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Scott Sheppard

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

I've been pleased to serve Henderson and the surrounding NC counties for 22 years. Specializing in vinyl plank installation. Got wrinkles? Restretch carpet in any average room $75-100. All labor guaranteed. Lifetime stretch/re-stretch warranty. 10 year warranty on labor installation. I can help you find & order online. Ask me how. Pick-up locally on day of installation at your local materials supplier, or Southeastern Freight Lines.

Business highlights

39 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Carpet installation and repair/re-stretch Hardwood, vinyl, tile and laminate floor installation Pick up materials.

Services we don't offer

I do not provide floor materials but would be more than happy to help you order them for pickup. Just give me a call! Sanding and refinishing hardwood not provided.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.836 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 36 reviews

Sonia G.
09/2022
5.0
carpet installation, flooring contractor
  + 0 more
We have hired Scott Sheppard to do several jobs for us. We are always extremely pleased with the quality of his work and his reasonable pricing.
Description of Work: Carpet installation and vinyl plank installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benson D.
04/2022
5.0
carpet installation, flooring contractor
  + 0 more
Scott always answered or got back with us promptly. He was on time, done great work, good price and extremely nice to talk with. I would hire him again if any flooring needs arise. It is hard to get service anymore and Scott goes out of his way to provide excellent service in our opinion.
Description of Work: Flooring installed, carpet restretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
03/2022
1.0
carpet installation
  + -1 more
Scott Sheppard did not complete any work for me. I never hired him and I still need this job done. I will be looking elsewhere for a professional for this job.
Description of Work: Carpet Sales and Installation
Rating CategoryRating out of 5

Response from Scott Sheppard
I am sorry, ma'am but I have never met you and have no idea who or what you are talking about.

Austin B.
02/2022
5.0
flooring contractor
  + -1 more
Scott and his crew did a great job on our laminate flooring installation! They were on time and got the job done quickly. This was a challenging job because the floor was very uneven and Scott took the time to get everything right and leveled before installing the new flooring. Definitely recommend and would use again!
Description of Work: Flooring Install
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Scott Sheppard
Thanks [Member Name Removed] you are good people to work for.

Christen A.
02/2022
5.0
carpet installation, flooring contractor, hardwood floor, remodeling
  + 2 more
Scott and his team were fantastic! They have a great deal of skill, they are wonderful people to work with and we have been completely satisfied with the work!
Description of Work: Hardwood floor, vinyl and carpet install
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Scott Sheppard
Thank you [Member Name Removed], I appreciate your business and thanks for your referral with Ambient Flooring.

Brenda W.
10/2020
5.0
carpet installation
  + -1 more
Scott Sheppard arrived on time as arranged. He works efficiently and we were very pleased with his work. The carpet in one room was really in need of stretching and we are very pleased. We would definitely call him again--a gentleman, excellent work.
Description of Work: Our carpet needed to be stretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Scott Sheppard
Thank you [Member Name Removed] for your review. It's always good working with you.

Wendy C.
11/2019
5.0
carpet installation
  + -1 more
My carpet had several large wrinkles in it. It was a large space and I had no idea how it might be fixed. Scott returned my calls quickly. He was able to schedule me within a week. He showed up on time and worked almost the entire day with few breaks. My room looks amazing now. I would recommend Scott to anyone who asked. Honest and priced competitively.
Description of Work: I needed my carpet restretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Scott Sheppard
Thank you [Member Name Removed], it was a pleasure doing business with you.

Diane M.
05/2019
5.0
hardwood floor
  + -1 more
Scott was amazing. He and his son laid our hardwood flooring and what a team they were. They not only showed up on time every day (unusual for contractors in Asheville) but they also finished ahead of schedule. Scott really knows his stuff. Our house had some pretty difficult transitions and lots of nooks an crannies to contend with. Everything came out perfect. I highly recommend Scott to anyone looking for a professional.
Description of Work: Hardwood floor installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Scott Sheppard
Thank you [Member Name Removed] for your business and for your review.

Joe K.
01/2019
5.0
carpet installation, hardwood floor
  + 0 more
And went very well he did a good job I would recommend them for anybody else hard worker
Description of Work: Laminate floor. Lay down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Scott Sheppard
Thank you [Member Name Removed] and [Member Name Removed]. It was a pleasure doing business with you.

Steven A.
04/2017
4.0
carpet installation
  + -1 more
Fair, the quality of his work was good ...as far as installing the carpet he did an excellent job.. However, he went up $100 over our agreed price because " I ordered heavier carpet than he expected " ... I ordered my carpet direct out of Dalton and had it shipped ... He offered to pick up the carpet from the trucking company but he was booked three weeks out and I didn't want the carpet sitting there that long ... So I picked it up ... At the end of the job he wouldn't haul off the scrap from trimming and what not .,. So I refused to pay the full $841 he wanted , I kept $50 ... I did some carpet installation when I was a kid and hauling the scrap was part of the job...
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$791

Response from Scott Sheppard
Mr. [Member Name Removed], I am grateful for your compliments on my work. I appreciate your willingness to share your feelings about this job. I would like to clarify from my perspective. Our first problem arose when you brought a 600 lb roll of carpet into the basement. If you had left it at the dock, I would have been able to easily make the cuts before I brought them to you. Because of this, the cuts needed to be made by hauling the carpet out into the lawn from the basement. The rain prevented me from being able to haul the carpet into the lawn to cut. It rained the day we started the job and for two days subsequently. As for the disposal of your scrap material, normally when carpet is bought from a local source, the scraps can be taken back to their dumpster. In this case, you brought it direct, meaning there is no dumpster. When I deliver the material, my normal dump fee is $50. The $100 charge that you mentioned, I reduced from my normal price, which I had informed you before I began the work, was my price for doing the preliminary clean up work (pad and staples stuck to floors and stairs) that we had agreed you would do before I arrived. My punctuality is not in question. I cannot roll carpet on a wet lawn. I actually rearranged my schedule and put other customers aside to get the work done on the first dry day. I wish you best of luck. Thank you for your business.

Lynn K.
11/2016
5.0
carpet installation
  + -1 more
Scott did a fantastic job screwing down our creaky flooring and re stretching the carpeting in that same room. He answered the phone when I called and scheduled our job for later that same week. He showed up promptly and got right to work. We thought it was only one piece of sub floor that was loose. He was very thorough and checked the flooring in the entire room. There were several areas where the nails had backed out, the flooring needed to be screwed down and the nails hammered back down. He relaid the carpeting and did a beautiful job. He also had very heavy furniture that he had to remove and put back after he finished the repair. He was very pleasant to work with and I would definitely hire him again.
Description of Work: We had an upstairs bedroom with a creaky floor and loose carpeting. We needed the floor screwed down and the carpeting re stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angie B.
09/2016
5.0
carpet installation
  + -1 more
Scott was very nice. He was understanding when we had to move the install day back. He and his helper worked quickly to get the job done.
Description of Work: We needed to replace the carpet at my mom's house. We needed someone who could take out and haul away the old as well as deliver and install the new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann T.
09/2016
5.0
carpet installation, flooring contractor
  + 0 more
Scott Sheppard did a fantastic job laying the carpet, pad, and cork flooring in my new condominium. His price was extremely fair and I am very satisfied with the job.
Description of Work: Carpet removal/installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Joseph A.
08/2016
5.0
carpet installation
  + -1 more
All went very well - Scott was prompt, efficient and the rooms look wonderful.
Description of Work: Several rooms of carpet had to be re-stretched. We had postponed doing the work anticipating having to move furniture, but Scott was able to complete the work without substantial disruption.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tera T.
12/2015
5.0
carpet installation
  + -1 more
Scott always arrived at the appointed time to start work. He and his helper were very professional at all times. My house looks and smells like a new house now. Thanks to Scott I am enjoying my New Older Home I just purchased in October 2015. I would hire him again he did a very professional job. His price was very reasonable.
Description of Work: Scott removed old carpet and hauled away. He installed new Laminate Floosr in 2 bedrooms & 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,244

