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3rd Rock Plumbing LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Thank you for your interest in 3rd Rock Plumbing. With over 15 years of plumbing experience, we are confident that we can help you with your plumbing needs. Our professional, punctual, and experienced staff look forward to hearing from you today! We offer 10% Senior Citizen and Military Veteran discounts on repairs.

Business highlights

16 years of trusted experience

Services we offer

Professional, full-service plumbing. Drain cleaning, sump pumps, standard and tankless water heaters, garbage disposals, faucet repair & replacement, water testing, water filtration systems, toilet and bidet installation/repair and repiping projects, as well as sewer line scoping. Water, septic and fuel gas line installs and repair.

Services we don't offer

No week-night or weekend emergency service. We do not service well pumps.

Amenities

Warranties
Yes
Senior Discount

10% on repairs



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-158 of 158 reviews

Nora B.
11/2013
5.0
water heater repair
  + -1 more
Replaced hot water heater.
Description of Work: I used 3rd Rock Plumbing LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from 3rd Rock Plumbing LLC
(member name removed), Thank you for choosing 3rd Rock Plumbing to replace your water heater. We appreciate your business and look forward to helping you again in the future.

Chuck W.
04/2013
5.0
plumbing
  + -1 more
They did a great job.
Description of Work: They helped us get our house ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley W J.
01/2013
4.0
plumbing
  + -1 more
see above.
Description of Work: I got him off Angie's list and called him and he came the next day. I told him I had gotten him off Angie;s list, on the phone call and again while he put the faucet we had bought in. He charged me 150.00, and it took less than 156 minutes. After he left I was closing my computer and saw a coupon for 25.00 off of his services for first time visits. Well I felt like he could have told me as 25.00 was quite a bit off if he had mentioned it. I had a printer and could have run it off immediately. Faucet works fine but felt over charged, and he also does not have a good personality, as he never talked to me at all except for telling me how much it would be. The old faucet had already been removed. Just my personal opinion.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$150

Response from 3rd Rock Plumbing LLC
Dear Member, We are sorry that you did not find value in the work that we performed. Our pricing includes time, parts, as well as a year warranty on our labor. In addition, it looks like we came out on Jan.1, which is also a holiday. All of these take a part in the final price. We appreciate you and your feedback. Mike also said thanks so much for the wonderful coffee that you gave him. It was great!

Edward W.
10/2012
5.0
plumbing
  + -1 more
See Above.
Description of Work: Repaired broken wires in dishwasher. Received error codes when attempting to run dishwasher, causing it not to cycle through completely. Repairperson called tech line at manufacturer and quickly determined cause and repaired same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from 3rd Rock Plumbing LLC
Thank you so much for choosing 3rd Rock Plumbing. We appreciate your comments and your business. Please let us know if we can help in the future!

Wayne M.
08/2012
5.0
drain cleaning, plumbing
  + 0 more
iin
Description of Work: We had a leak from under the washer. It turned out that there was a pipe in crawl space that had a hole in it after their inspection.They replaced a large section of pipe as well as putting in fall on it that was not done originally by the builder. They also replaced the in-wall section for the plumbing behind the washer. They were polite, professional and did treated us with respect as a customer. I would not hesitate to suggest this company for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from 3rd Rock Plumbing LLC
Thank you for your comments regarding 3rd Rock Plumbing. Our customers and their reviews are very important to us. We appreciate you choosing us for your plumbing needs and hope you will keep us in mind for any future jobs you may need us for.

Sherry R.
09/2011
5.0
plumbing
  + -1 more
Went very well-very pleased
Description of Work: Put in 3 toilets-exceptional service as they had to come back as 1 toilet did not fit-I did not have to be there-they let themselves in and left the bill for me-very courteous and polite and cleaned up after themselves well-a little expensive but I would definitely use them again-many times you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sue M.
08/2011
4.0
gas leak repair
  + -1 more
Good.
Description of Work: Replaced flexible gas line to cook top.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$121

Response from 3rd Rock Plumbing LLC
Sorry to hear you weren't supremely happy with your service. I'm glad you made the choice to hire a licensed plumber for this job. Gas can be tricky, and certainly dangerous. Sorry that you wont consider using us again, but i wish you many years of trouble free plumbing.

Robert K.
07/2009
5.0
plumbing
  + -1 more
Very well.
Description of Work: Put in a gas line to my new grill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

1003 19th St SW, Hickory, NC 28602

http://3rdrockplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.28991
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Gas Logs,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

3rd Rock Plumbing LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

3rd Rock Plumbing LLC accepts the following forms of payment: Check,PayPal
No, 3rd Rock Plumbing LLC does not offer free project estimates.
Yes, 3rd Rock Plumbing LLC offers eco-friendly accreditations.
No, 3rd Rock Plumbing LLC does not offer a senior discount.
No, 3rd Rock Plumbing LLC does not offer emergency services.
Yes, 3rd Rock Plumbing LLC offers warranties.
3rd Rock Plumbing LLC offers the following services: Professional, full-service plumbing. Drain cleaning, sump pumps, standard and tankless water heaters, garbage disposals, faucet repair & replacement, water testing, water filtration systems, toilet and bidet installation/repair and repiping projects, as well as sewer line scoping. Water, septic and fuel gas line installs and repair.
No week-night or weekend emergency service. We do not service well pumps.

Contact information

1003 19th St SW, Hickory, NC 28602

http://3rdrockplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed