Blue Mountain Flooring

We highly recommend Blue Mountain Flooring. From our first interaction with Kim in the showroom, to Kyle coming to our home to measure and talk about the details, to the final installation with Aurilio and team, everything flowed perfectly. We previously owned two inns on Cape Cod with many flooring projects and honestly this installation was top notch. We were installing hardwood in three of our bedrooms and matching some existing flooring-the transition from old to new was meticulously installed and perfectly matched and I was especially impressed that they even filled the nail holes with white caulking on the trim and vacuumed and mopped the floor before leaving. The owner Kyle is very knowledgeable about flooring and cares about doing a good job. We even enjoyed meeting the young high school kid that he hired to help deliver the hardwood. Look forward to using Blue Mountain Flooring for future projects and highly recommend their services. Would welcome Kyle giving our phone number if future clients would like to discuss our experiences in more detail.

We hired Kyle’s firm last summer upon the recommendation of an interior decorator. We were impressed. He could talk the talk. Ours was a large job that entailed removing all of the floors on the first level of our home and installing new. It turned out he could also walk the walk as things went generally smoothly. However, things took a turn for the worse when it became apparent that some of his subs were not up to their assigned tasks – painters, trim carpenters, etc. He did not insist on payment up front or we wouldn’t have used him. However, if the work was done on day one he wanted payment on day two at the latest. Since his job involved replacing all floors he also had to arrange for furniture movers. When the job was done we discovered damaged furniture and the damages are significant enough that I’m seeking reimbursement. I called him one day last summer and asked him if he had insurance. “Sure.” He said. I sent him a description of damages and repair estimates. Since then I’ve been on his Do Not Call list. I’m about to move to the next level. This is step one of that move. I do not recommend him or his company. I know he’s a small businessman. If he had just called to ask how he could make things right I would feel different about him. Instead, he’s in hiding and I’m being forced to flush him out. That process is just beginning.

Company never did reach out to me to schedule an in-home estimate per Angie's List contact. I did a follow-up email to Company directly and never received a response. Obviously, this company is too busy to take on a small flooring project. As an FYI, our residence is approximately 6.5 miles to Blue Mountain Flooring store. Getting another local quote and may move on to Empire Today Flooring.

They were always on time and very professional. The owner came with lots of samples to choose from, in various price ranges.

Kyle and his crew were excellent. Kyle was helpful in the selection process while we were deciding between cork, bamboo, wood or engineered. He answered all our questions. Installation was smooth and hassle free. The crew cleaned up the site as well!

There were problems encountered with the structure and had to be problem-solved. They stopped working, pointed out the problem, and suggested a fix. Returned to finish the job.

You all did a great job. I really appreciated the timely service and wonderful clean up when the job was done. It has been several months and the floors are looking great. Thanks again for all the "extras" in service and general help. I would recommend this company to anyone!!

It went great. I had a great experience. I like the product. These are very nice people and they have good customer service. They had a good quality and good price. The whole process went really well.

The day of installation went great, the crew was fast and very nice. I felt like they really were there to meet every need and make sure things were done correctly. I did some research before installation and the crew used all the proper equipment and made sure to dot their i's and cross their t's. I've already recommended Kyle to 2 family members and will continue to for anyone needing any type of flooring.

It went very smoothly. No complaints. Truly