Benjamin Franklin Plumbing - Hendersonville

4.6(
120
)

Plumbing, Water Heaters, Drain Pipe Installation,

... +8 more

About us

Benjamin Franklin Plumbing - Hendersonville has been serving the Hendersonville and Asheville area for 5 years. We promise prompt and professional service to all of our customers. “If There’s Any Delay, It’s You We Pay.®” We look forward to solving all your plumbing repair, installation and service needs. Additional phone - (866) 860-0052. Additional contact names - George Phillip Muniz, Rebecca Muniz. Additional DBAs - Legacy Inc, Gas Piping & Plumbing.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair, replacement & installation, water heaters, water softeners & drain cleaning.

Services we don't offer

Pump septic tanks.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6120 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
5%
2
3%
1
6%
Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Write a review

Filter reviews by category

Showing 101-120 of 120 reviews
Judy B.
02/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
EDWARD A.
02/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Bill O.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Changing the anode in my water heater was very tedious due to the design of the unit. Franklin did the work as well as could be expected. The cost was relatively high, but Franklin can always be counted on and that makes it a value choice.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Gregory W.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed new water heater. This is not the first service provided to me by Benjamin Franklin Plumbing, Hendersonville. They have always been punctual, neat, courteous, and very professional. I definitely recommend their services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
Rene S.
12/2014
3.0
plumbing
  + -1 more
Smoothly.
Description of Work: Well pump.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,500
Bea F.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: While the last service call was for adjustments in sink handles and little cost, Benjamin Franklin had previously (June 15, 2009) replaced my water heater at a cost of $1,662.00. I was very please with their courtesy, punctuality, and professionalism. While they may be a little more costly than some, the price is reflected in their quality of work. I would not hesitate to use them again, and highly recommend Ben Franklin Pluming for any plumbing needs.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218
Steven M.
08/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced Downstairs toilet, improved drainage problems, flushed septic field, fixed operation of septic tank by installing,tranphere pump.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan ..
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired leaking pipe under a single-wide home. fixed the leak, had all the necessary materials with them when they arrived. Very pleasant serviceman. terribly expensive but got the job done.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Anita W.
07/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john S.
06/2014
1.0
water softeners
  + -1 more
.
Description of Work: They were asked to evaluate the problem with an iron filter made by a company for which they were a representative. They completely dodged the issue , which I was able to correct myself eventually, and gave me an estimate for 5K worth of upgrades to my h2o system. NONE of which have been necessary. My second episode of unsatisfactory results with one of AL's providers. |
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
5.0
Response from Benjamin Franklin Plumbing - Hendersonville
Regarding a service call in January 2010: We are a service provider and only stand behind products we install. If we are an approved service agent for other products we will always provide our professional opinion. We provided [member name removed] a water test and did not charge a service fee at all. In 95% of all cases of well water use iron filters do not work well alone due to changing conditions of the Ph of the water. Any filtration service company will confirm this. I provided [member name removed] with a quote to equip him with a resolution to his iron level problem. His existing unit needed to be rebedded, but recommended an auto-clean unit vs an upflow unit that requires much more maintenance. Any homeowner can call any number of service groups to provide a recommendation based on their own expertise. That's the free market. [member name removed] never approved us for any of the proposed work to which we were there 2 hours for an evaluation and proposal. His attempts to discredit our company without providing absolute proof that he did fix his problem with an apples to apples comparison to our recommendation is disheartening. I am aware of the integrity of our business practices to treat all of our customers with respect and to offer true lasting solutions. We always welcome constructive criticism, which helps us service our clients better. However, talking to us directly first would have been appropriate and appreciated.
Tom B.
04/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired leaking pipe. Satisfactory. Pricey, but who is not?
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis G.
04/2014
5.0
plumbing
  + -1 more
86Nothing had to be done.
Description of Work: Checked water lines and connections. Found the water on floor in bathroom came from one of the sons having the shower curtain outside of the tub.
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David R.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Efficient and quality work.
Description of Work: New tankless water heatr
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Marion B.
02/2014
5.0
drain pipe
  + -1 more
Very professional.
Description of Work: Replaced sewer lines.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Stephen S.
02/2014
5.0
plumbing, water heater repair, wells
  + 1 more
.
Description of Work: Installed well pump filter system and a new heating element in the water heater.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael J.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia H.
02/2014
2.0
plumbing
  + -1 more
.
Description of Work: Tried to sell me plumbing at a very high price and when I got other opinions this company was way out of line and unnecessary work.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0
William G.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Sump pumps installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
janet O.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James A W.
02/2011
4.0
plumbing
  + -1 more
all right
Description of Work: L eaky Faucet in Bathroom fixed. Price seems too high.? Would not be able to afford it,
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$268

Contact information

3278 Asheville Hwy Ste B, Hendersonville, NC 28791

www.benjaminfranklinplumbing.com/franchises/nc/hendersonville.aspx

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
L.16248
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Natural Gas Lines,
Appliance Sales and Installation,
Gas Logs,
Basement Waterproofing

FAQ

Benjamin Franklin Plumbing - Hendersonville is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Benjamin Franklin Plumbing - Hendersonville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Benjamin Franklin Plumbing - Hendersonville does not offer free project estimates.
No, Benjamin Franklin Plumbing - Hendersonville does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing - Hendersonville offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing - Hendersonville offers emergency services.
Yes, Benjamin Franklin Plumbing - Hendersonville offers warranties.
Benjamin Franklin Plumbing - Hendersonville offers the following services: Plumbing repair, replacement & installation, water heaters, water softeners & drain cleaning.
Pump septic tanks.

Contact information

3278 Asheville Hwy Ste B, Hendersonville, NC 28791

www.benjaminfranklinplumbing.com/franchises/nc/hendersonville.aspx

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM