Get matched with top chimney repair specialists in Hays, NC

"Customer service was great! He called before he came and he came early! Educated me on how to properly use my gas logs. Will definitely recommend and use them again."

"Fast and friendly service. I needed my deck repaired, and they did a beautiful job. Mr. Lavalle pressure washed my home exterior and put in new outside lighting, and trimmed the bushes in front of my house. I'm having more work done in August, and E R Chimney Sweeps will be doing that, too. Not only does my deck look beautiful, but I was charged a very low price."

"Cory Harrison installed my bamboo flooring, but he did not allow enough room in his cuts to allow the flooring to expand properly with changes in humidity; therefore, the floors have buckled in numerous places. It buckled so badly in front of my front door that I could no longer use the front door and I had to remove it, saw it down and reinstall the door. He also removed my old dishwasher and did not close the pipe that ran from my kitchen sink to the dishwasher, so water leaked all over my kitchen floor. Cory consistently was difficult to get a hold of and to schedule work with; when I finally told him my concerns about his lack of communication and delays on the work he had been contracted to do, he told me to find someone else to fix my chimney, which is the main job that I needed done in the first place. He then told me that I needed to "give him a reason" and "convince him to come" out to do the work that he had been hired to do. Cory was paid in full for the work he did for me, although the work was deficient to say the least. He is not someone that I would recommend to anyone, particularly a woman."

"I prefer to not leave negative reviews publicly and resolve it with the company directly. However, the owner was unable to conduct a professional, respectful level of customer service. We presented our concerns with pictures after the service was provided, to see if it was up to their company standards, because there was no improvement - everything was left filthy with no condition report. It was honestly appalling the way the owner refused to address the obvious issues at hand. We scheduled to have our fireplaces/chimneys serviced that was said to include a thorough inspection, detailed cleaning and condition report. When the workers showed up, they were in an unmarked raggedy old van reeking of marijuana, dressed like they were homeless, with nothing showing what company they represented. They did 4 fireplaces and 2 chimneys in less than 2 hours. The equipment they used was insufficient to do a thorough job and they ended up borrowing our tools to complete their work. I’m not sure why they didn’t at least have a flashlight and how the owner thinks a cell phone light “works just fine to the trained eye” when inspecting and cleaning a deep dark chimney… He went on and on and had an excuse for every legitimate problem, with no intent to resolve anything. He was perpetually harassing both my boyfriend and me for payment, while we were waiting for them to send a professional condition report and formal invoice. Yet he spent more time threatening us, trying to defend his reputation, than he did actually doing his job. It was very condescending, a huge waste of time and A LOT of money for nothing. We could’ve done a better job ourselves; our fireplaces still aren’t even suitable for use. Spend your money elsewhere or take the risk of a huge loss."