Watch out for this guy! On the positive side he's efficient, quick, well equipped, and can handle pretty much anything that comes along. On the negative side he's apt to be confrontational, and very quick to blame everyone else – homeowner and other contractors alike – for mistakes of his own making. And there's the matter of cost. The last of several jobs done at this location was supposed to be on the basis of time and materials, in which case I would have expected to see a breakdown of hours and materials cost. Not so, according the bill he just presented, and which I duly paid. Where's the analysis of cost, I asked? There isn't one, that's my price, period, and if you don't pay it, see you in small claims court (how reassuring is that?). Deducting for materials (my guesstimate), he billed me at something in the region of $125 per hour. A bit steep, if you check the going rate in NC. My advice – get a firm price.
Description of Work: Rough-in for shower, re-routing hot water lines
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Jessica E.
12/2016
5.0
plumbing
+ -1 more
Dusten did a wonderful job. Everything was clean the entire time that he was at the house. He was friendly and very professional. Dusten answered every question that we had for him and explained everything in a way that I could understand. He is extremely knowledgable. The work was well executed, finished ahead of schedule, and the sink looks exactly how I had hoped. I'm actually looking forward to replacing other plumbing issues in the house, because I finally have someone I can count on.
Description of Work: We had a new sink installed in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret R.
12/2016
5.0
plumbing
+ -1 more
Extremely well; would highly recommend him to anyone. Courteous, professional, explained everything in advance.
Description of Work: Replaced a toilet, reinstalled an improperly installed dishwasher, installed a new kitchen faucet, repaired an outside spigot with a broken pipe in the wall, completed the gas hookup for a newly installed generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Pure Plumbing
Thank you for the kind review and recommendation!
Patrick B.
11/2016
5.0
plumbing, drain cleaning
+ 0 more
Wonderful, Dusten does quality work in a timely manner. Will hire him again for any plumbing or propane needs.
Description of Work: Repaired broken pipe Replaced toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ken H.
11/2016
5.0
drain cleaning
+ -1 more
All well, tyey are sure our company now .
Description of Work: Three different problems, three different times, all three sensible, well explained solutions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pure Plumbing
Thank you, we are proud to be your go to company!
Sierra J.
10/2016
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
My problem was resolved quickly and repaired to new at a very reasonable price. I I was very satisfied with the work provided!
Description of Work: Dusten showed up for an emergency call with our toilet needing to be snaked and a piece replaced. Being a single mom this was a huge relief because I had no idea what happened or what to do. Turns out a child put something in the toilet that did not belong .
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Gas Logs
FAQ
Pure Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Pure Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pure Plumbing offers free project estimates.
No, Pure Plumbing does not offer eco-friendly accreditations.
Yes, Pure Plumbing offers a 10% senior discount.
Yes, Pure Plumbing offers emergency services.
Yes, Pure Plumbing offers warranties.
Pure Plumbing offers the following services: Quality plumbing and gas piping