CAROLINA CARPENTER

General Remodeling, Finished Carpentry and Woodworking, Decks and Porches,

About us

Though I started my company 16 years ago with the idea that customer satisfaction should be #1, I have been in the construction industry for 28 years working in all phases of building. I pride myself in the knowledge that I listen to what the customer wants and am able to give the customer a final product that they are happy with. I'm able to do this because I am on the job doing the actual work or there when my sub-contractors are working. I keep a connection with my customers by letting them know that they can call me any time that I may not be at the job. My goal is to design a project so that it blends in with the house and neighborhood and looks as if it was there from when the house was built. I use sub-contractors for the specialty trades such as electrical, plumbing, heating and cooling,and other trades such as drywall, insulation, block masons, and framing specialist if the jobs are bigger and need more manpower. My company consist of myself and one other employee so to keep that personal touch there. I also work with homeowners who are trying to sell their homes and need small repairs done after the home inspectors have left their list, or to enhance the curb appeal. I also love working with people who have small jobs that need to be done around the house that may be more than they wish to handle. I have also worked with owners who have wanted to build their own homes and do work on it themselves but need guidance in the planning and implementation of such a project.I will do as little or as much as the owner wishes. I do not charge for estimates. If the owner wishes me to design and draw plans fees are charged based upon what the owner wishes for me to do and develope. I will give a homeowner a price based upon what they want and work with them if their wants are over their budgets to get the most for their money. We are especially sensitive to homeowners knowing that they are living in the home when we are doing work and make sure that we use every precaution to keep the jobsite clean and safe for everyone in the family. References are available as requested.

Business highlights

29 years of trusted experience

Services we offer

Complete remodeling services from designing and consulting to final clean-up. Included in this are additions, decks, bathrooms, kitchens, cabinetry, interior trim, tile work, painting, flooring, drywall, roofing, sheds, gazebos, siding and exterior trim. I have available licensed tradesmen for electrical, plumbing, heating and air conditioning for my jobs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.9

Filter reviews by category

Showing 26-35 of 35 reviews

JOSEPH S.
05/2015
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Second time to employ (first was in 2011 for extensive repairs...$24,000). Fixed a bathroom ceiling & walls result of a roof leak. Excellent work, again. Good communications, pictures. Well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Paul H.
05/2015
3.0
remodeling
  + -1 more
unknown
Description of Work: C. C. Never came back with a quote but did get together with us before he had back trouble and could not work.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Response from CAROLINA CARPENTER
I have responded to [Member] review and will share the same here. I do apologize for the lapse in my professionalism recently. I have been going through a time of health concerns that I believe are behind me. I do wish though to make this an excuse. I should have been more responsive to my customers. They have a right to be treated with more respect than I was giving. With issues behind me now my customers can expect and receive the quality and responsiveness that has made my company one of the leading companies on Angies List.

Lynne K.
04/2015
2.0
remodeling, home remodeling, woodworking
  + 1 more
unknown
Description of Work: Rick Cox and his son came and fixed a kitchen drawer which had jumped its track and did a fine job. This was sometime in early 2014. | |In July, 2014 we asked for an appointment for Rick to come to evaluate about 10 repair items we had. He and his son came over and spent about an hour as we went over everything; he added some measurements to the typed list we gave him and he promised to get back to us. We never heard back from him. After perhaps 3 months I did reach Rick and asked why he never returned our call and never called back after the July visit. The answer: "I had some medical issues." I said I was sorry to hear that and hoped he was better. When he asked if we had found someone else I responded no but I was sure we could find another contractor. I was extremely disappointed with his lack of responsiveness and candor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$75

Response from CAROLINA CARPENTER
I do apologize for the recent lapse in my professionalism. As I have mention to [Member]I have been having some medical issues that has kept me from my duties. That does not justify my not being more responsive to my customers. I believe that the problems have been resolved and I am able to return to the quality that people have come to expect from myself and my company.

Janet C.
05/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: We had a wooden deck built to cover an existing tiled patio. Rick and Josh did a great job and Rick suggested some modifications that made the deck even better. We will use them whenever we need work done. In addition, they're just plain nice people. They were super patient with our 4yo grandson who played "dashing through the snow" over and over for them. Two thumbs up for Carolina Carpenter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

