CertaPro Painters® of Greensboro, NC

I would not use them again or recommend them to anybody. They didn't do a good job. They had to come back and redo some rooms. They were on time most of the time. I had wall paper in two bathrooms and they put some kind of compound on the walls the compound slid in one bathroom so they had to come back and do that. They ruined one of the wall paper boarders in one of the bedrooms.

It went very well. We had to work around the weather but they did a good job of juggling all of the external factors. Their carpenters, painters and planners did a very professional job!

A quality job. Communications were professional from start to finish.

It was fine. The work was good. The only thing that was disappointing to me was that whoever was supposed to organize the people coming out did not stay in touch with me good but the work itself was great. I had prices and they were ridiculous to the sublime and they were the highest that I could figure out and it was not much higher than somebody that just gave a quick overview and I don't think they were going to do the things they said. It was average.

The representative came and assessed the job in April of 2016, and gave us the estimate that very day. We scheduled the work date. Everything that was in the contract was fulfilled without a glitch. We were told to go to Sherman Williams to consult with a sales person about the color. Intitailly we wanted a "washed look", but after speaking with the Sherman Williams rep, and later with the team of two painters who were extremely knowledgeable about projecting what the outcomes would be, we decided on Peppercorn, a darkish grey. The team of two painters spent a day carefully pressure washing the brick, taping and prepping, and then putting a tinted primer on the brick. This is why the color will last. Other companies I checked with did not do all of this. On the second day, the work was completed, and they cleaned up so that everything was pristine. Upon inspection, there was nothing amiss. At the time, I asked how long it would take to paint the other three sides of the house. I was told five or six days. It should be noted that the remainder of the paint job was done in June of 2016, while I was gone. My husband surprised me. Somehow they managed the feat of doing a six day job in THREE DAYS before I returned. (I was not out of town for a long time, so it had to be done expeditiously without sacrificing quality.) Two men did the washing and prepping, which was substantial, and then a team of four worked the other two days to complete the job and clean up. We have been collecting compliments since then! Our house is a sixties' vintage one story which was indistinguishable from the other homes in the neighborhood except for the degree of revolting pumpkin hue that the brick had. The look was consistent with the era, but after having it power washed in hopes of mitigating the orange, we realized that there was only one solution: paint. We knocked on doors, and found a variety of different solutions, but no one had a painted gray house that was to our liking. CertaPro has advertised with our Greensboro Newcomers Club for years, with all the feedback being positive, so we opted to use them. Our home now is sleek, modern, and singular. Frankly, we have often found that trying to employ help here was difficult. Transplanted from New York and Florida, we are accustomed to punctual workers, clear communication, and fulfillment of contract (including time, materials, cost and directives). Often our expectations were not met. I don't consider myself "La Exigente", just someone who expects the kind of work that I would do. Bryan, the owner, keeps abreast of the jobs, and has even come to see us in person when we had a concern. When does THAT ever happen? I ascribe to the adage that "You get what you pay for." This is certainly the case. I recommended CertaPro to another Newcomer who subsequently had a porch painted, and her experience was the same. She had some unique existing situation with her windows, which no one seemed to be able to rectify, and CertaPro was able to deliver. The only reason I rated the communication a 4 was because one rep failed to respond to an inquiry about painting the chimney, which we both had overlooked. Bryan, the owner, quickly stepped in to arrange that, and to inspect the entire job. I am sure the follow up was an oversight, but I thought it fell short of perfect, but it was more a 4.5 out of 5. Thinking of having your home painted? This is a well managed, reputable company whose work will stand up. I feel that it was a good value.

This is the third time I've used CertaPro. The first two times were smaller jobs, mostly trim work on the exterior. My wife has said, for 5 years, she wanted a change from the brick to an actual color. Our neighborhood is about 85% brick. We'd decided on a color a few weeks back. She headed to FL to see the grand kids, so I decided to surprise her, and called CertaPro. We haggled a bit over price for a day, then got down to work. The pressure washer crew arrived on time, and did a good job. The next morning, albeit late, like most painters, the paint crew arrived, and spent most of 6 hours prepping the house by sealing the windows, doing a bit of brush work, covering plants, etc. It then took them about 3 hours to spray, roll over, and touch up the paint. I was very impressed with the work. There is only one item I must be critical of: Communication between their sales person, Elliot Cole, their "scheduler" Tim Williams, and the customer leaves much room for improvement. I got the feeling it's a transition issue. We received our two year warranty to cover "touch-ups" or defects in the work. Bryan will continue to receive my business.

I did quite a bit of research and estimates on different companies and ultimately, I'm very glad that I went with CertaPro. The painters did an excellent job and kept everything clean while working in and around my home. I now have a beautiful freshly painted home to enjoy and I would most definitely recommend them to anyone.

My experience with CertaPro was wonderful from start to finish. Brian, the owner, was very professional during the estimating process, the office kept me informed about my start date, and the work the carpenters and painters performed was neat and professional. I loved not having to watch over the shoulders of the folks doing the work. Everything turned out great and I'll definitely be calling on them again.

Called company and they didn't return my calls. I wanted an estimate on getting interior of home painted. I won't recommend them to anyone.

The crew showed up right on time. They were neat, quiet and efficient. The new paint looks outstanding! We couldn't be happier with the work they've done.

Our first experience was a well dressed and very professional representative( Brian) that gave us the quote. We thought we would be getting very professional painters. In two weeks the painters showed up, the leader spoke english the other 5 did not. The leader spoke something in Spanish and left. The others were all over the house in every room. Nothing was finished from day to day. We had asked that they do half of the condo and then the other, so we could move everything from side to side and room to room. That did not happen!!!! When I came home everything was pilled from all the rooms in the middle of the floor. My fire place hearth had paint all over it. The color of the trim was not what I told them to use. I have plantation shutters and the paint was suppose to match. I called and email Bryan to come out the following Monday. He would not answer the call or the email. His secretary Jennifer called and I told her all the problems. She got with the leader Omar and told him he had do fix it. They all so left without painting one door at all, and some of the doors were not painted on the side that shuts where the latch is. We researched this paint company on the internet and Angies list. I have never been so disappointed in my life. I hope this will keep someone else from making at the same mistake we made. We still have issue but rather than fight this we having some else fix them. I never want them back in my home again.

It took them about four or five business days to complete the job. At first, they sent out two guys to do it the first two days. Then the third day, they sent out a third guy. The whole job was total garbage. So they ended up sending out three additional guys for two days to try to fix the things that the first guys messed up. It was a total disaster. The whole job was just very unprofessional. We weren't pleased with it at all. The sales guy came out and looked at it. He didn't push back. He didn't say a word as far as trying to defend his guys. He said, "Yeah. We'll get this fixed" and made some calls. It took a couple of days to get another crew to come out because I wasn't going to have the first crew come back into my house. We were not happy with what happened with those guys at all. The end result was decent. But, when you paint certain things you can't unpaint them. We actually had a couple of contractors come in and quote it cheaper. But, my wife felt more comfortable with these guys and that's why we chose them. We didn't choose based on price. The first guys were terrible and the other guys were pretty decent.

They got paint all over every linoleum floor in the house, the kitchen cabinets, the counter tops, the railing going up the stairs, my brand new vanity in my newly remodeled bathroom, they painted the inside of my front door and got white paint on the front of my blue door, the kitchen sink was left a mess with dried paint. They also left their trash on my floor. Not only did they leave my house a disaster but a set of my screwdrivers disappeared. When I contacted the office to tell them about all of these things they assured me that this was not acceptable and they would be calling me back. They haven't. Save yourself some money and trouble and hire someone else.

The person who did the estimate seemed to have underestimated the scope of the job. The timing, etc had to be re-worked once the crew showed up to do the painting, but they did a good job communicating what had to be done and stuck with the original price.

I'm very satisfied! The people from CertaPro where not only friendly, they were professional as well. The quality of the job was very high and their price was competitive.

I like Certa-Pro, but the job I need to have done is a bit specialized due to the amount and extent of the plaster repair required. I asked for references of any older homes they had painted and they provided two. Both had very nice things to say about the crew and the work that was done. Connor was very timely and professional in our many exchanges. After much discussion, Connor felt his crew did not have the experience needed to address my plaster issues and told me he didn't think they would be the right company for that job. I appreciated his honesty. If I have any paint jobs in the future that do not involve additional repairs, I would certainly call Certa-Pro again.

Apart from the initial scheduling problem, the work went very well. The crew arrived on time, covered the floor and all the counters and cabinets to protect from paint, and kept the area well ventilated. when they were done they cleaned the work area thoroughly and gave me time to inspect the work. We have used CertaPro twice now, once for exterior painting and this time for interior. They are a good, reliable, professional company.

It’s been awhile but I’d still probably use them. We’ve seen their signs in the neighbourhood and their advertisement. They were pretty fair. I didn’t get any quote from other companies. They’re professional.

Overall very well. Crew arrived on time and started moving furniture and covering floors. There were some spots on the ceiling and walls that needed plaster repair that were done first. Paint was applied in 2 coats on walls and ceiling in 8 hours. They cleaned up and put all the furniture back. Quality of work was very good. The only problem was the paint color did not exactly match the samples we provided. Our sample was from Ace Hardware and they used Sherwin Williams. The only finish Sherwin Williams had was satin and we wanted eggshell on the walls. They substituted another color but it tended to a pink hue rather than the brown to beige we wanted.

Excellent work. I would recommend them to others.

All was great. They were on time, very professional, and did a great job.

They came out about a year to a year and a half ago. They painted the exterior of a 2 story home. They supplied the paint and we chose the color together. It took about a week to talk to them and have the work completed. Scheduling was easy and they did good work.

It was a terrific paint job. They painted the downstairs townhouse for me. It was a living room, dining room and kitchen. They did have to come back to assemble some blinds they took down. They were prompt in both setting up dates and estimate as well as coming to do the job. the paint job was great, there were no drip markers and it was good paint job. They were a little on the pricey side though.

They did some work for us last year for the fixed and painted the ceilings. As well as painted the upstairs doors, there were 21. They were also out here yesterday to give us an estimate for painting a laundry room and a garage. They are also going to paint the 13 downstairs doors as well. They do a really good job. They also make sure to take all the hardware off the doors too. They are also really clear in their contract with that they are going to do. They are reasonable and they make the service as easy as possible. They never cut corners either. You cannot beat their prices for the quality of their work. With the appointments he is always here on time, they are accurate and answer all of our questions. He also goes everything with the process and the charges.

We were extremely pleased with them. We have worked with them more than once and we plan to do work with them in the future. They were professional and thoughtful. For example the last time they were here, we had an older dog, and they said they would work in this room and then move to this room. They were very considerate of making the experience better for my dog and not upsetting him with change. With interior painting, they had to move things around too. They do free estimates and answered all our questions. They were also neat and organized. The work was top quality, and they don't ask for payment until we were satisfied. Bryan is the man in charge and did the estimates. He took pictures, made recommendations to what could be done. They let us know different options too with the pricing. It was an extensive estimate. They did the work on the computer and printed that out and I was very impressed. The supervisor on the job ,Sander, was the one who was here each day with the crew and he was wonderful. I don?t mind paying their price, for excellent service. I wished Angie's List would let me give them an A+.