Robert S.
12/2015
5.0
carpet installation, flooring contractor
  + 0 more
Scott Sheppard was easy to reach by phone. If not immediately available, he returned my calls on a timely basis. Conversations were always pleasant and Scott gets right to the point. I asked for a rough, ballpark estimate, after I described what I needed to be done. Scott gave me the estimate, and the actual charges came out to be the same. I gave him a healthy tip since the work was excellent. Scott and I agreed on an installation date. He picked up the carpet from the store and brought it to my house. He had some padding left over from another job, so he also brought that as well as glue, tack bars and other supplies. Scott showed up on time, and he was courteous and professional throughout the five-hour installation. He worked very hard, and he was very precise with his measurements and cuts. Everything fit well and tight. There was little wasted time, but Scott gave helpful suggestions throughout the process. Throughout the job, Scott cleaned up as he went along so that there was no mess for me to clean up. I have nothing but the highest praises for Scott Sheppard and I would recommend him for any flooring needs. Scott has been doing this work for 25 years and it shows.
Description of Work: Scott installed padding and carpeting on steps and a basement hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Matthew B.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
Excellent. Excellent work, fair price. Completely satisfied and highly recommend.
Description of Work: Stretched carpet, replaced some carpet pad, re-carpeted small area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa P.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
Scott did a great job! Was very professional and pleasant. He moved all the heavy furniture, pulled up my upstairs carpet, screwed down creaky floor, and put the carpet back down. Can't tell the carpet was touched, and the floor doesn't make a sound. We plan to buy new carpet for the downstairs in the future, and will hire Scott to do the job.
Description of Work: Scott pulled up carpet and fixed a very creaky upstairs floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GARY A.
03/2015
5.0
carpet installation
  + -1 more
Scott is a craftsman, and a meticulous one at that. He called to tell us that he would be about an hour late, then arrived promptly at the revised arrival time. When he took up the carpet, he discovered that the tack strips had not been installed properly. He reinstalled or replaced these. He insisted on standing by his original quote despite the additional work. Not only would I use him again for this type of work, I would hire him to install new carpet instead of using the carpet retailers installers. Scott's price was lower than I had expected and the quality of the work was better than I had thought possible.
Description of Work: Scott repaired carpets which had become badly frayed from a cat pulling out the tufts. His patches are done so well that they are difficult to find. The seams are done much better than the seams in the original installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Matthew B.
12/2014
5.0
carpet installation, flooring contractor
  + 0 more
His workmanship and service was excellent in every way. Very knowledgeable about carpeting (and probably other flooring, also) and about doing the work. Punctual, reliable, reasonable charge, excellent workmanship. Will call him again in the future for anything to do with our carpeting. Extremely happy with this provider and recommend his services highly. Would give an A+, not just an A.
Description of Work: Scott re-stretched the carpet in a large room; also re-carpeted a stair entrance. Excellent work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard D.
08/2014
5.0
carpet installation
  + -1 more
Scott was absolutely awesome! He gave us a timely estimate and did the work exactly as specified at an extremely fair price. Our carpet looks absolutely superb. He included a lifetime guarantee of his work. If your reading this review and have carpet that needs repair or installation, look no further. I guarantee you won't find a better installer (or price) than Scott Sheppard. We liked him so well we've decided to hire him to install carpet, that we plan to order direct from the mill, in another area of our home.
Description of Work: Moved furniture and restretched 192 yards of carpet in the basement of our home. The carpet was 10 years old, had not been installed properly, and had some very bad rolls in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Donna S.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
He called me back initially when I called him to inquire about measuring and pricing. He arrive exactly on time then and each day he worked. He even took up some carpet and delivered it to a gal that we gave it to and installed it for her. He us professional,conscious , and dependable . Not only did he do a wonderful job he was very pleasant to deal with as well.
Description of Work: He removed carpet from two bedrooms, four closets ,a hall way and stairs. He helped move some heavy furniture and installed carpet .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Peter P.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
Scott arrived on time and went to work. He redid one of the door entries and got the carpet pulled tight. We are very happy.
Description of Work: Re-stretch carpet that had been installed 7 years ago

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Judy W.
05/2014
5.0
carpet installation
  + -1 more
Mr Shepard was punctual. He moved my heavy furniture and fixed all of the creaks in my floor. I was very pleased with the job he did for me.
Description of Work: He did a great job installing my carpet. He even got rid of all of my floor creaks. I would would certainly use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott W.
03/2014
5.0
carpet installation
  + -1 more
He was on time. Most professional. He really knows how to repair and install carpet. I would recommend him to any one at any time. He was just great !!!
Description of Work: We had many spots in the carpet that could not be removed. He cut out the bad spots and put in new carpet. He also replaced the carpet edging with new edging at the entrance to the deck as well as the two steps in the garage area. He also straightned some carpet that was buckled at the edges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170
    • 1(current)
    • 2

Contact information

unknown, Hendersonville, NC 28792


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
General Remodeling

FAQ

Scott Sheppard is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 5:00 PM

Scott Sheppard accepts the following forms of payment: Check
Yes, Scott Sheppard offers free project estimates.
No, Scott Sheppard does not offer eco-friendly accreditations.
No, Scott Sheppard does not offer a senior discount.
No, Scott Sheppard does not offer emergency services.
No, Scott Sheppard does not offer warranties.
Scott Sheppard offers the following services: Carpet installation and repair/re-stretch Hardwood, vinyl, tile and laminate floor installation Pick up materials.
I do not provide floor materials but would be more than happy to help you order them for pickup. Just give me a call! Sanding and refinishing hardwood not provided.

Contact information

unknown, Hendersonville, NC 28792


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM