Services we offer
Reviews
4.629 Reviews
Showing 1-25 of 29 reviews
Seann V.
05/2018
woodworking, doors, home improvement stores
+ 1 moreThe door was a great price, but they killed me on the install. Sent out a sub who couldn't communicate effectively and I wasn't able to address my concerns with them over the job. Got the run around from the big box store ofcourse
Description of Work: New front door
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,800
Kenneth G.
03/2017
home improvement stores
+ -1 moreWent great, the specialized supplies were just what I needed and the 6 9/16 jamb special order doors could not have been easier to obtain and have delivered.
Description of Work: Worked with Lowe's Specialist to special order doors and other items to finish basement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,100
Debbie H.
08/2016
home improvement stores
+ -1 moreunknown
Description of Work: I purchased a single front entry door with sidelights through special order. I also purchased attic stairs and a storm door. I paid to have all three installed. The attic stairs was fine and looks good. The door, however, is still a work in progress. I have contacted Lowes about a few issues with the door. The glass on the door is scratched and the caulk outside around the sidelights is full of saw dust. They sent the installer back out to look at it. He said the caulk was done at the factory and that I could remove the caulk and recaulk or clean it up with something. I told him that is was unacceptable that it came from the factory that way. If they sent it out, they should fix it. It is so caked with sawdust that I have not been able to remove, that when it is painted over it will be a lumpy mess. I feel the installer messed it up and should be required to take the caulk out and recaulk it. He said the glass in the door would be replaced but I have not been contacted about it. I will update after the issues have been resolved.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Jacqueline S.
06/2016
home improvement stores
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Jacqueline S.
06/2016
home improvement stores
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Matthew F.
12/2014
water heater repair
+ -1 moreVery professional, took the time to show me how both the water heater and the oven worked. The water heater was digital and had led displays which was not available on my older ones. I oven was a replacement for a 21 year old double oven made by the same mfr - GE. R&R called ahead of time both for the detail and the install and did an excellent job with both.
Description of Work: R&R Plumbing is Lowe's contract installer in this area. They did a detail on both the water heater and double oven to make sure there would be no problems at install. Both details were done on the same day. Lowe's charged $35 for each one and I got the $35 back for the oven but not the double oven. R&R was very professional both for the detail and the install. They were on time and did a very good job both in the wiring and plumbing. I would definitely recommend them to anyone.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$665
Donald E.
05/2013
woodworking, home improvement stores
+ 0 moreThey were excellent and it went very well. They very courteous and very helpful. The contract ran very smoothly. They were also very good on the price. I was very, very, happy with their work.
Description of Work: I ordered some cabinets from Lowe's and they installed them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
F. D. M.
09/2012
appliance repair
+ -1 moreThe entire transaction was very good ... nothing to add.
Description of Work: Ordered range and cord....Lowes (Reidsville NC) delivered and set up...
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
john T.
12/2011
water heater repair
+ -1 moreI would give this report a F except for compensation received from Lowes for problems. Received an initial estimate of $700 for purchase and installation of water heater, the final estimate came in at $840. The subcontractor did not finish the install untill 72 hours after giving the approval to do the work. I was without water for that long. The subcontractor had me purchase from Lowes additonal parts that they did not figure and also they had to buy a part from another company that they did not figure that delayed the installation. Lowe's did in the end provide me with up to $150 in credits for all the problems I had with the install.
Description of Work: Install gas water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$725
marlin M.
12/2010
plumbing
+ -1 moreWhen they removed the old sink they put a scratch in my granite counter-top. The plumber had to send out a granite company to attempt to repair the scratch. They were able to minimze the appearance of the scratch but it is still there. They were very helpful and professional but couldn't get rid of the scratch. The plumber that installed the sink left the faucet loose and didn't install the faucet right. They had to come back and reset it. I also had to call them back to tighten the faucet handle. They had to come back several times. Lowes should not have had to come out so many time. I will not use their install services again.
Description of Work: I hired this company to install a stainless steel kitchen sink.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Sandra B.
06/2010
water heater repair, appliance sales
+ 0 moreLowes has excellent follow up and they find out if you got what you wanted and if it was dealt with correctly. I appreciated that.
Description of Work: Lowes put in a new hot water heater and dishwasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
Kathryn G.
09/2008
appliance sales
+ -1 moreThe staff gave great recommendations of which products to buy, including detailed pros and cons. The area for improvement is that the delivery dates/times were a moving target. One part was a shipping delay, but the other part was they didn't hold "our" washer and dryer so even though it was in inventory when we purchased it, it was no longer in inventory on delivery date. So it was a week to receive both the refrigerator, and then a day later our washer and dryer. Set up went really well and we are happy with all three appliances.
Description of Work: Sales of washer/dryer and refrigerator. Delivery and install of all three.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
GLENDA W.
06/2007
appliance sales
+ -1 moreLowe's is average. You may go in and get great service, or you may go in and get not so great service. I had done my homework, so I got the best price on my own refrigerator. I would use them again, but the sales people do not particularly impress me to be honest.
Description of Work: I bought my brand new refrigerator from Lowe's a few months ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$900
STEPHANIE F.
06/2007
appliance repair, ceramic tile, countertops, lighting, plumbing, home improvement stores
+ 4 moreThey get all top grades from me. The whole thing went smoother than I thought it would. They sub-contracted the work out and everyone involved was professional and courteous. The people at Lowe's were very responsive and helpful with suggestions. The cost included all of the materials and new appliances.
Description of Work: We were remodeling our kitchen and we had them install all of our kitchen appliances, recessed lighting, under-cabinet lighting, quartz countertops with tile backslash, and a double granite sink.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30,000
AMMIE B.
06/2007
ceiling fans, home improvement stores
+ 0 moreThe contractor showed up on time and I was impressed that they were able to schedule an appointment the very next day. Lowe's contacted me after the fan was installed asking about how my service was.
Description of Work: I purchased a ceiling fan from there and Lowe's contractor installed it the next day. The contractor took the old fan with him to dispose of.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$139
MARCK M.
06/2007
home improvement stores
+ -1 moreMy shopping experience took 10 minutes. A salesperson offered suggestions on the best value and most ideal type of plumbing products for my project. They appeared to be short staffed but met my needs in a timely manner.
Description of Work: I purchased plumbing supplies for my kitchen.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$20
Judyth W.
04/2007
replacement windows, home improvement stores
+ 0 moreWonderfully!! Our salesman in the store, Michael Collins, was agreeable, knowledgeable and professional each time we were with him. Ronnie Gleason who came to measure and prepare a proposal struck us as being the kind of person you'd leave your baby and your money with for a week knowing both would be fine when you got back. His crew, Patrick, James and Tommy worked like ants installing the windows. They were completely organized, could answer any question we had and were very pleasant company. Since we all spent two days together, that was good. They cleaned up after themselves.
Description of Work: Replacing 30-year-old windows.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,800
JULIE K.
10/2006
appliance sales
+ -1 moreCustomer satisfaction service "after the sell" was great. I felt there was something wrong with how the freezer and refrigerator doors lined up. They had no problem sending out a new unit as a replacement. Also was concerned about the temperature of the freezer and they had an authorized repair technician come right out to check it.
Description of Work: New refrigerator was purchased and installed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$750
08/2006
carpet installation, home improvement stores
+ 0 moreI RUN A DAY CARE OUT OF MY HOME SO IT IS IMPORTANT THAT I HAVE QUALITY CARPETS. OUR CARPETS HAVE HELD UP AMAZINGLY WELL AND I HAVE BEEN VERY HAPPY WITH THE WAY THAT IT LOOKS.
Description of Work: THEY INSTALLED TWELVE ROOMS OF CARPET IN MY HOME.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$10,000
08/2006
ceramic tile
+ -1 moreIT WAS GOOD. I CHECKED AROUND FOR A WHILE AND DID SOME LOOKING AND THEY HAD THE BEST PRODUCT FOR THE CHEAPEST PRICES. I LIKED MY EXPERIENCE WITH LOWES SO I HIRED THEM FOR MY WINDOWS TOO.
Description of Work: THEY INSTALLED SOME NEW TILES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
08/2006
carpet installation
+ -1 moreTHIS IS A GOOD COMPANY WITH GOOD WORKERS AND CUSTOMER SERVICE. THEIR PEOPLE ARE NICE AND HELPFUL. I WAS HAPPY WITH THE RESULTS AFTER THEY FIXED ALL OF THE LITTLE PROBLEMS.
Description of Work: THEY INSTALLED CARPET IN 2 ROOMS AND A HALLWAY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,100
08/2006
doors, home improvement stores
+ 0 moreADAM WAS THE GUY'S NAME THAT DID THE JOB, AND I CAN TELL YOU THAT THERE AREN'T TOO MANY MORE LIKE HIM. HE DID A GREAT JOB, AND THE NEW DOOR IS A LOT HEAVIER THAN THE OLD ONE WAS.
Description of Work: THEY PUT IN A NEW FRONT DOOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
08/2006
window treatments
+ -1 moreTHIS COMPANY DID A GOOD JOB OF HANGING THE BLINDS. THEY WORKED EFFICIENTLY AND PROFESSIONALLY AND WHERE DONE IN A SHORT TIME. I WAS PLEASED WITH WHAT THEY HAD DONE.
Description of Work: THIS COMPANY CAME OUT AND HUNG UP FOUR WINDOW BLINDS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
07/2006
doors
+ -1 moreTHEY ARE A PROFESSIONAL COMPANY WHO DID THEIR JOB WELL. THEY CUT THE DOOR JUST PERFECT FOR THE FRAME AND WE HAVE NOT HAD ANY PROBLEMS WITH IT SINCE. I WILL DEFINITELY USE THEM AGAIN.
Description of Work: THEY INSTALLED A DOOR TO MY BATHROOM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Connie C.
06/2006
water heater repair
+ -1 moreI had them put in a water heater. I thought they did a good job. They had a hard time setting the water heater, because it is computerized. I liked that, they made sure it was done right.
Description of Work: There was flooding in the home. They installed a water heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$700
- 1(current)
- 2
Contact information
3001 BATTLEGROUND AVE, Greensboro, NC 27408
www.lowes.comService hours
Sunday:
8:00 AM - 8:00 PMMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 10:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Water Heaters,
Appliance Sales and Installation,
Appliance Repair,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Ceramic Tile,
Carpet Sales and Installation,
Ceiling Fans,
Window Treatments,
Windows
FAQ
LOWES HOME IMPROVEMENT is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 10:00 PM
No, LOWES HOME IMPROVEMENT does not offer free project estimates.
No, LOWES HOME IMPROVEMENT does not offer eco-friendly accreditations.
No, LOWES HOME IMPROVEMENT does not offer a senior discount.
No, LOWES HOME IMPROVEMENT does not offer emergency services.
No, LOWES HOME IMPROVEMENT does not offer warranties.
LOWES HOME IMPROVEMENT offers the following services: APPLIANCES, COOLING, ELECTRICAL, FLOORING, DOORS/WINDOWS, KITCHEN, OUTDOOR, AND PLUMBING.
Contact information
3001 BATTLEGROUND AVE, Greensboro, NC 27408
www.lowes.comService hours
Sunday:
8:00 AM - 8:00 PMMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 10:00 PM