He is very good. I have used him for more than ten years. I will continue to use him.
Description of Work: He did a maintenance check-up on my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Tiffany W.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
He was great. I will use him again.
Description of Work: He probably did a maintenance check-up or installed the air conditioning unit for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
ruben M.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
They've got the best customer service in town.
Description of Work: They fixed a broken heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ruben M.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
frances C.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. We have had a very good experience with this company and would very much recommend them.We have called them twice and both times they have come very quickly and had our system up and running again within a few hours. They have come at awkward times like Saturday morning and Friday afternoon when it looked like we would be without cooling or heat for at least a few days if we went with another company. So very much recommend.
Description of Work: Broken ignitor on furnace - changed that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
frances C.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
The motor of the air conditioning unit stopped working. We called Lowes. They gave us a quote of $9000. Essentially they told us our entire system needed to be changed including furnace as a new air conditioning unit could not be hooked up to old furnace. Nelson heating and air stopped by the same day I called them and fixed our system for $91. They changed two capacitors and fixed a wire. They came with a few hours of calling them, were pleasant and professional and fixed our problem in less than an hour.
Description of Work: Fixed our air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sylvia T.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
The quality was excellent. They arrived on time. The pricing was very fair. They were respectful and responsible. I have used them several times and I would absolutely use them again.
Description of Work: I used Nelson Heating & Cooling for heating and cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Harold P.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
We called Nelson Heating and Cooling after another company serviced our heat pump and it would not start immediately after the service. The other company claimed that our system was old and not worth fixing. They would only quote a new system. I called Nelson for a second opinion. Nelson was happy to quote a replacement which was much cheaper (50%) than the competition, but they also looked at our existing system and discovered that the problem was only a bad circuit breaker. The repair was less than $200. I love dealing with a company that has that type of integrity. Since then, every season when we need a charge or have a minor issue with the system, Nelson Heating and Cooling have responded promptly to get it running again. Nelson Heating and Cooling is the only choice for us for heating and cooling needs.
Description of Work: We have been using Nelson Heating & Cooling for 3 years to keep our 25 year old heat pump running. Mark is a pleasure to work with. He has always responded to our needs in a timely manner, and resolved the issue. Our system has a very slow coolant leak and we received a charge on this day to get us through the season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Harold P.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
Our unit is fairly old and we have it serviced at least once a year to keep it running. Mark has kept it running for the past three years. We were referred to Nelson Heating and Cooling when our current provider said that our unit was beyond repair and our only course of action was a entire system replacement for $8000. Mark fixed it then for $200 and has been our go to guy ever since. It is so refreshing to deal with someone who is honest and will not try to upsell you every time. I would recommend Nelson Heating and Cooling to anyone.
Description of Work: Our heat pump had stopped working over night. I called Nelson Heating & Cooling and Mark answered immediately. We talked about the problem and he said he could come by that afternoon. He was able to quickly find the problem and replaced some corroded wires that caused the unit to stop functioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JULIA T.
06/2007
4.0
heating & air conditioning/hvac
+ -1 more
We are pleased overall with the service. They come on time, and they do what they say they will. They are friendly and when we call, they are professional. If there is ever a problem, they always give us advice. They are also very knowledgeable, and I would recommend them.
Description of Work: They did the service work on the a/c unit in our four bedroom home. They also cleaned the unit.
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Service Categories
Heating and Air Conditioning
FAQ
Nelson Heating & Cooling is currently rated 4.9 overall out of 5.
No, Nelson Heating & Cooling does not offer free project estimates.
No, Nelson Heating & Cooling does not offer eco-friendly accreditations.
No, Nelson Heating & Cooling does not offer a senior discount.
No, Nelson Heating & Cooling does not offer emergency services.
No, Nelson Heating & Cooling does not offer warranties.
Nelson Heating & Cooling offers the following services: Heating & AC