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Craddock's Appliance Service

Appliance Repair, Appliance Repair - Small, Plumbing

About us

Additional address - PO box 835, Jamestown NC 27282.

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 25 reviews

William M.
03/2018
5.0
appliance repair
  + -1 more
Mr. Craddock was affordable, on time, and very easy to deal with. He even made friends with my dog, who is not easily won over. He repaired my oven.
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce J.
12/2016
5.0
appliance repair, small appliance repair
  + 0 more
We called Ed to come out and look at it. He showed us where the burner/heating unit cracked. He ordered a new one for us and installed it. He came to our house twice and his total bill was 144.00. This included the part he had to order, shipping and his service fee. If we ever need any appliance work again, we will definitely call him.
Description of Work: Our oven unit stopped heating up the oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Charlotte G.
11/2016
5.0
appliance repair, small appliance repair
  + 0 more
Excellent. I've never had a problem getting service from them right away. This includes one year on Christmas day when my refrigerator stopped working. I highly recommend them to others.
Description of Work: Many repairs over the last 11 years (dishwasher, refrigerator, dryer, etc.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teri O.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Dryer repair door switch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kim H.
11/2015
5.0
appliance repair
  + -1 more
Repaired washing machine. It was not draining. It had gotten sand in the motor which I think was actually cat litter because I washed some bath rugs the cat had walked on. Even though I had shaken the rugs outside thoroughly, apparently there was enough left in the rugs to mess up my machine. Mr. Craddock diagnosed the problem quickly and fixed it. When he was hooking the machine back up he discovered the installers had stripped the threads on the connecting hoses two years ago when I bought the machine. He said it was a flood waiting to happen. He ordered the necessary part and came back a few days later to install it. I was actually glad I had messed up the machine because a flooded house would have been much worse. I doubt the other jokers from the major retailer would have caught the problem since they actually caused it. Mr. Craddock had been recommended by my plumber years ago. I had Mr. Craddock repair my leaking refrigerator a year ago. It quit working 6 months later for a completely different reason and I bought a new one. Mr. Craddock asked why I hadn't called him and I said I figured it was 10 years old and if something different was going to break down every 6 months, I would just as soon get a newer, more efficient one. I hope I don't need any more repairs for a few years, but if I do, Mr. Craddock will be my go-to guy for all appliance repairs. He is extremely knowledgeable, personable, and punctual. I felt the price was extremely reasonable since he had to make two trips to my house. Wonderful gentleman!
Description of Work: Repaired washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Teri O.
10/2015
5.0
appliance repair
  + -1 more
They did a great job. It was also very quick
Description of Work: They came out to fix the washer door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

cynthia L.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I have already sent in this review-please stop.clf

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy S.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my dryer. Very affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Anne M.
12/2014
5.0
appliance repair
  + -1 more
I have a 17 year refrigerator, and he repaired it. I am getting ready to get a new one. He was really cheap. It was cheaper than getting a brand new one. He is very honest, he will tell you upfront whether or not he can fix it. He is a very nice guy, and it is a family run business. He can easily gauge me, but he has never done that.
Description of Work: I used Ed Craddock's at Craddock's Appliance. He fixed my refrigerator, my stove, and he fixed my washing machine before. I last used him about a month ago for my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert F H.
07/2014
4.0
plumbing, appliance repair
  + 0 more
unknown
Description of Work: Called and received service the same day. They agreed to call my cell ten minutes before arriving, but did not. Luckily my daughter was there, but without being notified, I was not able to discuss the assessment that the sealed system of my refrigerator was damaged. That made it "not worth fixing." It was the right call, I just wish I'd been there to make it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Carol B.
03/2014
4.0
appliance repair
  + -1 more
Told me the cost of the part and installaion and syggested that I would com out better just buying a new microwave, which I did
Description of Work: checked out microwave that was malfunctioning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Wingate H U.
02/2014
5.0
appliance repair
  + -1 more
have used Ed for over 20 years and his work is excellent
Description of Work: fixed a faulty faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Glen R.
02/2014
5.0
appliance repair
  + -1 more
.Review not entered.
Description of Work: .Review not entered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
02/2014
5.0
plumbing
  + -1 more
Excellent
Description of Work: I had a problem with my disposal and they fixed it on the spot. I had already given them the details of the problem and the model number so they brought the potential part with them and installed it on the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sheila H.
12/2013
5.0
appliance repair
  + -1 more
They were very professional, prompt and honest. Would definitely recommend!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron E.
10/2013
5.0
appliance repair
  + -1 more
m
Description of Work: I had Mr. Craddock repair my refrigerator icemaker. He did a good job, but shortly after he did the work the freezer drawer started freezing up. We unthawed the freezer, but it still was freezing up so it was hard to open and close the bottom freezer door. I called Mr. Craddock and he came out the next day and we went over the problem. After discussing it for a while, we decided to try unthawing the freezer completely again and see if that worked. I did that and it did work. Mr. Craddock worked with me and did not charge any more money. He said if I had anymore problems to let him know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron E.
07/2013
5.0
appliance repair
  + -1 more
I called and explained my problem. A date was set. He called to say what time he would arrive. He arrived on time, was very friendly and courteous. Diagnosed problem. Called supplier to get price of icemaker. Advised me of price, I gave approval and he ordered it. We set up a followup date in a week. He called to set up time, arrived at that time and installed new icemaker. He charged the price for the part and a technical service time both of which were reasonable. I was pleased with the entire experience. He wasn't listed in yellow pages, so if I hadn't used Angie's list I would not have found him. Thanks Angie!
Description of Work: icemaker wasn't working. he replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Georgianne C.
01/2013
5.0
appliance repair
  + -1 more
Mr. Ed Craddock is the epitome of what I want in a repair technition. He was courteous, professional, prompt, and efficient. He explained what he was going to do and answered any questions politely. He was unfailingly polite and non-intrusive. I felt completely safe with him in the house. He will from now on be my "go to guy" for any and all appliance repairs.
Description of Work: 1. The door handle of refrigerator was broken and needed replacement. 2. The dishwasher soap dispenser was not functioning and the wash cycle was taking excessively long (4 to 6 hours) 3. The washing machine handle was broken and the soap dispenser was not functioning properly. Mr. Craddock came out and inspected the above appliances, ordered the parts and set an appointment to return when the parts arrived. He arrived promptly and worked efficiently to address all issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Chris K.
10/2011
5.0
appliance repair, small appliance repair
  + 0 more
Perfectly. Ed showed up, correctly diagnosed the problem and fixed it with in an hour.
Description of Work: I had a problem with a dryer door switch that would not trigger and as a result the dryer was unusable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cathy W.
10/2011
5.0
appliance repair
  + -1 more
Ed is a very nice man who works very expediently, all with a smile on his face. We will certainly recommend him, as we were pleased with the work, but also in the way we made the appointment and the follow through with his arrival, diagnosis and repair.
Description of Work: Ed Craddock came to our home to diagnose the problem with our dryer that wasn't working. Within one minute, Ed found that the door switch had broken off, and immediately went to work. 20 minutes later, the work was completed, and the dryer was put back in place in full operational capacity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

JOHN P.
10/2011
5.0
appliance repair
  + -1 more
They came out and diagnosed the problem and gave and estimate. They returned the next day and replaced the part. The total bill was less than the estimate.
Description of Work: Washer pump was bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

JOHN P.
07/2011
5.0
appliance repair
  + -1 more
Service was prompt and efficient. Actual cost of below estimate. Parts had to be ordered but were installed the day after the first service call. Very professional and resonantly priced for parts and labor
Description of Work: Our washer was making a whining noise and the serviceman came and diagnosed the problem and returned the next day with the necessary part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ben K.
04/2011
5.0
appliance repair
  + -1 more
They as usual fixed the problem quickly and professionally.
Description of Work: Fixed a malfunctioning refrigerator icemaker. We have used this company for many years. They have fixed dishwashers, ovens, refrigerators etc. Mr. Craddock not only has fixed and kept our machines working at our house but also a some rental houses. He even has told us when it is time to not spend more on repairs and buy a new one. Then he has advised us on which models and features cause the least repairs. They are wonderful company, always a fair price for honest work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy M.
11/2010
5.0
appliance repair
  + -1 more
Everything went great. He was on time and very pleasant. He didn't waste any time getting to work. He seemed very knowledgeable about the appliances.
Description of Work: Oven was not heating properly. Ben checked it out and determined that it needed a new sensor which had to be ordered. He aaid it would be the following afternoon so he came back the day after and got it fixed. While he was here the first day we also asked him to look at our refrigerator. It would dispense ice cube--just crushed ice. He also ordered a part for it and fixed it along with the over. My husband also asked him about changing the light bulb in our over the stove microwave oven. He gladly took out the old one which was stuck in the socket and replaced it with a bulb he had

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Terry M.
06/2006
5.0
appliance repair
  + -1 more
Craddock Appliance Service was very flexible. I called to make an appointment, and they set up a time to do it before I went to work. They arrived on time, and fixed the problem in 20 minutes. I was very pleased with them.
Description of Work: Craddock Appliance Service fixed my refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    6015 Blazer Rd, Greensboro, NC 27407


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Plumbing

    FAQ

    Craddock's Appliance Service is currently rated 4.9 overall out of 5.
    No, Craddock's Appliance Service does not offer free project estimates.
    No, Craddock's Appliance Service does not offer eco-friendly accreditations.
    No, Craddock's Appliance Service does not offer a senior discount.
    No, Craddock's Appliance Service does not offer emergency services.
    No, Craddock's Appliance Service does not offer warranties.

    Contact information

    6015 Blazer Rd, Greensboro, NC 27407