Handyman Matters of Western North Carolina

It went well and the work was done well but their prices are very high. They charge $72 an hour and a $50 service fee, too expensive for this type of work. While they were good, I will seek another option that is less expensive.

They were on time (as usual). They actually performed the tasks in less time than originally estimated. Handyman charges by time and materials, and they allow me to buy my own materials in order to save a service charge. They charged me for just the amount of time they spent on the job. My house was spotless when they were finished. This is the 3rd time I have had Handyman Matters do work at my home. The first tiem they pressure washed my house and repaired a 6' privacy fence damaged during a storm. The second time they were here, I had them upgrade my kitchen with a new tile floor and backsplash, new countertops and plumbing hardware. I am very pleased with their work. It is important to me to have someone reliable and dependable to call when I need repairs or minor improvements. Handyman Matters is different from a lot of other contractors who I have hired. They are professional, courteous and do quality work.

Agnes handles the requests. She is great to talk to! I was so frustrated trying to find someone who would even answer the phone. David arrived on time. Wore booties in the house. Did the work quickly and perfectly. Cleaned up. You would never have known he was there. These are nice, honest, professionals.

They did a great job and they were very nice. I really liked them. They got the job done in a couple of hours. The scheduling was fine and the owner even came out and checked on the job to make sure I was pleased with it. The owner was very nice.

I used them once. I had four things to do. One he could not do and the other he did not do right. The price was ok.

I called this company hoping to establish a relationship for ongoing home improvement work. I initially contacted this company for a small job, which would be the first of many, and they told me they would call me back by the next business day. I did not receive a call back by the third day, so I called them. There was no apology, and the receptionist said they would call me back. That was the beginning of two business days ago. The weekend is here and I have no response from this company all week. I will not be doing business with this company. The website for this company makes it look so professional: upfront pricing and a guarantee. However, my experience with Handyman Matters has proven to be a great waste of my time. By ignoring my call for a small job, they have ultimately lost thousands of dollars of work from me. In this economic climate, that is unacceptable and foolish.