The worst company I've worked for. Did not give me my last check. The owner is crooked. Beware of this company. As a mover myself. They are a shame to the moving industry.
Description of Work: I worked for them.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1
Frank A.
06/2017
5.0
moving companies, piano moving
 + 0 more
Very well. Adam, Christian & Noah were very careful with everything and willing to honor special requests. Adam's wife did a great job packing the mirrors and glass tops for some of the furniture. Move spanned 3 days total due to the separate destinations. Gary quoted the job and was easy to work with.
Description of Work: Complicated move - sold 2 story Charlotte house, most stuff moved to 2 story Brevard house, some to an apartment in Charlotte. Some antiques and an upright piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Roberta M.
05/2017
5.0
moving companies
 + -1 more
The movers were early, moved all the furniture out of a stuffed 10x20 storage unit, & were very efficient. Moved into our house. They covered all the hardwood floors, moved all the furniture, boxes, set up beds, & took one break (& so did we). The whole process took 3 1/2 hours. They were professional, courteous, & very helpful
Description of Work: We needed mover to move us from a storage unit to a new home. I called several moving companies in this area. All told us the move would take 1/2 day to all day & costs ranged from no way $1,000 to $2,500.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
MARTY M.
03/2017
5.0
moving companies
 + -1 more
I have hired moving companies 4 times in the last 10 years and this was by far the best experience. Even with the size and scope of the move, Gary was the only one of 4 companies that I contacted that wanted to come out first to see the contents of what was to be moved and to discuss the overall move plan. He was the only one to propose using two crews of 4 and two trucks. Others I talked with proposed either a 4 person crew or 6 person crew. (Considering the amount of effort the move would require and the time I felt sure it would take, I was definitely not comfortable with a 4 person crew.) Each crew worked diligently, they were all very personable, and you could tell they cared about doing a good job. Unfortunately, during the move one of the crew members smashed and cut his finger badly and my wife rushed him to the emergency room. After being patched up with a very large bandage on his hand (that I'm sure was painful) he jumped right back in and kept on working. In addition, the amount of the bill was reduced for the amount of time he was at the hospital and away from the job. Can't recommend Ace Movers more highly. Thank you for a great job.
Description of Work: Relatively large move involving moving furniture and household items from two locations to new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
CAROLINE H.
01/2017
5.0
moving companies
 + -1 more
The guys moved quickly and efficiently. I was happy that they did not waste time. They got right to work. When we got to the shed they were very helpful in organizing the items to maximize the space.
Description of Work: We were in the process of putting our house on the market and needed some furniture and boxes moved from the house to our storage shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura S.
07/2016
5.0
moving companies
 + -1 more
Based on the reviews from other people and the feedback from references, I had high expectations. They arrived about 30 minutes early and went right to work. They did a good job and they did it all in one day. We started out with a crew of 6 guys. One of the guys was called away due to an emergency around lunchtime. The guys took down a couple doors to make it easier to get things out. (When they put the doors back up, they left a lot of black fingerprints.) Boxes were loaded in the truck, and furniture was either padded or wrapped, and the fragile things like grandfather clock, mirrors and glass cabinet were both padded and wrapped. When we arrived at the new house, the chaos of unloading began. The guys were really good about taking the correct boxes to the correct rooms, based on the color coded tape put on them. They were also very good about helping me to put felt on the bottom of all the furniture so it would not scratch the hardwood floors. It was a long day for all of us, and when they left, I still couldn't believe we did it all in one day. The move took about 11 hours. Over the weeks, we unpacked everything, and we had a few casualties. A platter was broken and also a dish that belonged to my husband's grandmother. We still have a couple dozen boxes left to unpack, so I'm hoping that those were the only things damaged. Overall, I think they did a good job. They worked really hard and the weather was in the high 80's that day, so we were all very hot and tired when it was finished.
Description of Work: We hired Ace Movers to move us to our new home, which was about 10 miles from our prior home. I packed all the boxes ahead of time (using lots of bubble wrap) and color coded them so they would know which room to put them in the new house. Ace moved the boxes and the furniture from the old house to the new. They also moved some furniture around for us at the prior house that we didn't take with us because it is still for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,730
CAROLINE H.
05/2016
5.0
moving companies
 + -1 more
The 2 guys were very professional and got right to work. I only had to tell them once what needed to be done. The worked quickly and efficiently.
Description of Work: We needed just a few random items of furniture and boxes moved from our house into storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Chuck and Louise K.
08/2015
5.0
moving companies
 + -1 more
Things went well.
Description of Work: Moved us for a local move. This was the second time we used this company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Mark F.
06/2015
5.0
moving companies
 + -1 more
unknown
Description of Work: Very prompt and professional. Asked many times if there was anything else they could do, like rearranging furniture. Everything was packaged or wrapped very well. Unexpected, excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Betty W.
06/2014
5.0
moving companies
 + -1 more
The site visit was conducted and packing was scheduled. Packers arrived on time and were thorough and clean in finishing up the process. Moving day was smooth even though my stuff filled the truck and a second load was required. It was all taken care if seamlessly for me and very efficiently. Great job!
Description of Work: Packed and moved all of my house belongings and furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Chuck and Louise K.
11/2013
5.0
moving companies
 + -1 more
After our recent long distance move, we had the furniture placed on the second floor and basement do to renovations on the main level. We hired Ace to relocate the furniture after the renovations. They were on time and were careful with our furniture. Did everything we asked, and stayed within the timeframe goal.
Description of Work: Moved furniture and storage boxes around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Brian S.
10/2013
5.0
moving companies
 + -1 more
They were great to work with and were very accommodating to our schedule. One move was a couple of day move where they stored our furniture overnight and the other was a one day move. Each was handled very well by the team. All of our furniture was padded properly and everything, including a pool table was packed onto the truck. We did pre-box most of our small things and the team loaded it all and delivered to the new house.
Description of Work: Chad at Ace Movers provided us with 2 moves in the last couple of years. We moved a 4 and 5 bedroom house locally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
William G.
05/2011
5.0
moving companies
 + -1 more
They ran their trucks on vegetable oil. They did a great job. I had everything packed up and they only moved the big stuff. They were 2 young men and showed up with their trucks. They worked hard and fast and were here only for 2 hours. It was a good experience and I would use them again. I think they were very reasonable.
Description of Work: I used Lake Norman Moving Services when I was moving houses in August of 2009.
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Service Categories
Moving Companies,
Piano Movers
FAQ
Ace Movers is currently rated 4.9 overall out of 5.
Ace Movers accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Ace Movers offers free project estimates.
No, Ace Movers does not offer eco-friendly accreditations.
No, Ace Movers does not offer a senior discount.
Yes, Ace Movers offers emergency services.
Yes, Ace Movers offers warranties.
Ace Movers offers the following services: Full Moving Service