About us
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.6120 Reviews
Filter reviews by category
Showing 76-100 of 120 reviewsRobert M.
01/2022
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
+ 2 moreVery Professional!
Description of Work: Maintenance on Rinnai and add whole house water filter
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,000
Ann D.
07/2020
water heater repair
+ -1 moreHe did a great job
Description of Work: Replace water heater
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Yes, I recommend this pro
$2,000
Stephan K.
11/2018
plumbing
+ -1 moreI was very satisfied.
Description of Work: Installed a new bathroom.
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Yes, I recommend this pro
Larrie A.
07/2017
plumbing
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
Stephenie E.
11/2016
plumbing
+ -1 moreThey did an excellent job.
Description of Work: They had to replace the mechanisms inside of two faucets and reset the sink.
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Yes, I recommend this pro
Michael W.
07/2016
plumbing
+ -1 moreunknown
Description of Work: Replaced a broken sink drain pipe and remounted the sink. Replaced the stem of an outside faucet that leaked when turned on. Replaced the filters in the well water system (I had already purchased the filters.) The two men were prompt and very friendly.
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Yes, I recommend this pro
$585
Tom B.
02/2016
plumbing
+ -1 moreunknown
Description of Work: Repaired leak
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$228
Richard W.
01/2016
plumbing, wells
+ 0 more.
Description of Work: Installed new grinder/lift pump.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$3,000
Michael J.
01/2016
plumbing
+ -1 moreunknown
Description of Work: Fixed a leaking faucet.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$175
Gerald S.
11/2015
plumbing
+ -1 moreunknown
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Yes, I recommend this pro
Reid B.
10/2015
plumbing
+ -1 moreunknown
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$890
Richard W.
10/2015
plumbing
+ -1 moreunknown
Description of Work: Replaced grinder motor in lift station.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,500
Lynne K.
09/2015
plumbing
+ -1 moreunknown
Description of Work: Phillip worked me into his already booked schedule as I had a medical need. He installed 2 grab bars in a shower and changed out the shower head to a hand held model. He was extremely professional, analyzing how best to work within confines of a 30 year old tiled shower. He was efficient, knowledgeable and I will use his services again.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$350
nanci P.
08/2015
drain cleaning, plumbing
+ 0 moreunknown
Description of Work: garbage disposal was clogged, they came out early next morning and solved the problem. little pricey but well worth using them
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$85
Joan T.
06/2015
plumbing
+ -1 moreunknown
Description of Work: Repaired one indoor and one outdoor faucet and drain in one sink and one tub. Pleasant, on time, efficient, knowledgeable. Will be returning to do some other projects. Pricey but good guaranteed workmanship.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$270
marjorie H.
06/2015
plumbing
+ -1 moreunknown
Description of Work: New gas hot water heater and new garbage disposal. Charged $500 for garbage disposal!
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$1,900
Peter V.
05/2015
plumbing
+ -1 moreunknown
Description of Work: replaced outdoor faucet and provided 2 quotes for other work
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$250
James C. and Donna A.
05/2015
plumbing
+ -1 moreunknown
Description of Work: Replaced all the water pipes in the entire house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$3,800
Peggy E.
04/2015
plumbing
+ -1 moreunknown
Description of Work: Could not work out a date - they were booked two weeks in advance. Wanted to put on stand-by.
| Rating Category | Rating out of 5 |
|---|
Frank M.
04/2015
home remodeling, plumbing
+ 0 moreunknown
Description of Work: Fixed improperly installed kitchen plumbing that had started to leak.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$160
Tom B.
02/2015
plumbing
+ -1 moreunknown
Description of Work: Repaired leak in bathroom. They are prompt, professional and expensive. I used them a few months earlier for another job that was nearly $500. Again, prompt and professional but expensive.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$228
Timothy A.
08/2010
plumbing, water heater repair
+ 0 moreAfter we drained and flushed our 16-year-old water heater, it began to leak. That evening, after I cleaned up the mess (my shop floor has never been cleaner!), I called the Benjamin Franklin plumbers after reading reviews on Angie's List. Since it wasn't a total catastrophe, I scheduled them to come the next day, although I was asked if I wanted immediate response. I gave them my contact information and Richard, their technician, showed up a little ahead of time the next day and sat down with us to explain the scope of the job, all costs, and warranty info. After getting our okay, he left and returned with a new tank and materials within the hour. Considering that we live a 20-minute drive from town, that was close enough to immediate response for me. His work was efficient and professional. My background is in industrial maintenance, so I noted nice little touches like the new plumbing was square and plumb, neat soldering, removal of excess flux, and a careful visual inspection after each joint was finished. After the installation was complete and the air bled from the water lines, he filled the tank and made a thorough follow-up inspection to check for leaks. The tank had a manufacturer's defect at a welded joint, so he called for a replacement, which was delivered shortly after he drained and removed the new tank. The new installation was done, the system reinspected, and the work site cleaned before he left. As I indicated in the ratings, I consider the work done, from initial call to the completed job very professional. Everyone involved was personable and made me feel like my situation was important to them. Although their rates are kind of pricey, I think I got fair value for my money. Remember, you get what you pay for.
Description of Work: Replace 80-gallon electric water heater, add an expansion tank to bring plumbing to code, and dispose of the old tank and materials.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$1,770
Fran M.
06/2010
plumbing
+ -1 moresmall leak in water heater outfeed pipe developed due to PH of well water over time. Called these folks to do the repair.
Description of Work: Repaired water heater outfeed/infeed pipe, installed new shut off controls, and replaced water filter [filter only]. Did good work. Pricey, but I guess that's the average.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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| punctuality |
Yes, I recommend this pro
$600
Pegi O.
05/2010
plumbing, water heater repair
+ 0 moreWe would have them do something else if we needed them. The guy was very nice and knowledgeable, and he gave us written quotes. He explained things nicely, delivered on time, and did things how he said he would do it. The price was moderate.
Description of Work: Benjamin Franklin Plumbing replaced our hot water heater.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
Gerry S.
07/2008
plumbing
+ -1 moreIt was a very positive experience and they arrived on time. They told me upfront what the outdoor faucet would cost. I surely would recommend them to other people.
Description of Work: I had a leak in a kitchen faucet, and it needed to be tightened.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Contact information
3278 Asheville Hwy Ste B, Hendersonville, NC 28791
www.benjaminfranklinplumbing.com/franchises/nc/hendersonville.aspxService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
L.16248
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Natural Gas Lines,
Appliance Sales and Installation,
Gas Logs,
Basement Waterproofing
FAQ
Benjamin Franklin Plumbing - Hendersonville is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Benjamin Franklin Plumbing - Hendersonville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Benjamin Franklin Plumbing - Hendersonville does not offer free project estimates.
No, Benjamin Franklin Plumbing - Hendersonville does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing - Hendersonville offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing - Hendersonville offers emergency services.
Yes, Benjamin Franklin Plumbing - Hendersonville offers warranties.
Benjamin Franklin Plumbing - Hendersonville offers the following services: Plumbing repair, replacement & installation, water heaters, water softeners & drain cleaning.
Pump septic tanks.
Contact information
3278 Asheville Hwy Ste B, Hendersonville, NC 28791
www.benjaminfranklinplumbing.com/franchises/nc/hendersonville.aspxService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 4:00 PM