D & D Glass Co., Inc.

They put the doors in UPSIDE DOWN. When I asked them to come back and turn the correctly they told me they would charge me to come back. The glasses have an etched logo that would normally be on the bottom of the glass. They put the etched logo on the top left of each door. Soon as you open my front doors you see 3 etched logos on my patio doors. When I called and asked the son immediately knew what I was talking about and asked me if it really bothered me. The Mother called me back to tell me it did not matter where the logo was. The writing on the logo is upside down and the logo's stick out badly on the doors being at the top. I would not use this company again. The glass they replaced my doors with is substantially thinner than what was in the doors originally. I asked for Argon Gas and they did not put it in and told me that it was not needed in this area. I am NOT PLEASED with this company. They were all about taking the order, They were a week later than they said in coming to install. They sent their son to measure the glass because the father was out of town. A week later they send the father back to remeasure the glass. The following week the son called and said the glass did not come in but the mother and father were on vacation and it would be the next week before they could get it. They were nice enough when on site, but I was really surprised at them putting the doors in upside down, and at them not putting the ARGON GAS in the doors like I asked. I thought the price was a little high, but since they were local I was willing to pay a little more. Next time I will do more research about the company. As you can see it is a family business. This does not bother me, but the lack of professionalism in putting the doors in upside down and then wanting to charge me to correct the situation is NOT ACCEPABLE!