Usher Carpet & Tile Co

Excellent service and excellent installation

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He was by far (out of 5 quotes I got total) the best at returning calls, attitude, interest and professionalism. The price was fair. He and Jack were prompt, attentive to detail and incredibly hard working.

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everything wenty verywell

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When the former occupants moved out of our new home, we discovered that the master bedroom carpet was in terrible shape, we were to move in in 6 days and needed carpet to be bought and installed before that time. IMPOSSIBLE?? Jimmy Usher not only met our needs with a beautiful piece of carpet but did the job for much less than the "big box stores" who couldn't even get out to measure for a week. I called Usher, talked to Jimmy and told him our situation, 'can do" said he, come over and pick out your carpet. When I arrived I was totally unimpressed with the buildings exterior, it is in need of paint and grounds clean up, but, when I went inside I was impressed - they have a large selection of in stock flooring - Jimmy helped me sort through, pointing out the positives and negatives of many selections - I took 3 pieces home, as well as Jim, who came and measured right then and there. Next morning I let him know what my choice was, and 2 days later it was installed. I cannot recommend Usher more highly. They are the kind of business that makes living in Hendersonville such a treat. Good honest folks who want to do a good job at a fair price for their customers.

They did what they agreed, on time and did a good job

I was looking at carpet samples for my new porch and the sales associate suggested checking remnants. Found a remnant and discovered it was nearly 1/2 the cost if I had ordered it as it was a current carpet and color. I appreciated the non aggressive sales associate who held the carpet for a week and if I paid for it even longer. The location is definitely a "no frills" setting but the price and sales staff was worth it. Had a 10% off Angie's List coupon which saved me even more.

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Service was performed when promised. Just be sure to get it in writing if they are going to move furniture before and after installation of carpet. Otherwise everything else was great. The only reason for the overall B rating was because of the movement of furniture.

Not much to tell. It took the installer about 7 hours to remove old vinyk' prepare the under floor for the new vinyl. The old floor was squeaky. He eliminated the squeaks!! He also provided and installed new quarter round molding. All in all we'd use this company again.

I called Usher Carpet to see if I could buy a small piece of carpet padding and some tack strips for a small repair. They were very friendly and professional over the phone. I picked the items up with no problem at all. Everything went smoothly. The prices were very good,too. I will do business with them again in the future.

We couldn't be happier with our experience with Usher. From the first meeting, the staff was incredibly friendly, helpful, and knowledgable. Jimmy, the owner, provided lots of options and helpful advice. Brian was great to deal with from the sales side, and Randy did our install faster and better than I thought one person could! The floors are beautiful! The initial quote was considerably less than their competitor's price for exactly the same product and installation. Because of a couple of small changes the job actually came in slightly under the original estimate! Overall, this was a great experience and we will definitely use Usher again.

From getting our room measured, to getting an estimate, to getting our old carpet removed and the new carpet installed. Everything went on time and smoothly. Showed up on time, performed work in a professional and timely manner, cleaned up after themselves and thanked US for choosing Usher Carpets! Will definitely use this company again.

Excellent!