5 full time landscape/water feature installers with combined 50 years experience. 2 masons proficient in brick stone and tile.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Water features and koi ponds installation and repair. Outdoor living areas. Fireplaces, firepits, patios, walls, Swimming pool waterfalls and diving rocks. etc.
Sent picture of project, received text that he would contact with info, So far, no follow-up.
Description of Work: refurbish water feature
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Response from PONDERS INC
I'm sorry for that we are very busy this time a year and I make sure that I'm on every job myself. I don't want to leave anyone without help So I sometimes promise too much. Sorry I let you down
Carol G.
05/2016
5.0
landscaping
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
JoAnne J.
08/2015
4.0
hardscaping
 + -1 more
unknown
Description of Work: Checked two Koi pond pumps and had them ready to work after the problem was identified as electrical. Work went very well. Only delay occurred due to responsiveness.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
JAMES G.
03/2015
5.0
landscaping, hardscaping
 + 0 more
They were excellent. They were honest and professional.
Description of Work: They built a retaining wall, patio, and a waterfall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan K.
02/2015
5.0
hardscaping
 + -1 more
Very good job he is the only company I let do my pond ! too many bad experiences with other companies in your directory , Johnny really knows his stuff, very pleasant , easy to work with
Description of Work: Cleaned entire pond
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from PONDERS INC
Great people to work for.
Gail B.
06/2014
5.0
landscaping
 + -1 more
I called Ponders on a Saturday morning, about a pump that was unsightly and not working correctly. Johnny returned my call within 30 minutes. As he was working in our area that morning, he was able to visit only hours later, and give us some suggestions and an estimate to fix our problem. We then set up a time to replace the pump and add the pond plants, including Louisiana Iris, water lettuce, etc. We did have to reschedule the second appointment, due to one of his appointments that ran longer than expected. However, he did our job quickly and professionally when he came the next day . I'll call him again for any additional work needed in the future.
Description of Work: Replaced a pump in my small Koi pond and provided some additional plants for the pond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Linda S.
12/2013
5.0
hardscaping
 + -1 more
The project went very smoothly. Ponders came in and without much fuss created a beautiful water feature around my pool. Had a small repair job several months later and he came back promptly and made the repair. I would highly recommend this company.
Description of Work: Created a beautiful water feature around my pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,000
EDWARD G.
10/2011
5.0
landscaping, hardscaping
 + 0 more
I've been using Johnny at Ponders for nearly 20 years- and have been totally satisfied with the work performed. This most recent time I needed more than just someone to move boulders- but wanted someone I trusted to be creative and artistic, so that everything appeared natural (versus just having large boulders plunked down on the ground). Johnny and his men worked hard and more than exceeded my expectations. He is not always easy to reach, because he has many jobs in progress at the same time- and the weather doesn't always cooperate, so scheduling is sometimes not exact. But it's worth waiting for a hardworking and creative guy like Johnny- for waterfalls, ponds, and the like.
Description of Work: Moved and placed many large boulders along sides of long driveway- many of these 2000-3000 pounds each. Prior other work done over nearly 20 years included outside water garden construction and creation of a long dry creek bed. Also work on gravel driveway and placement of rocks around an island in the driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Yvonne M.
06/2011
2.0
landscaping
 + -1 more
Lack of professionalism. Great suggestions, but the owner failed to show up for the first appointment and failed to provide estimate or the courtesy of a reason.
Description of Work: Called for an estimate, did not show up on Saturday, showed up on time for the next scheduled time. Provided inexpensive ways to care for my pond, failed to provide estimate or return calls after I left 3 messages. I was very interested in the information provided and the suggestions and very disappointed there was no follow up. If the job was to big or timing wasn't good for his company, the courtesy of "unable to provide services at this time" would have been appreciated.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
4.0
Response from PONDERS INC
I gave the homeowners a verbal quote on site . They said it was more than they wanted to spend.. .
GLENDA T.
05/2008
1.0
landscaping
 + -1 more
On the third try, I finally got an appointment. Unfortunately, he stood me up and never showed, never called. Found someone else and actually ended up rebuilding the entire pond.
Description of Work: Called twice to try to get work done on my pond. E-mailed once.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from PONDERS INC
I was never contacted by this person. Johnny
TOM H.
10/2002
5.0
hardscaping
 + -1 more
EXCELLENT SERVICE AND CREATIVE WORK. BRIGHT AND IMAGINATIVE.
Description of Work: CREATED A NEW STONE WALKWAY, REPAIRED AND ENHANCED A BACKYARD STONE LINED POND, INSTALLED A BASIN, ROCK BUBBLE FOUNTAIN AND REPAIRED A DRAINAGE SYSTEM IN YARD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
NITA R.
10/2002
3.0
landscaping
 + -1 more
WOULD HIRE ONLY IF NO OTHER COMPANY WAS AVAILABLE.
Description of Work: CLEANED AND REPAIRED POND, BUT NOT COMPLETED TO SATISFACTION
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping
FAQ
PONDERS INC is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
PONDERS INC accepts the following forms of payment: Check,MasterCard,Visa
Yes, PONDERS INC offers free project estimates.
No, PONDERS INC does not offer eco-friendly accreditations.
No, PONDERS INC does not offer a senior discount.
Yes, PONDERS INC offers emergency services.
Yes, PONDERS INC offers warranties.
PONDERS INC offers the following services: Water features and koi ponds installation and repair. Outdoor living areas. Fireplaces, firepits, patios, walls, Swimming pool waterfalls and diving rocks. etc.