Mr. Appliance of Asheville

Googled ahead of time and saw it should be around $200 to replace ice maker. Called Mr. Appliance, was told $99 fee to come to house and it would be applied to repair. Sounded reasonable. Tech cane today and said $489 to replace ice maker. I wanted an ice maker, not a new fridge! Ridiculous pricing! They kept my $100 for the 20 minute visit! Stay away from this company, what a rip off!!!!

Quick, efficient, knowledgeable, friendly service. A bit on the higher level expense wise, but you get what you pay for! I called the Hendersonville office and Kristy was very friendly and sent someone out next day. Danny arrived promptly as expected and knew what I needed immediately. He called for the part and normally would have put it in next day, but since that happened to be a short day for him he traveled 45 minutes to pick up my part for an older 2004 model Jenn Air oven and installed same day. Danny was not only fast and efficient, he was also previously an appliance dealer himself in this area and was able to give me tips on other appliances while he worked. Amazing! I will definitely use again. FYI: I called several other repair shops in area before Mr. Appliance and some couldn’t see for several weeks or didn’t work on my model oven. I was very fortunate to find Mr. Appliance.

Four visits, four months without a dishwasher & still counting, and $600, still the same problem, Mr Appliance owner now says it is our fault. Need I say more

Excellent.

Again, after several calls and only the WIFE can approve a refund, I waited over 12 days for a refund on a order that was never placed. I have NEVER received worse service and will be contacting the BBB with my complaint. All Bob repeated over and over is they go to Church in Biltmore - what on earth does that have to do with horrible service??? Bob the owner was VERY unprofessional!!!

It went well !

They did fine and I would recommend them again. They came, they fixed it, I paid, and we both left happy. I'd give them an A on the job, for what they did. They came on time, they did the job quickly, and they left happy. For price, I didn't compare but it was fair.

I think they did a good job. It seemed like a long time before they could work us into the schedule. I would tell others that they were perfectly satisfactory. It seems to me it was under warranty so we didn't have to pay anything.

I had an appointment and they called and let me know they were on their way.? They were courteous and just efficiently did the job.? I don't think it took long.? He fixed it and it works.? Their responsiveness was good.? It seems like it took like three days for them to get out here.?