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Tri State Water Systems

Water Filtration and Softening, Plumbing, Wells and Pumps

About us

We are Tri-State Water Systems, your source for the finest and most affordable home water systems available today, including water filters, water softeners, water conditioners, and water purifiers. We have been in the business of providing these systems since 1992 and can solve most any water problem.ADDITIONAL NUMBERS: (336)-706-0961, (336)-586-0036.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Water softeners, filters, conditioners & testing.

Services we don't offer

Any thing outside of Water softeners, filters, conditioners & testing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 47 reviews

David E.
06/2019
5.0
water softeners
  + -1 more
They did a very good job and show up when they are supposed to. They are friendly and I would highly recommend them.
Description of Work: They did a tune up on my water system and they put in a new UV unit as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilario C.
03/2019
5.0
water softeners
  + -1 more
Very good. Our water pressure problem was solved. He knew what the problem was as soon as he took a look of at our old water system. My wife is happy now.
Description of Work: Fix water pressure

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dianne K.
10/2017
5.0
plumbing, water softeners
  + 0 more
It went great. They came on time, did a great job, were neat and tidy in their completion of the work. Most importantly, our water is great now. After instructions on how to flush the system, our water is now crystal clear. We couldn't be happier. The bid was $1000's less than a national competitor.
Description of Work: We recently purchased a house with a terrible rust problem in the well water. We needed a rust removal system and possibly a water softener as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Mark K.
08/2017
5.0
water softeners
  + -1 more
Very good -- called on Tuesday & installed on Thursday. These guys seem to be experts in what they do and were familiar with the particular water issues from the wells in our development. Custom engineered solution to address that including addition of carbon to the cylinder. Price exactly as quoted and less expensive than everybody else. Fast service and and seemingly very knowledgeable.
Description of Work: Install new whole house water softening system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Casey H.
11/2016
5.0
plumbing, water softeners
  + 0 more
They are very knowledgeable and professional. They were quick to respond to my needs and had everything installed within a week of the initial water test (which was free). They installed a water softener, a PH neutralizer, an iron breaker, and a sediment filter as well as replaced some of the old existing plumbing that was poorly installed. Once installed they explained what every piece of equipment was in detail and how to operate them. They showed me how to maintain the water softener and told me how often to check/refill it and gave me suggested service intervals as well as prices for the maintenance that I would not be able to do on my own. They were not the first ones to quote me for the job but were by far the best price and I'm very happy with the service provided.
Description of Work: My well water had high levels of iron and was slightly acidic. I needed a new water system to filter out the iron and raise the PH levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sheila W.
09/2016
5.0
water softeners
  + -1 more
Tri State contacted me quickly and met me at the house. One of the tanks was using an out-of-date system, and they suggested upgrading it to a newer system. They noticed that the water from the system was being drained into the septic tank, and suggested that we put in a drain line just for the system, so as not to overload the septic system. I went with all their suggestions. They were prompt and courteous, and everything went well. Water is now clean.
Description of Work: Bought a house that had an existing Tri State Water System in it. House had been in foreclosure for several years, and not lived in. Water system was not working, or had been bypassed. It was very rusty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

William M.
07/2015
5.0
water softeners
  + -1 more
They arrived expecting to add soft water filtration, but discovered that my whole house acid filtration system was not performing at all, and was in fact reducing my water pressure drastically. He was able put together and install the necessary parts to repair the system. He was very professional and both explained and demonstrated the problem. He then explained the steps needed for the repair. I will continue to use this company for future maintenance and repair of my water systems.
Description of Work: Installed a whole house water filtration system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

terry G.
06/2015
3.0
water softeners
  + -1 more
Good Service. Professional and on time.
Description of Work: NEW WATER SYSTEM

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Teresa C.
06/2015
5.0
water softeners
  + -1 more
Very pleasant but didn't know how to service the unit (Rainsoft) that we have. My husband was able to go to the internet after they had come and figured it out himself. It seems to me like they should have been able to do the same themselves. They were very pleasant and prompt, but I don't think they should advertise that they can service any system, if they truly cannot.
Description of Work: Came to check and tune-up water softener system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Michele W.
06/2015
5.0
water softeners
  + -1 more
Service man was on time and very professional. He did excellent work. We noticed a very small leak after the first day and they came back at no charge and repaired it. I would definitely use these folks again. System works great.
Description of Work: Install a water softener system. Removed old system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Richard P.
05/2015
5.0
water softeners
  + -1 more
Went every well and the Mr. Albert gave us valuable information on keeping our well in proper order.
Description of Work: Tested well for purity and mineral content

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Richard M.
04/2015
5.0
water softeners
  + -1 more
It was a good experience. I learned a lot! They also found a broken timer and suggested I purchase online to save money and that it was something I could do myself. . . although they would be happy to assist. Good guys! Good work! I'll use them again!
Description of Work: Initially had them come out as part of a "big deal" special. They performed an inspection of my water softening system and pointed out areas where attention was needed. They also took the time to explain how the system works since I'd only been in the house a few months. Then, based on the inspection they recommended some needed maintenance and I scheduled that for the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jason G.
04/2015
5.0
water softeners
  + -1 more
Exceptional. Came out within a few days of our call. Called when he was running a little late. Was very flexible with hours and coming by in the evening. Did a full water evaluation showing results and test strip codes. Sized the system appropriately to our home, did not upsell unnecessary items such as reverse osmosis. Was installed within the week. Would absolutely recommend.
Description of Work: Installed a water softener and charcoal filter system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

