Carpet cleaning, upholstery cleaning, oriental rug cleaning, wood floor cleaning and buffing, tile and grout cleaning, and pet urine and odor treatment, carpet and fabric protector, emergency water extraction
It went great! I called, they immediately provided me estimate. Picked up the rugs on date/time scheduled.
Description of Work: cleaned two oriental carpets damaged by water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Corrine D.
10/2013
4.0
oriental rug cleaning
 + -1 more
Rug seems clean ... don't have much to compare it to on quality or price, but I would use them again for the same basic cleaning service.
Description of Work: I brought in my oriental rug for cleaning. They did a fine job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Patricia M.
09/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Loved them--the telephone call was helpful, gave me clear pricing and process information. The website gives a clear video of how the carpets would be cleaned and I was given two options for how they would be cleaned. The tech arrived as scheduled and finished the work a day earlier than expected--we were thrilled with the results. Family run business and a great find.
Description of Work: Picked up an oriental (8x10) and a kilim (6x8) for cleaning and return.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Chris H.
08/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The price was reasonable. They're knowledgeable and they really worked to get some of the stains out. They were very nice and professional.
Description of Work: Zimmerman Carpet Cleaners came out to provide carpet and upholstery cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ZIMMERMAN CARPET CLEANERS
[member name removed], Thank you so much for the review! We really work hard to make sure you experience the best service possible when we come out! We look forward to coming out again n the future!! Linda Zimmerman
KIMBERLEY C.
08/2013
5.0
carpet cleaners
 + -1 more
Zimmerman carpet Cleaner were great. They were quick to respond, very, very courteous and helpful when they came. They actually gave us tips about what we could do so that they wouldn't have to keep coming back. They were very professional and the quality was good. Their prices were good.
Description of Work: They did carpet cleaning on the stairs and 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from ZIMMERMAN CARPET CLEANERS
[member name removed], Thank you for the review! It is our pleasure to please you. We want to give the BEST cleaning experience ever! Being a home owner myself I know what it is like to have a bad experience and we work hard at that NEVER happening by us. We look forward to cleaning for you in the future. Linda Zimmerman
Jim S.
04/2013
5.0
carpet cleaners
 + -1 more
On the morning of our scheduled cleaning the technician did alert us that his arrival would be delayed which we appreciated. Upon arrival he set directly to work, continuing to address any questions he had as he moved through the rooms. The work was done in a most efficient and timely manner and I would use Zimmerman in the future to clean my carpets.
Description of Work: The estimate was done in a timely and professional manner at my first request. Questions, concerns and options were addressed in detail and allowed us to know exactly what was to be done to complete the cleaning of the carpets for our entire home. We had initially planned to have only three rooms of carpeting cleaned but based on the information provided we decided to go ahead and have all carpeted areas cleaned. Well done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,020
Robert R.
02/2013
5.0
carpet cleaners
 + -1 more
The gentleman that came quickly determined the problematic areas from pet soil and performed both a spot treatment and a full carpet vacuum / rinse. He moved all the furniture with care and paid special attention to heavily soiled areas. I was very pleased with his professionalism. He left the carpet looking a uniform solid color -- which is saying alot because it looked pretty gross prior to the cleaning. I plan to use them again on my hard woods / tile surfaces in my new house.
Description of Work: ZCC performed a simple cleaning on a single room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
ashley B.
12/2012
5.0
upholstery cleaning
 + -1 more
Excellent cleaner, took it right out!
Description of Work: Had some left over carpet cleaner from zimmerman in the bottle and used it to clean up cherry coke off of a dining chair after a spill at a party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
David F.
11/2012
5.0
oriental rug cleaning
 + -1 more
They were punctual, professional and efficient. They explained everything carefully and everything went according to plan.
Description of Work: They picked up and cleaned 10 oriental carpets. They came back looking as if they were new.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Martha P.
08/2012
5.0
oriental rug cleaning
 + -1 more
Please note the earlier comment. It was a delightful and successful experience from start to finish.
