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Quality Floor Service Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Quality Floor Service is this areas one-stop, full service flooring center for all your flooring needs. We are a family owned and operated business and have served all of Western North Carolina, including Hendersonville, Asheville, Tryon, Brevard, and Burnsville, for the past 55 years. We are a step above our competitors offering over 2,000 square feet of showroom displays of all your up-to-date flooring products. We offer Hardwood Flooring (unfinished and prefinished), Laminate, Cork flooring, Luxury Vinyl Tile and Plank, and Carpet. We are sure you will find the right style and design that fits your home and your design needs. If you are wanting to preserve pre-existing floors, we also specialize in sanding and refinishing hardwood flooring, decks and stairs. Dust Containment Sanding is a standard service and at no extra charge. In addition to our extensive selection of flooring, we also sell cleaning products, coasters and wooden vents for any type of flooring. At Quality Floor Service, Inc., we take pride in our work and value each of our clients. We are a family owned business who works closely to ensure our quality is superior. Our work is performed to the up most of standards and we warrant and stand behind our services. Come visit us today and become part of our family!

Business highlights

60 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Flooring (Unfinished and Prefinished Solid and Engineered) - Installation, Sales & Repair. Floor Sanding and Refinishing-Dust Containment. Hardwood Floor Re-Coating. Carpet - Sales and Installation. Laminate Sales and Installation. Cork Flooring Sales and Installation. LVT and LVP (Luxury Vinyl Tile and Plank) Sales and Installation. Water Proof Flooring Sales and Installation

Services we don't offer

We no longer offer Ceramic, Porcelain Tile Flooring, or Bamboo Flooring

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 129 reviews

Beverly C.
04/2021
5.0
hardwood floor
  + -1 more
Great job done in a timely and professional manner.
Description of Work: Hardwood Floor Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert P.
02/2021
5.0
hardwood floor
  + -1 more
As a test case, we had them floor the Master Bed Room and Closet in early September. That looked so good, we had QFS do the Family Room area later that month. During November, the Dining Room was completed. In early January, the first upstairs Bedroom was done, followed later that month with the other Bedroom, Hallway and Closets. That completed our entire house. I was particularly impressed by responsive communications with Jeremy and the professionalism of all crew members who carried out these projects. QFS is fully deserving of their company name.
Description of Work: Install Red Oak Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D B.
12/2020
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The quality of work was excellent, crews were prompt and professional and the entire process from start to finish went smoothly.
Description of Work: Installation of luxury vinyl tile, hardwood floor, existing hardwoods were refinished and carpet was installed on the stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan N.
12/2020
5.0
flooring contractor
  + -1 more
The whole process of the floor refinishing went seamlessly. There were a couple of bad spots on the hardwood floor and now we cannot tell where they were. The staff at Quality Flooring were kind, considerate, and professional. The price we paid for the service was reasonable.
Description of Work: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$709

Annette D.
12/2020
5.0
flooring contractor, hardwood floor
  + 0 more
A few years ago Quality Floors refinished the hardwood on our first floor, and recently we hired them again to replace the carpet on the second floor with hardwood. They started on time, charged exactly what the estimate stated, and did a great job. Our floors are beautiful!
Description of Work: Hardwood Flooring Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty R.
11/2020
5.0
carpet installation
  + -1 more
Right on time and good work. I will use them again.
Description of Work: Carpet put in before I moved. Watson in Columbus, N C let me down again and Quality got the job done for me. Very happy with the job and the folks I worked with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIMBERLY E.
11/2020
5.0
flooring contractor
  + -1 more
Excellent customer service. From the time we walked in to discuss our flooring, to measuring, ordering, labor and the follow-up. Jesse and his team are outstanding. Our floors updated our outdated home to perfection!
Description of Work: New CoreTec flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
11/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Fabulous! It was the best our old pine floors have ever looked. They look new and some of the splintered and worn areas looked as though they were never that way.
Description of Work: Hardwood Floor Sanding and Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Carlo M.
11/2020
5.0
flooring contractor
  + -1 more
Excellent! Work accomplished ahead of schedule--Installer was very professional, explained everything he was doing. Very courteous and did a super job!!!
Description of Work: Carpet Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Trey H.
11/2020
5.0
carpet installation, hardwood floor
  + 0 more
Thank you to Jesse and the Quality Floor Service Team! They refinished our Heart pine floors and they look absolutely amazing! Crew showed up on time and kept us up to date throughout the process. Would highly recommend QFS to anyone that needs their floors re-finished!
Description of Work: Refinishing of Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Bill P.
10/2020
5.0
carpet installation
  + -1 more
Jesse and his crew were very professional and did a great job on the first two coats but a different crew did the third coat and left some brush marks and voids. Talked to Jesse and he sent the first crew out promptly and they put a 4th coat on the room and the adjoining hallway no questions asked and it looks great
Description of Work: Refinishing hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

