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Custom Electric & Plumbing Inc

Electrical, Lighting, Ceiling Fans,

About us

Custom Electric & Plumbing is a full service electric and plumbing service company. We will exceed your expectations thru quality work, responsiveness, and competitive pricing. CEP does not use subcontractors. Custom Electric & Plumbing looks forward to serving you with all of your electrician and plumber needs.

Business highlights

15 years of trusted experience

Services we offer

Electrical Switches, Outlets, Fixtures Install & Repair, Electrical Wiring & Panel Upgrade, Home Addition Electrical & Remodel, Generator Service & Installation, Lightning Protection & Repair, Outdoor Lighting, Hot Tubs pool & spa, Lightning Protection & Repair Plumber service including sink faucet tub drain bathtub shower faucet shower drain steam shower toilet installation toilet repair toilet flapper

Services we don't offer

We are an electrical contractor that is affiliated with a general contracting company that can handle all of your home needs.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.883 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 83 reviews

Mike B.
05/2019
4.0
electrician, plumbing
  + 0 more
Haven't started yet
Description of Work: Replace rusted di-electric union on water heater, repair electric circuit

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$670

Response from Custom Electric & Plumbing Inc
Thank you for allowing us to provide electric and plumbing services to you at your home. We were surprised to receive a poor rating, so we reached out over the phone. It was a pleasure speaking with you after reading your review and rating. I understand your reasoning more after we discussed it and we would like to share it with the community. When we asked : How did the service go? Response - You guys did fine. When we asked : How about the price? Response - It was more than we discussed on the phone, but we did request to have some additional items done so I guess it makes sense. When we asked : What we could do better, given this low rating? This was the response - God gets an "A" Shakespeare get a "[Member Information Removed]" And if you work hard you get a "C" From this experience, we understand that all people are individuals with unique perspectives! Thank you for allowing us to provide electric and plumbing services to you at your home. -Chris

Cecelia Y.
06/2016
5.0
electrician
  + -1 more
.
Description of Work: They did the work as requested and a few more things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Custom Electric & Plumbing Inc
Thank you for taking the time to write us a positive review for the service we provided your family. I will share your compliments with the team. -Chris

Amy C.
03/2016
5.0
electrician, lighting
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Custom Electric & Plumbing Inc
Thank you for the great marks on our service call at your home. We appreciate your support of our small business and helping us grow. We just hired another technician to keep up with the demand from our awesome clients! By keeping your money local with us...we buy our materials local and hiring our neighbors. Thank you. -Chris

Eric A.
01/2016
5.0
electrician, flooring contractor
  + 0 more
Great
Description of Work: Installed floor socket + hard-wired towel warmer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Custom Electric & Plumbing Inc
Thank you for taking the time to review our company. We appreciate any and all feedback here at Custom Electric of NC as that is how we get better at what we do. -Chris

Henry K.
01/2016
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Custom Electric & Plumbing Inc
It was a pleasure to troubleshoot your GFCi outlet problem and get it sorted out for you. Thank you for the review. The Custom Electric of NC family looks forward to serving you again. -Chris

Emma L.
12/2015
5.0
electrician, handyman service, plumbing, wells
  + 2 more
unknown
Description of Work: installed microwave oven.went very well. I have used Marty Hedgecock on several occasions and have been very pleased with his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth P.
12/2015
5.0
decks, electrician, handyman service, home remodeling
  + 2 more
unknown
Description of Work: Installed a grounded hookup for dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Custom Electric & Plumbing Inc
Many clients call us to assess and correct missing ground issues. We find everything from poor electrical connections at outlets to missing/corroded connectors or missing wires all together. Grounds keep us safe in the event of a short circuit. The ground wiring gives electricity the most effect way to return to the service panel. Current flows from the panel to the outlet or fixture to make it work. The neutral wire (white) is the return path for left over, unused current. The ground wire is an additional path for electrical current to return safely to the earth without anyone getting shocked or electrocuted in the event of a SHORT circuit. In that instant, the short would cause the current to flow through the ground wire, causing a circuit breaker to trip or a fuse to blow. The fuse or circuit breaker can only work properly with a completed path for the current. Don't just let it go, make it right and keep your family safe. Thank you for asking us into your home to make these corrections to keep your family safe. -Chris

Sandy P.
12/2015
5.0
decks, electrician, handyman service, home remodeling, lighting
  + 3 more
unknown
Description of Work: The electrician came to remove a broken bulb in recessed canister and a dimmer |switch. The dimmer switch became a bigger problem than expected but was adequately fixed. The electrician had to return due to no electricity to lights upstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Custom Electric & Plumbing Inc
About once a week we find an incorrectly wired 3 way switch circuit. It can take some time to sort out what the last guy did wrong to cause the malfunction and get it rewired correctly, but we insist on doing it right. Thank you for allowing us to correct your dimmer circuit and remove the broken light bulb. Custom Electric of NC, Inc. strives to respond quickly to your call for assistance and provide quality service. We appreciate your continued support. -Chris

Nancy B.
11/2015
5.0
electrician, generator service
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Electric & Plumbing Inc
Supporting small local business is great for our entire community, so thank you for trusting Custom Electric of NC, Inc. with all of your electrical needs. Your repeat business is really appreciated by our entire team. -Chris

John M.
10/2015
3.0
ceiling fans, electrician
  + 0 more
unknown
Description of Work: Installed 2 ceiling fans. Did not have overhead lights but already had switches on the wall to control receptacles, wanted to cut a hole in the wall to run the wire overhead. I was going to have to patch the sheet rock and paint it until Robert told the other guy that he could do it without cutting the wall! Purchased Angies list deal for $160. When I called to schedule, they told me it would be $320 to install a fan where there is no overhead light. They agreed to do 2 of them for $295 each. $590 is too much for 4 hours of work! Then I found that one of the fans was not installed correctly, had messed up the sheet rock in the ceiling around it, and the screws holding it up were not even tight, it was just dangling! I was disappointed in the job!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$590

Response from Custom Electric & Plumbing Inc
This client called to have 2 ceiling fans, ceiling boxes, and switches installed in his home where no lights currently existed in 2 bedrooms. We gave him our discounted flat rate pricing for this job of $295 each since he wanted 2 fans done at the same time over the phone. He Agreed and we scheduled the work. The home owner asked how long the work would take and we told him one electrician all day or I could send 2 electricians and get it done in 1/2 a day. His schedule was tight so we scheduled 2 electricians. They showed up on time discussed the best way to get the work completed (which included discussion of cutting drywall and ways to avoid it). The 2 technicians used $125 in parts, 150 city permit fee, and spent a total of 9 man hours on site. With the discounted price and these costs the average hourly rate paid comes to $35 per hour per electrician. Our normal hourly rate is $90 per electrician. This translates to a great deal for the home owner in this case utilizing flat rate billing. When the guys left the home both fans were running and the client said they looked beautiful. I made a follow up call about 10 days later to check on the service and the client had no complaints. After reading this review I called the home owner to discuss and found that currently there were no repairs needed to be done, as he had tightened the trim ring on one of the fans. We strive to provide high quality service at a fair price. If you find a problem after we leave...call me...we will make it right. -Chris

Nancy B.
10/2015
5.0
ceiling fans, electrician, generator service
  + 1 more
unknown
Description of Work: Fine. Actually, don't recall the price, but to be able to "Submit" a review, this had to be filled in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Custom Electric & Plumbing Inc
Thank you for taking the time to share your experience with Custom Electric of NC with others who may be looking for a high quality and honest electrical company. We look forward to your continued business. -Chris

Kevin C.
11/2012
5.0
electrician
  + -1 more
I called in the morning and asked if I could get service that day. Chris obliged and met me that afternoon to inspect the electrical situation with tripped breaker. I also asked for a light switch to be replaced that I knew was a problem. I also had a switch installed for a pullstring light and 2 GFCI outlets installed. All that same afternoon. He was quick, courteous and provided me with written explanation about the breaker box. Very pleased.
Description of Work: Examine electrical situation with tripped breakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

TABATHA M.
10/2012
5.0
electrician, lighting
  + 0 more
It went great. The guys are professional and courteous. The job was done quickly. I was pleased enough that I've had them perform a rewiring of my house since then.
Description of Work: I had a relay lighting system and when one relay started buzzing and getting hot I disconnected it, which meant that my dining room light no longer worked. Custom Electric identified and replaced the faulty relay and ensured my light was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Naomi F.
10/2012
5.0
electrician, lighting
  + 0 more
Chris and Zack came by to give us a quotation for the electrical issues and were able to start and complete the work today. It was great to have the work completed so quickly and so professionally. We will definitely call them again!
Description of Work: Replaced overhead light ballasts and fluorescent tubes in laundry room and kitchen, replaced 3 receptacle outlets and replaced two exterior flood light bulbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$383

michael and peggy M.
09/2012
5.0
electrician, lighting
  + 0 more
I am pleased with the overall professionalism of Chris Sampson of Custom Electric and his responsiveness and attentiveness to customer care.
Description of Work: Replaced 2 outlets, and installed a ceiling lamp.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Custom Electric & Plumbing Inc
Thank you for choosing my company for the emergency repair of a kitchen outlet that smelled of smoke. I am very pleased that we could be on site in less than 3 hours from the time of your call as the safety of your family is important to me and my employees. Your kind words are a huge compliment for our efforts.

Cali L.
08/2012
5.0
ceiling fans, electrician, lighting
  + 1 more
Our experience with Chris was fantastic. He was prompt, professional, and eager to help us. In addition to providing high quality work at a very reasonable price, he was more than willing to take the time to answer our questions in detail. He and his assistant completed the work in a timely fashion and were very concerned with cleaning up after the repairs were complete. We will only use him going forward!
Description of Work: Chris provided service on three faulty ceiling lights, replaced a lighting unit, replaced a lighting/ fan unit, serviced a fan, and corrected a safety hazard from poor wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lynn A.
06/2012
5.0
electrician
  + -1 more
He was a professional young man.
Description of Work: I purchased a Big Deal for electrical work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Response from Custom Electric & Plumbing Inc
unknown

solomon H.
06/2012
5.0
electrician
  + -1 more
I was happy with Custom. They are very organized and punctual. They did a very neat job. I liked them, they did a good job, and I would use them again.
Description of Work: I used Custom Electric of NC, about one month ago. They did the electrical power supply for my business's commercial building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

John W.
05/2012
5.0
electrician
  + -1 more
He was excellent. I did ask for a quote on a job in my garage. He indicated that it wasn’t going to be cost effective. He offered an alternative solution that would be much cheaper and advised me that I could do it myself.
Description of Work: We had some fixtures installed. He also did some total installation for a bathroom fixture and some other electrical work that I needed to have done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy W.
05/2012
5.0
electrician
  + -1 more
They did great. They set up an appointment. They showed up and fixed our problem. We paid them and they left. We would give them a thumbs-up.
Description of Work: We had a master bathroom fan that the circuit had gone bad on. They also checked our circuit breaker board and did some routine maintenance. We had purchased an Angie’s List Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheryl J.
05/2012
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Their service turned out just fine. The owner came himself and he was very thorough. He looked at my breakers and my air conditioner to see if that was what was causing my breaker to trip. He came when he said he would come. He did a great job. I will use him again.
Description of Work: They let me know the problem was my air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Willetta S.
04/2012
5.0
electrician
  + -1 more
I was skeptical as to whether I could have this work accomplished with minimal disruption. I am having cabinets installed in my Laundry Room and thought it would be advantageous to have an outlet on the wall above the countertop. I talked with Chris about my options, cost involved and timeframe for completion. He was extremely professional, told me what the job would entail and quoted me a price. I was amazed that the work was performed in less than two hours and the price was as quoted. I had just painted the Laundry Room wall, and Chris and his assistant were so meticulous that I did not even have any touch up painting to do after the project. Not only were they professional and knowledgeable, but they also cleaned up some insulation that had fallen from the attic area. I contacted Custom Electric on a Big Dean event. This was definitely a great deal, and not only would I use this company again, but I highly recommend them to others.
Description of Work: Had an additional outlet installed in Laundry Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

RICHARD M.
10/2011
5.0
electrician, outdoor lighting, lighting
  + 1 more
Chris and his assistant arrived on time, provided a fair estimate, and worked efficiently and thoroughly. They took pains to meet our expectations and completely cleaned up afterward. They were smart and friendly. They were working for six hours, but only had to turn off the power to one circuit in the house, and even that was only off for 5 minutes! Previous electricians were not as expert (the power had to be turned off for hours). You won't be disappointed if you hire Custom Electric!
Description of Work: Installed outdoor lighting. Fixed several old switches. Installed new, dedicated receptacle for kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

06/2010
5.0
ceramic tile, electrician, flooring contractor, hardwood floor, remodeling, home remodeling
  + 4 more
This company is extremely reliable and professional, and does excellent work that is reasonably priced. Chris has at times come up with very creative and cost-effective solutions to problems in our home to help ease the financial strain of repairing an older and poorly maintained house. One example of this dealt with cracks in some tiles in our kitchen floor. Apparently the floor was not laid properly and there was an uneven area below a certain section of tiles. Because the floor was laid many years ago we were unable to find a close match to the pattern and color of the tiles. Instead of having to replace the entire floor, Chris removed the tiles from the effected area and laid a very beautiful design using wood flooring (that matched our kitchen cabinets and wood floors in adjoining rooms). He used a different type of grout to give more flexibility to that area because the floor was uneven, and it has worked out wonderfully and we have had no further cracking in the kitchen floor. People often comment on how beautiful the wood design is in our tile floor, and can't believe that was done to repair a problem with the floor!!! This is just one example of many that illustrates the exceptional work done by this company, and the personalized service you receive. I trust Custom Construction with any type of work that needs to be done- and have never had any problems or complaints. I give this company my HIGHEST recommendation for quality work and exceptional customer service!!!
Description of Work: The most recent work done was electrical work throughout the house with new circuits and creating an electrical access in a vaulted ceiling for a fan. Chris (the owner, along with various co-workers) has done extensive work throughout our house over the past few years which has included everything from additions, renovations, and both minor and major repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

04/2010
5.0
decks, electrician, flooring contractor, plumbing, remodeling, roofing, sunrooms
  + 5 more
This contractor is by far the best contractor I have ever worked with.....they do the job, when they say they will with professionalism and excellent quality. The owner Chris Samson is very personable and tremendously helpful in finding creative ways to get the job done for the least amount of money. I highly recommend using this company and will continue to use them for all repair and renovation projects.
Description of Work: I have had custom construction do many projects for me....from adding a screened in porch to roofing, electrical, plumbing, flooring etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

PO Box 38769, Greensboro, NC 27408

http://CustomElectricNC.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
33755
Trade License Locale
North Carolina
Trade License Authority
Board of Examiners
Trade License Expiration
12/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Plumbing,
General Remodeling,
Generator,
Kitchen and Bath Remodeling,
Decks and Porches,
Wells and Pumps,
Handyman Services,
Flooring Sales and Installation,
Landscaping - Lighting

FAQ

Custom Electric & Plumbing Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Custom Electric & Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Custom Electric & Plumbing Inc does not offer free project estimates.
Yes, Custom Electric & Plumbing Inc offers eco-friendly accreditations.
Yes, Custom Electric & Plumbing Inc offers a 5% senior discount.
No, Custom Electric & Plumbing Inc does not offer emergency services.
Yes, Custom Electric & Plumbing Inc offers warranties.
Custom Electric & Plumbing Inc offers the following services: Electrical Switches, Outlets, Fixtures Install & Repair, Electrical Wiring & Panel Upgrade, Home Addition Electrical & Remodel, Generator Service & Installation, Lightning Protection & Repair, Outdoor Lighting, Hot Tubs pool & spa, Lightning Protection & Repair Plumber service including sink faucet tub drain bathtub shower faucet shower drain steam shower toilet installation toilet repair toilet flapper
We are an electrical contractor that is affiliated with a general contracting company that can handle all of your home needs.

Contact information

PO Box 38769, Greensboro, NC 27408

http://CustomElectricNC.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM