After calling over father's day weekend and leaving a message, I received a prompt and cheerful call early Monday morning from Ronnie's office. I was given several options of times, including the very next day at 8:30 (which I took). The office staff explained the process and what to expect. Ronnie arrived the next day at 8:30am, prompt and ready to go. He was very personable and friendly and thoroughly assessed are traffic pattern and condition of carpet. He showed us every step of what he was going to do, including a better vacuum to get dirt out of the carpet better. Ronnie went straight to work and was neat about it and fast. He didn't rush and took time to restore our carpet. I have never had carpets to clean this well and are barely wet. The products used to clean and deodorize live a clean scent but not overbearing. And did I mention the price.....you can't beat the price!!!! What a wonderful experience from a homegrown local business. Thank you Angie's List for pointing me in his direction. The reviews helped me to make a great decision and I hope to do the same for others. I will be using Buff's cleaning on a quarterly basis for that price!!!!
Description of Work: Ronnie thoroughly vacuumed, deodorized, and cleaned 3 bedrooms, 2 long hallways,16 stairs and 2 closets. He also took time to assess what our traffic pattern is, number of family members and if we owned pets. He demonstrated the proper way to vacuum and suggested a carpet cleaning schedule based on our living style. Additionally, he share with us some of the best vacuum brands he has found for under $100 and another under $300.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Al and Linda L.
01/2016
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Ronnie has power washed our house for several years. He has also cleaned upholstery and has cleaned out our dryer vent pipe. We have always been pleased with his and his crew's work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jackie C.
07/2015
5.0
carpet cleaners
 + -1 more
Awesome! They were friendly, professional, on time, and thorough. In and out so that I could get on with my day. Great job!
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jeffrey B.
06/2015
5.0
carpet cleaners
 + -1 more
Ronnie is fantastic! His group is fantastic and results oriented. I would highly recommend them to anyone.
Description of Work: Steam cleaned carpets and worked on stains in high traffic areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MAGGIE O.
03/2013
5.0
carpet cleaners
 + -1 more
They arrived promptly and were quick to do the job but cut no corners. My husband and I had a dog that liked to rub against the loveseat, and I was especially pleased at how thoroughly they removed the dirt and oil.The work was first class, and the price was reasonable. I was frankly surprised at how good my furniture looked when they finished. Ronnie is pleasant and professional and seems extremely knowledgeable about all things cleaning. I look forward to using their upholstery cleaning skills again and will look to them for other jobs as well.
Description of Work: RECOMMENDED FOR UPHOLSTERY CLEANING Ronnie Buffington and his assistant did a fine job cleaning a couch, a loveseat, and dining room chairs in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Janet H.
07/2011
5.0
carpet cleaners
 + -1 more
For the house problem, Ronnie confirmed that the crawl space had mold. He advised us to replace the duct work and he then came in and scrubbed the crawl space, cleaned the vents, installed and moisture barrier and closed off the vents. He advised us that contrary to the believe that the crawl spaces should be left open to allow air passage, the closing actually causes the mold problems in eastern NC. Coincidentally, an article appeared in the electric cooperative's magazine two months later which supported this viewpoint. Ronnie tends to stay abreast of current trends and methods for cleaning and I feel his knowledge of the crawl space mold, supported by the electric company's article, confirms this.
Description of Work: I have used Buff's for many years. He has cleaned my carpets for aprox. 20 years and when my parent's house had a problem we suspected to be mold, (summer of '09) he made the 55 mile trip to assess the situation and explain what needed to be done to correct the problem. Although a very expensive problem, his estimate was in line with others we received and we chose to use Buff's because I've known him for so many years. When my water heater leaked (spring of '08) I didn't hesitate to call him and felt comfortable leaving a key for him as I had to work. I will continue to use his services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning
FAQ
BUFF'S CLEANING & RESTORATION is currently rated 5 overall out of 5.
No, BUFF'S CLEANING & RESTORATION does not offer free project estimates.
No, BUFF'S CLEANING & RESTORATION does not offer eco-friendly accreditations.
No, BUFF'S CLEANING & RESTORATION does not offer a senior discount.
No, BUFF'S CLEANING & RESTORATION does not offer emergency services.
No, BUFF'S CLEANING & RESTORATION does not offer warranties.