I W.
09/2020
5.0
hardwood floor
  + -1 more
The sales staff were friendly, helpful and prompt. The installers were awesome. Did a beautiful job.
Description of Work: Hardwood Flooring Sales and Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Drew F.
09/2020
5.0
hardwood floor
  + -1 more
The work was high quality, quick, and professional. The final product looks great. I would definitely hire again!
Description of Work: Hardwood Flooring Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Winburn W.
08/2020
5.0
hardwood floor
  + -1 more
Refinishing hardwood floors Exceeded expectations. Rework the schedule and got me done quickly. Left the house clean.
Description of Work: Refinishing hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Matt L.
08/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Great company! Will use for all future flooring needs! Highly recommend!
Description of Work: Hardwood Floor Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nancy B.
07/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Fantastic. My interaction with Jesse and his crew was long distance! They handled every step of the way professionally and with understanding. They assumed nothing and made sure I understood each step of the process. The floors are beautiful.
Description of Work: Hardwood Floor Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Gillian M.
07/2020
5.0
flooring contractor, hardwood floor
  + 0 more
So terrific I gave them three separate jobs!
Description of Work: Hardwood Flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Ina D.
07/2020
5.0
hardwood floor
  + -1 more
I was impressed with the quality of work, efficiency, and very little dust. My floors look beautiful. I recommend them highly.
Description of Work: Hardwood Floors refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail J.
06/2020
5.0
flooring contractor, hardwood floor
  + 0 more
They did a fabulous job matching our 14 year old wood floors. They extended the hall into the living room and 2 bedrooms. It's a perfect match. I don't believe anyone else could have done it better.
Description of Work: Matching 14 year old oak wood floors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel B.
04/2020
5.0
carpet installation, hardwood floor
  + 0 more
The floors were installed in the whole house except the bathrooms & laundry room. The floor are absolutely beautiful! I would recommend Quality Floor Service to anyone needing any flooring needs. Very professional at getting the job done quick!
Description of Work: We had beautiful hardwood floors installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry W.
04/2020
5.0
hardwood floor
  + -1 more
great they did a awesome job on time an for a good price
Description of Work: Hardwood Floor Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony P.
03/2020
5.0
flooring contractor, hardwood floor
  + 0 more
I would highly recommend Quality Floor service. They were prompt and professional when providing an estimate. Pricing was very reasonable. Installation quality was excellent for hardwood, luxury vinyl tile, and carpet
Description of Work: Hardwood Flooring Installation, Sanding and Refinishing, COREtec flooring installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Nadine M.
03/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Very professional from the first appointment thru to the finished service. Matched my existing hardwood floors with 2 separate repairs.. this is our second time using this contractor and will use again if needed.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana L.
02/2020
5.0
hardwood floor
  + -1 more
Pleased with outcome. Plan to schedule refinishing work later this year.
Description of Work: Hardwood Floor Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob C.
02/2020
5.0
hardwood floor
  + -1 more
Hands down, the most professional contractor we’ve had in the 20 years living in Western NC! Did what they said they would do, when they said they would do it. The quality of the job is first class, top shelf, beautiful; couldn’t be happier!
Description of Work: Hardwood Floor Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

3278 Asheville Hwy, Hendersonville, NC 28791

http://www.qualityfloorservice.org

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
31503
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
01/01/1900

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Quality Floor Service Inc is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:00 PM

Quality Floor Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Floor Service Inc offers free project estimates.
Yes, Quality Floor Service Inc offers eco-friendly accreditations.
No, Quality Floor Service Inc does not offer a senior discount.
No, Quality Floor Service Inc does not offer emergency services.
Yes, Quality Floor Service Inc offers warranties.
Quality Floor Service Inc offers the following services: Flooring (Unfinished and Prefinished Solid and Engineered) - Installation, Sales & Repair. Floor Sanding and Refinishing-Dust Containment. Hardwood Floor Re-Coating. Carpet - Sales and Installation. Laminate Sales and Installation. Cork Flooring Sales and Installation. LVT and LVP (Luxury Vinyl Tile and Plank) Sales and Installation. Water Proof Flooring Sales and Installation
We no longer offer Ceramic, Porcelain Tile Flooring, or Bamboo Flooring

Contact information

3278 Asheville Hwy, Hendersonville, NC 28791

http://www.qualityfloorservice.org

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:00 PM