Description of Work: I have an antique oriental persian carpet that the pets have urinated on. It is quite large 19'X13.5", and a real beast to clean. I have always used another company to clean my carpets. In fact, we have spent $2400 on two cleanings from this company, only to find that the odor was still quite noticeable. I called Zimmerman Capet and learned that Mike Zimmerman has patented a machine that sucks the water from carpet, thus removing all dirt and water. He returned my beautiful persian in perfect condition, with no odor, and even removed the color bleed on the trim that occurred during previous washing. I give his compnny a perfect score on all levels of service and satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from ZIMMERMAN CARPET CLEANERS
Member, We so much enjoyed having your rug in our shop. It was pleasure to clean such a beautiful rug and we are so happy that you were pleased with the results. Thank you for your review. Linda Zimmerman
Barbara C.
07/2012
3.0
carpet cleaners
 + -1 more
Should up on time. I had a 10% coupon from being a previous client. When I booked the spot. I told the young lady that the Coupon expired on 7/1. But that I didn't need them till 7/5... Could I still use it? She said yes and would make a note. The Cleaner did not want to honor the coupon. He told me that the women at the office does not make the rules. And he didn't care what she told me....Now this is over 35.00....I was about to tell him he could leave, when he said he wasn't going to argue with me and would honor the discount. He had a bad attitude after that. The carpet looked good, not great,and because of his attitude, I won't be using them again.
Description of Work: Cleaned Carpeting on 2 floors and the stair cases.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$350
Response from ZIMMERMAN CARPET CLEANERS
We at ZCC are very sorry for any discomfort we caused Member. Our desire and goal for thirty years has been to give the best cleaning experience ever. However, we failed to do so with Member, therefore I as the owner personally contacted her to arrange a time that I could come and serve her to regain her confidence in us. She declined my offer, so we gave her a monetary compensation as she requested. Please consider that we thoroughly discussed the situation with the cleaning technician involved and he was very sorry for her experience with him. On his behalf, I must say, he is the reason for many of the good past reviews written for us on Angie's List. Also, customers call our office on a daily basis to tell us how wonderful he is. Sincerely, Mike Zimmerman Owner
Darice C.
06/2012
5.0
carpet cleaners
 + -1 more
They did a good job and I was pleased with the service. They were pretty pricey.
Description of Work: I used Zimmerman Carpet Cleaners for carpet cleaning. They did two rooms, stairs and a hallway. It was a little less than half of my house square footage wise.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ZIMMERMAN CARPET CLEANERS
It was such a pleasure to clean for you Member. Your master bedroom, closet, den, hall and steps looked beautiful when we were finished. Please remember to call us with any spots you cannot removed (less, pet stains) yourself with our free bottle of spotter and we will come back for free for 6 months to remove the stain. The GOLD package was a smart choice. Thank you for your business!
I liked that they were prepared to take the deeds for oriental carpets and they were able to take down and make sure that they were thoroghly clean, not just the nap on the front, but all the way through to the backing. Also, did some really nice work on getting some spots and damage off the sofa. They are very professional. One other thing about them. They were willing to move a lot of furniture, rather then have furniture moved before they came.
Description of Work: They did the floor waxing, they cleaned the carpets and also did some upholstery cleaning. They cleaned 4 carpets, waxed 3 floors and cleaned a sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
JoAnne T.
03/2012
5.0
carpet cleaners
 + -1 more
Mr. Zimmerman and his assistant arrived a few minutes after our scheduled appointment time, but he had called to let me know they were running about 20 minutes behind. I showed them the room and areas to be cleaned. We went over the estimate again, and he showed me all options available, and agreed on the work to be done. He vacuumed, steam-cleaned, and applied stain protection on the carpet in a thorough and timely manner. I was very pleased with the work and the appearance of my carpet afterwards. He even guaranteed his work for 6 months with no charge for a re-cleaning if necessary. A few days after his visit, he mailed us a thank-you note for giving him our business, along with discount cards for friends and neighbors. I plan to use his company again when I need carpets cleaned. d.
Description of Work: Mr. Zimmerman presented me with all options available. He and his assistant began by vacuuming all areas to be cleaned. The steam cleaner was used next on my wall-to-wall carpet, stairway, and hallway. What looked like a moisture extractor was used. A stain protector was applied to all areas cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lewis W.
03/2012
5.0
carpet cleaners, ceramic tile, floor cleaning
 + 1 more
Excellent - timely arrival, good communications to confirm pricing, answer questions, and to provide service updates, and excellent overall results which are highly noticeable.
Description of Work: Chris and David arrived on-time and spent about 4 hours cleaning rugs in 3 rooms and removing grime from the tile grout in a 1/2 bathroom. They were professional, communicative, and the results were excellent. Several large rug stains were removed. There are several price packages to choose from so discuss options carefully either before they arrive or upon arrival. We used the 5% Angie's List coupon to reduce the cost. We will probably have Zimmerman's back for additional tile/grout cleaning. The results from the 1/2 bathroom "test" were excellent. This company is highly recommended. We really did not price compare because the recommendations of this company were uniformly positive.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
James B.
02/2012
5.0
oriental rug cleaning, upholstery cleaning
 + 0 more
Will definitely use them again!
Description of Work: Oriental rug cleaning Area rug cleaning Upholstery cleaning Mike and his team were outstanding in all areas! First, they came out and gave us a written, detailed quote. Then, they came to remove all rugs, disposed of old rugs/pads for us and cleaned a club chair and ottoman on this visit. They cleaned 4 oriental rugs and 3 area rugs at their shop while our hardwoods were being refinished. All work was completed in a timely fashion, delivery was efficient and professional. Customer service was outstanding from start to finish. The rugs look brand new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
William B.
01/2012
4.0
carpet cleaners
 + -1 more
I was satisfied with the service provided.
Description of Work: I had carpet cleaning done.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Katonya S.
11/2011
5.0
carpet cleaners
 + -1 more
We needed our carpets cleaned and found Zimmerman's on Angie's list. They were quick, professional and the prices were very reasonable. They did a fantastic job. Our carpets look great. We will use them for all of our carpet cleaning needs. And they gave a discount for finding them on Angie's list!!
Description of Work: Cleaned our carpet and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David F.
10/2011
4.0
floor cleaning, oriental rug cleaning
 + 0 more
Mr. Zimmerman and his staff are highly professional and have an excellent work ethic. Their estimates are clear and there were no surprises. Work on the oriental carpets (11) was excellent and floor cleaning was good, but a bit over priced.
Description of Work: Cleaned 11 oriental carpets, including one with large red wine stain. They picked up carpets and returned them one week later when they cleaned all wooden floors on first floor of our home (approximately 700 sq. ft.).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,073.9
Susan M.
10/2011
5.0
carpet cleaners
 + -1 more
I was very happy with them and they did a good job. I was satisfied with the work. They came on time, easy to work with, and they were professional.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
AL K.
10/2011
5.0
carpet cleaners
 + -1 more
The work turned out excellent. We have used them a number of times before and they have always done a nice job. They were here on time and did what they said they were going to do.
Description of Work: They cleaned our carpets. They cleaned the stairs and all the rooms upstairs.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
10/2011
5.0
carpet cleaners
 + -1 more
It’s been several years, but they did a great job. They were very friendly and very courteous. They came at the time they said they were going to come.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth & Bob C.
09/2011
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
There were not any problems to speak of. Staff very courteous, MIke was extremely knowledgeable and very professional. I did not have to do anything. I learned I needed to be slower in my vacumning regardless of the vacumn cleaner I own. Going over the same spot two or three times really makes a difference in how clean you get your carpet.
Description of Work: Very professional and results were the best I have had in Greensboro. Have you ever noticed the dark lines on your carpet next to the baseboards? I was amazed that Zimmerman's got rid of these. Old stains disappeared. My carpets look brand new. We also had our oriental's cleaned and they did not fade or bleed. I would use Zimmerman's again and I highly recommend them.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Water & Smoke Damage
FAQ
ZIMMERMAN CARPET CLEANERS is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
ZIMMERMAN CARPET CLEANERS accepts the following forms of payment: Check,MasterCard,Visa
No, ZIMMERMAN CARPET CLEANERS does not offer free project estimates.
No, ZIMMERMAN CARPET CLEANERS does not offer a senior discount.
No, ZIMMERMAN CARPET CLEANERS does not offer emergency services.
Yes, ZIMMERMAN CARPET CLEANERS offers warranties.
ZIMMERMAN CARPET CLEANERS offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, wood floor cleaning and buffing, tile and grout cleaning, and pet urine and odor treatment, carpet and fabric protector, emergency water extraction