned again to discuss his findings, with a proposal for repairs. He was already booked three months out. So I asked him to schedule my repairs. Work began the week of 9/14. We had a few unexpected surprises. Rain created delays and compounded problems. When those huge rains came on September 30, I almost had a flood in my family rooms due to unfinished grading. The crawl space was good! I called Mike and he came out to assess the new issue. I ended up digging my own defensive ditch in anticipation of a coming monsoon. Thank goodness it never came. When the yard dried out Mike returned to complete the job. I am confident that my foundation water issues have been resolved. And I would definitely use him again for these or similar repairs.

We are very glad to have chosen Mike and his crew from Basement Technologies. They were very professional, punctual, honest and considerate on pricing. We will use them again for any future problems that arise and we will recommend them to our friends and family. Our experience was very positive!

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We were having problems with dampness in our basement. They came out and did a great job. They were extremely conscientious to work so we could continue to live there. They even drilled down 19 feet to create new dry wells to catch water. They cleaned up after the work was done and I have never had a better experience with a company doing a job of this magnitude. They were very professional and I would highly recommend them to anyone. They kept us informed on a regular basis of every detail of what they were doing and why they were doing. Amazing company!

My home is older (1950's) and has a combination unfinished basement/crawlspace. Mike came by initially and provided an estimate. His crew that performed the work was very professional and friendly and did a great job. I'm very pleased with their responsiveness and with the quality of their workmanship. Would definitely call them again if the need arose.

Our home is old (built in 1937) and we had water in our basement every time it rained, Mike solved that problem. He had to remove all landscaping and with the help of expert back hoe digger, Chris, dug 10 foot trenches in the front of our home. He, himself, supervised and worked with his men who were very professional. He gave us an estimate of $25,000, but because he found a huge 5 or 10,000 gallon old buried oil tank, which had to be removed, ended up costing us more. There has been no water in our basement since he corrected the problem and this is a huge relief. He also recommended a landscaper, Brandon Jones, from Garden Edge, to help replace the landscaping that was destroyed. He was very easy to work with and takes one job at a time, so that he can give his full attention to that job. We were very happy with his work.

My experience with Basement Technologies of Western NC was excellent.

I did not use them because I found a lower estimate. I think they were very thorough. I would probably be calling them for estimates.

Dug hole outside of wall about 10 ft. Deep by 10 ft. Long by 4 ft wide. Sealed all with liquid sealer and plastic sheets. Also rerouted French drains. Gave "lifetime guarantee." So far, so good. Estimated $2600. Day before finish, Mike told me cost might be a little bit less than estimate, based on time and material. It was. I felt he dealt with me honestly. So I would definitely call him about future problems I feel he can fix.l

He came and looked. He indicated that it might be from a Y'd drain line. He unhooked the Y and asked me to watch the result when it rained. He noticed that rain was overrunning a gutter and suggested that I get a gutter repair guy (Lutz Enterprise) to come & look at it. He refused to charge me for what he had done. When the gutter guy added a downspout he came back and connected a drain line under the deck, connect the air conditioning water overflow into the drain line and ran the drain away from the house. Did clean, neat work. Arrived on time and finished quickly. Left no trash.