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TruGreen

Lawn Fertilization & Treatment, Pest Control, Lawn and Yard Work,

About us

TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.

Services we offer

Residential and commercial landscaping, lawn, tree & shrub care.

Amenities

Warranties
Yes

Reviews

3.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
0%
2
57%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.6
professionalism
3.4
responsiveness
3.4
punctuality
3.6
Showing 1-7 of 7 reviews

Betty G.
05/2013
5.0
lawn treatment
  + -1 more
Do's 1. Remember this is your yard, do not hesitate to request additional treatments if weeds return. 2. Follow the simple instructions given by the technician...regarding mowing, etc. Don't 1. Don't worry about hurting someone's feeling when you call back because your lawn need more work. Satisfying the customer is every person working for TruGreen's job.
Description of Work: The price mentioned above is for a year's service. Included in this price is the scheduled 6 calls plus as many call-backs as needed. Note: I determine what is needed. My yard was filled with dandelions plus other weeds. Our yard looked awful. The TruGreen staff came to the house and sprayed to kill the weeds and also sprayed fertilizer on my grass. The technician said he thought it would take two and possibly three treatments to get rid of the dandelions and weeds. He then asked me to do two things: 1. Make sure the grass was cut in 7-10 days after being sprayed; and, 2. Wait two weeks to see what happens in regard to the weeds, etc. If there were still weeds after two weeks, then call Customer Service and request another lawn treatment. The Customer Service staff was polite and helpful. They immediately scheduled a follow-up treatment and then encouraged me to call again if more treatment was needed. My experience thus far has been excellent....and my yard is looking 100% better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$868

Daniel D.
12/2012
2.0
lawn treatment
  + -1 more
I have been a client for two years. My lawn lost over 60% of the grass. I followed all their instructions for mowing and watering. I signed up for all the recommended treatments. The results were a disaster. I quit the service and switched to another provider and had the whole lawn re-seeded.
Description of Work: Seasonal lawn treatment

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Robert L.
12/2012
2.0
lawn treatment
  + -1 more
I started out with a beautiful lawn and by the time they had had the lawn for a couple of years it looked terrible. Weeds everywhere. Bare spots. They said 'you should have called a manager'. If I wanted to monitor and diagnose my lawn myself I would have done it myself and skipped them.
Description of Work: All lawn treatments including aerating, overseeding, lime and fungus control

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$2,000

David P.
03/2012
2.0
lawn treatment
  + -1 more
For 1 1/2 years this company has treated our lawn. This year it is not doing well. We had bare spots and weeds. The TruGreen Chemlawn representative was in the neighborhood and dropped by to offer me their services not realizing I was already contracted with them. We were not on his list of existing customers. He told me about our problem with weeds and offered the services of TruGreen Chemlawn to fix the problem. He was rather embarrassed when I told him we had a contract with his company. When we used them there were several opinions about the problems in our lawn but no solutions. The representative called immediately on his cell phone to get someone out ASAP to address the problems. It has been two weeks and we have not heard from them.
Description of Work: TruGreen Chemlawn provided periodic fertilization and chemical treatments for our lawn and shrubbery. We had an annual contract for 1 1/2 years.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$100

Jason W.
10/2011
2.0
pest control, lawn service, lawn treatment
  + 1 more
Horrible experience. Did not show as promised and always had excuses. Yard looked the same after 2 years. Customer Service was horrible when trying to cancel their service.
Description of Work: Had an annual contract for them to treat my lawn and help control my weeds. In 2 years, my yard looked exactly the same. The weeds were just as bad as when I started using them and the grass quality was the same. My main problem with them is when I went to cancel their services. They were pure ignorant to my requests to cancel. They kept calling to schedule a time to come out over and over again. If you ask to speak to a supervisor, it doesn't matter. I will never deal with them again!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$399

Larry S.
09/2011
5.0
pest control, lawn treatment
  + 0 more
They have been out 4 times during the spring and summer. It is an ongoing year round service unless I cancel. It is $96 per visit. I like everything about them. They are top notch and they have done a good job. My mom had several encounters with the fire ants and they did a very good job with that. I had tried some stuff and didn't do a very good job with it. Trugreen took care of the fire ants so I was impressed with that. The yard next door has dandelions and weeds and I don't know how they are able to keep those weeds out of my lawn because they are just inches away but they have. I will continue to use them especially if we get more fire ants.
Description of Work: I use Trugreen to kill the weeds and fertilize the lawn. We also had a fire ant problem and they took care of that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

DICK S.
06/2006
4.0
lawn treatment
  + -1 more
I THINK THEY DO A GOOD JOB, BUT THERE ARE VERY FEW COMPANIES I WOULD RATE AS EXCELLENT. THEY ARE ALWAYS ON TIME AND CALL BEFORE THEY COME. THEY ARE RESPONSIVE TO WHAT I WANT DONE.
Description of Work: THEY FERTILIZE MY YARD AND WHEN IT NEEDS LAWN FOOD THEY DO THAT TOO.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

    Contact information

    840 W Star St, Greenville, NC 27834

    http://www.trugreen.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Fertilization & Treatment,
    Pest Control,
    Lawn and Yard Work,
    Tree Service,
    Landscaping

    FAQ

    TruGreen is currently rated 3.1 overall out of 5.
    No, TruGreen does not offer free project estimates.
    No, TruGreen does not offer eco-friendly accreditations.
    No, TruGreen does not offer a senior discount.
    No, TruGreen does not offer emergency services.
    Yes, TruGreen offers warranties.
    TruGreen offers the following services: Residential and commercial landscaping, lawn, tree & shrub care.

    Contact information

    840 W Star St, Greenville, NC 27834

    http://www.trugreen.com