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COMPUTER TROUBLESHOOTERS

Computer Repair, Computer Sales

About us

We provide computer services to small to medium businesses as well as residential clients.

Business highlights

22 years of trusted experience

Services we offer

Server and personal computer support, networking, backup plans, data recovery, repairs and virus/spyware removal services are available.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.8
professionalism
4.2
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Catherine H.
12/2014
4.0
computer repair
  + -1 more
.
Description of Work: Uploaded all data from old PCI to new, synced with Quicken and iTunes, and cleaned up a virus on new PCI.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim H.
03/2014
5.0
computer repair
  + -1 more
Great job, Great service
Description of Work: Helped backup disks in old computers that could no longer be accessed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Granville M.
01/2013
5.0
computer repair
  + -1 more
This company is the answer to those annoying and scary problems that the computer can throw at you -- usually at the most inopportune time.You call them at (336) 545-1011 and arrange a very convenient appointment. As I mentioned above, there is a $50 consulting fee. I have always found that the expertise Steve Bowie brings finds an answer. I have sought his advice twice. This latest consult diagnosed a computer whose capacitors were blown, indicating a deepseated, and unfixable problem. I needed a new computer. Fortunately, Steve was able to provide that assistance. I had done the new computer thing at a and quot;Big Boxand quot; store. That was a hassle from start to finish. There was no pressure from Computer Troubleshooters for addons and other unwanted items. I had wanted the files from my old harddrive copied. No problem. This is the kind of special service you can't get in the big retail stores. I have every confidence that Computer Troubleshooters could provide any service required. I was pleasantly surprised that they could provide a custom designed computer for a very reasonable price.
Description of Work: I took my 10 year old computer to Steve Bowie at Computer Troubleshooters. It had become balky at starting, finally quit. Mr Bowie quickly discerned that there was no way to fix it. He charges a $50 consulting fee, and for those of us easily overwhelmed by hardware failure, he's worth every penny. I asked him to "build" a new model using the Windows XP operating system. In addition, he transferred all of my files from the old harddrive. The capacity of the computer went from 4 gig in the old one to 253 gig. There was no hassle with unwanted extras. Computer runs smoothly. Price very reasonable given file transfer and memory upgrade. Using the old operating system allows me to use my old programs. I had previously taken a much newer computer with "problems" to him. He cleaned it up, streamlined it, made suggestions as to effective security apps. This computer is now fast. HIGHLY RECOMMENDED. VERY CAPABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

COLLEEN S.
10/2006
1.0
computer repair
  + -1 more
I still don't know what Steve did to my PC, but in the end, I suffered a loss of data and had to replace the hard drive (through another company). Steve took my PC to fix a boot problem, but contacted me 3 hours later saying that my hard drive failed. He said he knew of someone with a clean room who could recover the data. When I asked how this happened, he summed it up to bad luck. He had no explanation and offered two different scenarios of what he did to my PC once he left my residence. I would not recommend this company at all!
Description of Work: I had just moved to the Greensboro area and contacted this company because my (1-year old) Dell PC was not recognizing the Internet.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from COMPUTER TROUBLESHOOTERS
While onsite to set up a computer at their new home, a request was made to install a piece of security software that they had already tried but failed. The big yellow security software failed during the installation and instructions were given to reboot the computer and to try again. The computer would not reboot properly at that point. Every effort was made to resolve the problem and to recovery the data, but too much damage had been done to the computer by the failed software installation. No explanation was acceptable to the end user. Company policy was altered to take the big yellow security software off the list of recommended options as a result.

Tabitha R.
08/2006
5.0
computer repair
  + -1 more
THEY PICKED UP THE COMPUTER AND TOOK IT WITH THEM. THEY WERE DONE WITH THE COMPUTER IN A VERY TIMELY FASHION. I WAS VERY PLEASED WITH THE PRICE. THEY WERE VERY PROFESSIONAL.
Description of Work: THEY GOT RID OF A VIRUS ON THE COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

FRANK O.
07/2006
5.0
computer repair
  + -1 more
Steve did what I asked and explained what he did and also trained me how to re-set the network.
Description of Work: Steve came to my house and setup a wireless home network enabling me to use use several computers throughout the house and access shared printers and storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    unknown, Greensboro, NC 27410

    www.ctssnj.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 1:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    COMPUTER TROUBLESHOOTERS is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 1:00 PM

    Saturday: Closed

    COMPUTER TROUBLESHOOTERS accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, COMPUTER TROUBLESHOOTERS does not offer free project estimates.
    No, COMPUTER TROUBLESHOOTERS does not offer eco-friendly accreditations.
    No, COMPUTER TROUBLESHOOTERS does not offer a senior discount.
    No, COMPUTER TROUBLESHOOTERS does not offer emergency services.
    No, COMPUTER TROUBLESHOOTERS does not offer warranties.
    COMPUTER TROUBLESHOOTERS offers the following services: Server and personal computer support, networking, backup plans, data recovery, repairs and virus/spyware removal services are available.

    Contact information

    unknown, Greensboro, NC 27410

    www.ctssnj.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 1:00 PM
    Saturday:
    Closed