JOSEPH S.
02/2013
5.0
house painters, foundation repair, remodeling, interior painters, home remodeling, woodworking
  + 4 more
We have used Carolina Carpenters to do major work on our home. It was built in 1982 and had been neglected by aging parents for more than a decade. There were major foundation problems, the windows needed to be fixed, the copula over the garage was falling down, and the whole house needed to be painted. We consulted with our neighbors and interviewed a half-dozen firms before selecting this one; and we couldn't have made a better choice. The work was performed in an excellent manner with great attention to detail. The craftsmanship was outstanding. They solved problems easily, consulted us when needed, kept in touch on an ongoing basis so we always knew the status of the job, the job site was always clean and tidy, and they were honest and straightforward. We have had them back to do other work since the "big job" and will always call on them when we need work done on the house. Very highly recommended.
Description of Work: Repaired foundation, repaired antique window frame, glazed exterior windows, repaired copula, exterior painting, repaired bathroom vanity, painted bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Phyllis L.
11/2012
5.0
handyman service, woodworking
  + 0 more
I called Rick about installing a murphy bed because I was so happy with the work he did several months ago replacing a front porch. He'd never installed a murphy bed but came by to get the instructions and look them over several days before he actually did the job. He and Josh came out as scheduled and got right to work. Since they had never done this before, it probably took them longer than usual but they worked diligently and were as meticulous as they had been on our porch. The result is a very secure, beautiful murphy bed. My husband and I are once again pleased with their work and would recommend them to anyone. In fact, I have his phone number in my list of contacts. I know this was a "small" job for them and many carpenters wouldn't be bothered with it but I really appreciate that they would come and do an excellent job for us...and my dogs love them!
Description of Work: Installation of a murphy bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Phyllis L.
11/2012
5.0
decks, remodeling, contractors
  + 1 more
I hired Rick on the recommendation of a friend who was very happy with his work. Rick came out promptly and gave me an estimate to tear out our old wooden porch, extend it and replace it with a composite material. He and Josh, his son, were available in a reasonable time and came as promised. I had some complications to this project but Rick had the solutions. He found a problem with water that had caused some damage and went above and beyond to correct that....at no extra expense. They were very professional and very meticulous...just the kind of handyman I like. Their price was fair as well. He was very accurate with all his measurements when purchasing the materials so there was no wasted money. My husband and I are very pleased with their work and would hire them again in a minute. I highly recommend them!
Description of Work: Our front porch was originally wood and was quite warped even though the house isn't that old. We had decided to replace it with either wood or a composite material...we went with the composite. Rick and Josh came out and tore out the old wood, repaired some water damage, corrected the foundation and then went to work replacing it with composite. They did a great job (and I'm a perfectionist so that's saying something!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

JOSEPH S.
01/2012
5.0
house painters, foundation repair, remodeling, glass repair, interior painters
  + 3 more
The job went excellent. They were very reliable and they were very professional. They did a very good job. It was just a man and his son who did the work. He was a very good carpenter and he did a lot of good work. I would highly recommend him to anybody.
Description of Work: Carolina Carpenter did some general remodeling for me. They did painting, window glazing and some repairs to the foundation just a few weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Bobbi I.
09/2010
5.0
remodeling
  + -1 more
He was very nice. He gave me an itemized estimate promptly. He came out promptly. However, I decided not to use him since his price was a little bit more. Also, he talked a lot. I learnt some very interesting things about North Carolina that I didn?t know before. Some people may like that, but it didn?t work for me. I will not consider using him in the future.
Description of Work: Carolina Carpenter gave me an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


William F.
10/2008
5.0
remodeling
  + -1 more
My experience has been excellent so far. Rick is very punctual and professional, and has an incredible eye for detail. He thinks of many aspects I have not considered which is helpful when dealing with a complex project. I am also very pleased with the subs he has brought in to work on the house.
Description of Work: Rick Cox served as my general contractor for a moderate remodel and repair of an old Victorian home we just purchased. Rick handled all of the carpentry himself, as well as many of the miscellaneous jobs. He also served as GC for all the major trades and arranged for all their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000
    • 1
    • 2(current)

Contact information

303 ROSE ST, Hendersonville, NC 28739


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Finished Carpentry and Woodworking,
Decks and Porches,
Unfinished Carpentry,
Kitchen and Bath Remodeling,
Interior Painting,
Drywall,
Foundation Repair,
Exterior Painting,
Handyman Services,
Glass and Mirrors

FAQ

CAROLINA CARPENTER is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

CAROLINA CARPENTER accepts the following forms of payment: Check
Yes, CAROLINA CARPENTER offers free project estimates.
No, CAROLINA CARPENTER does not offer eco-friendly accreditations.
No, CAROLINA CARPENTER does not offer a senior discount.
No, CAROLINA CARPENTER does not offer emergency services.
Yes, CAROLINA CARPENTER offers warranties.
CAROLINA CARPENTER offers the following services: Complete remodeling services from designing and consulting to final clean-up. Included in this are additions, decks, bathrooms, kitchens, cabinetry, interior trim, tile work, painting, flooring, drywall, roofing, sheds, gazebos, siding and exterior trim. I have available licensed tradesmen for electrical, plumbing, heating and air conditioning for my jobs.

Contact information

303 ROSE ST, Hendersonville, NC 28739


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM