All Custom Aluminum of Greenville

Finished product did not meet expectations. The aluminum roof looks like h***, and was installed poorly, (no flashing) by inexperienced local sub-contractors, resulting in severe and chronic leaks inside my new finished & climate controlled room. Company salesman has been completely unresponsive to repeated calls and complaints about the problem for the past 5 months, except for sending out an inexperienced so called "roofer" to try and fix the leaks, which failed miserably. I should clarify: Sometimes, he is responsive. On the rare occasions when he does call back, he promises to get right out here, take care of everything, be my buddy, blah blah blah, but he NEVER shows up. His sincere and heartfelt promises to fix the problem are hollow and empty. Now that he's been paid, the salesman can't be bothered to personally come out and see the mess for himself. What's more, given the people they hired to build this room, I have no confidence in their ability to fix anything, even if they wanted to. Not to say you shouldn't hire ACA for YOUR job. You might be just fine, or you might not. They may actually do a nice job if you keep it simple enough and watch EVERYTHING as it's going in. But if your expectations are as high as mine were,and you know a genuine first class professional job when you see it, I would use extreme caution. I should have withheld final payment until all problems had been identified and corrected. As for me, I will never allow this company within a mile of my home ever again.