Excellent Service!!! Amazing response time!! Customer Service was Phenomenal!! My Air Works!!! Thank You All So Much
Description of Work: New Air Conditioning Unit & Thermostat installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa D.
04/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa D.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Adrian S.
07/2012
1.0
heating & air conditioning/hvac
 + -1 more
If Angie's List was available back in that timeframe I would have provided a scathing review of them at that time. However, bad experiences with a contractor, HVAC company, etc., seem to hang around forever..So, based on the above, I decided they needed their just due----stay away from them....there are too many quality, professional, responsible HVAC companies that service their geographic area.
Description of Work: Family owned/operated business. Used them for several years--prior to the last couple service calls--and they seemed to do a decent job. The Father performed the next to last service on my HVAC systems and within a couple months had to have them back. Turns out the Father had overcharged one of the units with Freon and, although I can't say factually because I didn't see them do it, I believe they just vented the R-22 to the atmosphere (against EPA regs) to get the level down to standard and then had the gall to want to charge me for the last service call to correct this problem. I wrote them a letter covering these points and why I felt I shouldn't have to pay for their mistake. They asked me to meet them at their facility and what I thought was going to be a rational discussion soon became exactly the opposite. It was me arguing my case with the three of them....some bitter words were directed at me and I did end up paying their bill just to get out of the place. Talk about unprofessional and unwilling to accept responsibility for their mistake....
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$145
Lisa D.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
I've been calling on Houston Heating and A/C for over 20 years and have always been completely satisfied with all their work. They' re very professional and just nice folks. I love having someone I can trust to call on.
Description of Work: Performed technical service on a gas pack for my furnace.
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Service Categories
Heating and Air Conditioning
FAQ
HOUSTON HEATING & AIR COND INC is currently rated 4.1 overall out of 5.
No, HOUSTON HEATING & AIR COND INC does not offer free project estimates.
No, HOUSTON HEATING & AIR COND INC does not offer eco-friendly accreditations.
No, HOUSTON HEATING & AIR COND INC does not offer a senior discount.
No, HOUSTON HEATING & AIR COND INC does not offer emergency services.
No, HOUSTON HEATING & AIR COND INC does not offer warranties.