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Piedmont Personal Builders

Homebuilders, General Remodeling, Basement Remodeling,

About us

We are a Custom Home Builder and Remodeler operating in 18 counties in Central North Carolina, including Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Iredell, Orange, Person, Randolph, Rockingham, Rowan, Stokes, Surry, Wake, and Yadkin. We are an Energy-Star Builder.

Business highlights

25 years of trusted experience

Services we offer

We build complete Custom Homes on the owner's property. We build a broad price range of homes from The upper $100k's to over $700k, with an average of around $350k. We also offer full remodeling services, including additions, garages, finished basements, attics, screened porches, decks, garages, kitchen and bath remodeling, window and door replacement, reroofing, and energy upfits. In addition, we are certified to work on homes built prior to 1978 that may have lead-based paint per the EPA.

Services we don't offer

We do not offer handyman services such as landscaping, minor repairs, replacement, clean up, or adjustments.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
67%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.6
responsiveness
4.6
punctuality
5.0
Showing 1-3 of 3 reviews

Deborah M.
11/2013
1.0
home builders
  + -1 more
Very dissappointed with this company. They came out to our home in April 2013 to work up an estimate. I never heard back from them. After three months, I sent them an email. I did not hear back from them until the end of Oct 2013, only to tell me they withdrew. Based on their response, they decided for themselves that I couln't afford them. I have since I had the worked completed by another Angie's List contractor. I will never consider using this company again.
Description of Work: Free estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Piedmont Personal Builders
We visited this consumer's home with the intent to provide an estimate for some proposed work to their home. During this time, we were unexpectedly flooded with inquiries for estimates on new work, which completely overwhelmed our ability to turn around estimates on a timely basis. When we finally caught up some time later, we saw that we would not be able to meet their targeted budget and withdrew from bidding on the project. We did not provide any estimates to this consumer. We did not perform any work on their home. They used another contractor to complete the project. We agree that our communications were extremely poor and untimely and have apologized to them on several occasions. We learned from this incident that there is no benefit in trying to stretch beyond our capability, and we no longer offer to provide estimates that we cannot turn around in a reasonable period of time.

James G.
01/2013
4.0
remodeling
  + -1 more
Piedmont Personal Builders built an addition to our house. Their work was very nice, they did a good job on the work part. I was dissatisfied with the price. They gave me an estimate and it came in quite a bit over that, which upset me a little bit.
Description of Work: Piedmont Personal Builders built an addition to our house.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$55,000

James G.
10/2012
4.0
home builders
  + -1 more
Very good job on all work. Quoted $51000 but submitted cost at end of $55000 I was not happy with the over run at the end with no call as to the cost over run
Description of Work: Removed old deck and built new deck with a new screen porch. Also built a new car port

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$55,000

Response from Piedmont Personal Builders
We regret having had a misunderstanding with this customer. We accept blame for the misunderstanding because we assume that we must have failed to clearly explain the cost of extras that the homeowner added to this project. The contract for this work consisted of two parts: A fixed-price portion that does not change unless the customer adds something that was not in the original contract or upgrades something that was not in the original contract. Occasionally, this includes a price for something that we have to estimate because we do not have final figures. This is usually noted in the agreement. Any changes normally require a signed change order. The fixed portion of the agreement was for $51,127. However there was a note under the electrical estimate that said: "Note. ESTIMATE. Subject to revision upon receipt of actual quote from electrical subcontractor." This was because we did not yet have the bid from our electrician at the time of contract; so we had to estimate it, and we wanted the homeowner to be aware that it might change. There is also a variable portion that comes into account when we are dealing with unknown costs, such as site improvements. We normally make estimates for such things and create an Allowance for these items that we think will cover the cost. This is typically things like clearing, grading, driveways, walks, fill dirt, and so forth. Any changes normally require a signed change order. The variable portion of the agreement was for $350 for 1 load of dirt and some gravel to dress up the existing gravel driveway in front of the carport. Therefore, the original contract was for $51,477. We have signed Change Order agreements in our file for $5,040 in extras that were add after the original agreement as follows: - $775 of this was for the electrical work coming in above the original estimate. - $435 of this was for additional electrical work that the homeowner requested from the electrician that was not in the original agreement. (Hanging fans, working on existing outlets and switches.) - A credit of ($260) for Lead-Based paint costs due to no lead-based paint being found. - A credit for ($200) due to no interior paint touch up being required. - A charge of $1,650 for painting all of the roof overhangs and exterior boxing on the original home. This item was not in the original agreement. - A charge of $1,350 for staining the screened Porch. This item was not in the original agreement. - A $240 upgrade charge for switching the soffit from a standard, stocked color to a special-order color. This item was not in the original agreement. - A $1,050 increase in the actual cost site improvement allowances. This was because we underestimated the cost for fill dirt and gravel by $125. In addition, there were several items that were not in the original agreement that totaled an additional $925, including cutting down trees, 4 tons of rip-rap, removing a grass strip from the driveway and placing gravel over that area, and placing new pea gravel to dress up the existing gravel beds under the porch and decks. So the total consideration was for $56,517. But we did not just arbitrarily increase the price. Over 90% of the increase in cost was for additional items and upgrades added by the homeowner after contract. The remaining items were for defined variable items coming out above estimate, some due to changes in the scope of the work. In hindsight, instead of just adding the items that the homeowner told us to do as we went along, we should have probably insisted on giving him an exact price before going forward with the requested changes. We enjoyed very much working with this homeowner and felt that we did a good job for them and had a good relationship until the confusion over the extra costs arose at the end. We have apologized several times, both in person and in writing.

    Contact information

    5008 Heddon Way, Greensboro, NC 27455

    piedmontpersonalbuilders.com

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders,
    General Remodeling,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Garage and Shed Building,
    Decks and Porches

    FAQ

    Piedmont Personal Builders is currently rated 3.7 overall out of 5.
    Piedmont Personal Builders accepts the following forms of payment: Check
    Yes, Piedmont Personal Builders offers free project estimates.
    Yes, Piedmont Personal Builders offers eco-friendly accreditations.
    No, Piedmont Personal Builders does not offer a senior discount.
    No, Piedmont Personal Builders does not offer emergency services.
    Yes, Piedmont Personal Builders offers warranties.
    Piedmont Personal Builders offers the following services: We build complete Custom Homes on the owner's property. We build a broad price range of homes from The upper $100k's to over $700k, with an average of around $350k. We also offer full remodeling services, including additions, garages, finished basements, attics, screened porches, decks, garages, kitchen and bath remodeling, window and door replacement, reroofing, and energy upfits. In addition, we are certified to work on homes built prior to 1978 that may have lead-based paint per the EPA.
    We do not offer handyman services such as landscaping, minor repairs, replacement, clean up, or adjustments.

    Contact information

    5008 Heddon Way, Greensboro, NC 27455

    piedmontpersonalbuilders.com