David E.
03/2015
5.0
water softeners
  + -1 more
It was good. The deal was all we paid.
Description of Work: He came out and looked at our water softener system because we were new to salt and water. He went over how it operates and adjusted the settings on it. He explained how it works. He also tested our water to see how the system was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Susan W.
03/2015
5.0
water softeners
  + -1 more
They were great. I will use them again. I am thinking of having a water filtration put in... I think I will use them. I do recommend them for services.
Description of Work: I purchased a deal for $39 for Soft Water System Tune Up and Two Bags of Salt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Muriel B.
02/2015
4.0
water softeners
  + -1 more
They weren't able to give me much help. They left a bag of the correct salt for me. They are not equiped to handle the product that I have. The product I have is not part of their servicing expertise. He did see that the salt I had was not the correct salt. It was very good information and advice.
Description of Work: Looked at the salt I had, used a stick to try to un-solidify the salt that was in the tank so it would flow at the bottom. They also set up the timer for me because it was not working from a recent blackout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Mariela R.
08/2014
5.0
water softeners
  + -1 more
The installation was seamless and the appointment timely I like Greg's straight up approach and no pressure sales pitch. I recommend them.
Description of Work: A no non- sense guy to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Caroline M.
11/2013
5.0
water softeners
  + -1 more
Prompt, professional, courteous. Inspected our whole house water softener, added salt, and took the time to show me how to properly operate and maintain the system (new home).
Description of Work: Serviced water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Elizabeth H S.
10/2013
5.0
water softeners
  + -1 more
Tri-State Water installed our water purification system and softening system and has also maintained these systems for the last 19 years. Their service continues to be excellent, timely, and professional.
Description of Work: Inspected and maintained our water purification and softening system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carolyn M.
09/2013
5.0
water softeners
  + -1 more
After his consultation and advice, my existing water company fixed the problem.
Description of Work: I had this man come to my home and look at my water softener because it was turning everything green.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

thomas H.
07/2013
5.0
plumbing, water softeners
  + 0 more
Showed up on time in the pouring rain. Thought for sure they would reschedule but seems like they didn't even consider it. Worked for several hours going back and forth to their truck in really ugly muddy conditions (they stayed outside and in the crawlspace). The best part is he beat another quote by over a $1000 and the system gave 28gpm flow instead of 20gpm flow which I had been quoted by another dealer. It was explained to me (I hope I understood correctly) that he purchases stock pieces like tanks and makes systems. Most of the pieces are universal. He is not "tied" to a particularly brand to install. Everything is working great.
Description of Work: installed a salt water softener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Dayle P.
06/2013
5.0
plumbing, water softeners
  + 0 more
I tell you I have had two other companies since I have lived in my home and this was by far the best ,most efficient and professional one yet. Gregg came out the day after my call and analyzed my water and explained what system I had at the present time and the company who put it In was out of business three years later as well.. This was on a Thursday and I had two gentleman here on the following Monday and what a great job they did installing the system. The workmen were very friendly and knew what they were doing. They even dug a trench over 100ft long to drain my backwash into my pond instead of into my crawl space and thru the foundation. By the way the price was a great deal better than what I have paid before. My water tastes great. Thank you Tri State Water systems. I will tell everyone who needs a system to call you
Description of Work: I had an entire chemical free system placed for Iron and sulfur removal from my well water as well as a softner/ .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Ron S.
06/2013
5.0
water softeners
  + -1 more
It went very well. The maintenance they did seem to be effective. I would use them again. The gentleman that came out was very professional, he was the owner of the business, and I wasn’t here when they came out but my wife though they did a good job. They seemed very reliable. I didn’t get any competitive price on it so it is really hard for me to evaluate their price but it seemed very reasonable.
Description of Work: We have an iron and sulphur removal water system and I used Tri State Water Systems to service it. They evaluated the water softer and made some recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David P.
12/2012
5.0
water softeners
  + -1 more
Very helpful and professional, services performed on a Friday evening.
Description of Work: Tri state water chlorinated our well twice .. And installed a uv light when chlorination did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kimberly H.
12/2012
5.0
water softeners
  + -1 more
I am very pleased with how it went. I would definitely recommend Tri-State. Their price was better than the other 2 companies I priced and they were very patient with all my questions. I felt confident in my decision from the beginning through to the end.
Description of Work: My company hired Tri-State to install a water filtration system at a home for a client. Tri-State was professional and handle the job with the care and detail we expected. They answered all their questions and even came back to switch out a part for a better one with a better warranty at no additional price once they saw the specific needs of the water at the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600
    • 1(current)
    • 2

Contact information

5522 Birch Ridge Rd, Greensboro, NC 27405

tri-statewatersystems.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Wells and Pumps

FAQ

Tri State Water Systems is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Tri State Water Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tri State Water Systems offers free project estimates.
No, Tri State Water Systems does not offer eco-friendly accreditations.
No, Tri State Water Systems does not offer a senior discount.
Yes, Tri State Water Systems offers emergency services.
No, Tri State Water Systems does not offer warranties.
Tri State Water Systems offers the following services: Water softeners, filters, conditioners & testing.
Any thing outside of Water softeners, filters, conditioners & testing.

Contact information

5522 Birch Ridge Rd, Greensboro, NC 27405

tri-statewatersystems.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM