MacKenzie Painting

I had purchased a deal through angies list and when I contacted him to do the work he did not believe me. He wanted an email stating I had purchased the coupon. I sent that to him and have tried following up with him since. He has not gotten back to me.

unknown

Bryan and his help are very customer friendly - they are easy going and they work very well together. The first time I used Mackenzie Painting was from Living Social deal and had our master bath painted. All of the walls in the house were originally painted with flat, non-washable paint and I needed to have areas repainted so the walls can be cleaned. He suggested using a Sherwin Williams paint (Cashmere) that seemed a little pricey but was well worth it - The finish is great and best of all it is now cleanable! The second contract was for the first floor living areas. I went back to Sherwin Williams and got their top of the line paint (Emerald) this time due to having 2 rambunctious big dogs and need to have a paint to hold up to them in the main living area. Emerald is supposed to have an even better washability and should hold up to my crew. The finish on the paint is great! All of the work was done in one day (living room, sitting room, kitchen, 2 small hallways and the stairwell. They are very professional in their work, checked for any areas that might have been missed (the paint color was similar to what was previously on the walls), communication was great and cleaned up when they were finished. His rates are excellent. I would definitely use his service again.

Our experience was excellent. We had a few communication problems in the beginning as Angie's List had not updated his contact information so the e mail through which we were contacting him was not in use. I then called him and he gave me the proper information and I let Angie's list know they had the wrong e mail for him. His painting work was excellent - he spakled and repaired nail holes, etc. He taped everything off and was quite neat and clean about this work. He cleaned up everything before he left. We were very pleased.

I have been very pleased with Brian's work and have added projects to the original scope.

After completely emptying the kitchen each time - the appointment was canceled by Mr. Mackenzie - first because he forgot and secondly because he had scheduled someone else in the time frame. We were in the process of having our home appraised and so it was not only frustrating but costly. He complained that he had to come from Greensboro - and the cost of his gas - He was late and after painting for 4 hours, he complained that he would have to come back and apply another coat after the paint dried for 24 hours. He also indicated that it would cost us an additional $100 for him to come back and complete the job. Another painter came and indicated that he had dry rolled this metallic paint unevenly and so the entire ceiling will have to be sanded and repainted.

When a Living Social voucher became available for the interior painting of a room. I did research on Angie's List and due to MacKenzie's reviews I bought the voucher. I set up the appointment for last Saturday, I actually called to make the appointment two weeks ago. We agreed on the 3rd of November. My master bedroom was to be painted. It also has a very small sitting area which I agreed to pay extra to get painted. However due to the size listed on the voucher it should have not been an issue. He gave me instructions on what we needed to do to prepare and exactly what type of paint to buy, which we did everything asked including spending $100 on two gallons of paint! I called late last week to confirm the appointment for Saturday at 9am. He confirmed the time and date. Saturday morning at 9 came and went and no painter. I called him at 9:15. I clearly woke him up and he kept moaning and groaning and talking about how Friday night was a rough night! No apology or believable excuse. Needless to say I had to make arrangements to another painter on Saturday afternoon.

by I purchased a Living Social Coupon for an interior room painting. When I called to schedule Brian MacKenzie asked what size room, I told him 12 x 17, he asked if I had a smaller room, I asked also about the adjoining bath told him I would work with him. Day 1, he was late, when he saw the area for paint (Master bedroom and bath) he said he would do it but now I needed to go get 2 gallons of primer, and my fault for not getting an estimate. He thought this would be a quick job and already had things scheduled for the next day, The only thing in the room was a bed in the middle and it was covered, several items were placed on top; switch pates, curtains, etc. not covered. After the primer was on when it dried it showed bubbles and the wallpaper seams. A helper came after lunch. Day 2, I needed to go get wall patching materials and more paint (already purchased 2 gallons). His helper was a no show and Brian complained about his job earlier in the day, which I found inappropriate. Brian patched the walls. But, he did not fill in holes left from screws from curtain brackets or from bathroom towel holders. So now I have to do it. Day 3, Brian arrived early, said he had another job that afternoon and would need to leave by 2. His helper showed up late. They sanded the walls and then painted (as far as I could tell, they did not wipe the dust). I had a meeting in my house at 1pm this is the time they were done? He presented me with the bill and explained the charges I wrote a check. I did not go and look at the job, my fault. Brian and his helper removed their items through the front door which because of the ladders was propped open. They left the door open, which also disturbed me. When I did go up into the rooms I was disappointed. Dust everywhere. I was not pleased. When I did vacuum I used my rainbow vacuum cleaner hoping to cut down on the dust and I still got sick so the last impression is not one of a happy customer.

Only issue I had was it took a little longer to get appointment set up than I would have liked. Brian did explain that because of the Angie's List deal he had been swamped which is understandable. Everything worked out just fine. Did an excellent job on both rooms. I will use again for future painting jobs.

unknown

He got smart with me about what kind of paint I should buy. I had some that I wanted to use and he was aggressive about not using his. He was very unprofessional. He later texted me saying that he is not going to preform the service for me.

Bryan was neat, completed the jobs quickly and cleaned up after the work.

Bryan first came and give a free estimate in November. By the time we were ready to do the work, he needed to give another estimate because we added and took away some rooms. Only needed 1/3 of the total in the beginning to purchase supplies. Price included all paint, supplies, and labor. The total job took almost 3 full days to complete. Bryan and his helper worked very hard each day and even moved all the furniture. All the ceilings were the same color, but the 3 rooms - foyer/hall, family and kitchen/sunroom - were 3 different shades of green. They worked very efficiently and played their music at a pleasant level only after asking for my approval. We are very pleased with the results and look forward to having Bryan come again next year when we tackle the master bedroom and bath.