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PC Paramedix

Computer Repair, Computer Sales, Computer Training,

About us

PC Paramedix has been in the technology business for over 20 Years. Our technicians are certified by many top hardware and software vendors. We work with companies such as IBM, Dell, Cisco and more to provide solutions for our customers that work. Let our proven track record work for you!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

All Technology related services from Data to Security Solutions. We are also resellers for many major hardware brands such as Dell, HP IBM, and Cisco. We provide consulting services and Return on Investment (ROI) analysis. We also have a hardware support, diagnostic and service center.

Services we don't offer

All Services Available!

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 35 reviews

Mike G.
11/2020
5.0
computer repair
  + -1 more
as always excellent work. I highly recommend PCParamedix to anyone. Very Professional, friendly and stand behind their work.
Description of Work: had virus and replaced hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynn L.
10/2020
5.0
computer repair
  + -1 more
They gave me an excellent deal with discounts included!
Description of Work: I purchased a refurbished Dell Latitude 6530 Laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from PC Paramedix
Thanks very much [Member Name Removed]! Happy Computing! Let us know if you need any help.

Patricia G.
10/2020
5.0
computer repair
  + -1 more
Excellent service received. Highly professional. Laptop runs beautifully. Turn around time very fast. Friendly and accommodating staff. Rates very reasonable.
Description of Work: Maintenance/upgrade laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachael P.
10/2020
5.0
computer repair
  + -1 more
This was my first experience with PC Paramedix and I could not be happier! I am homeschooling my 4 kids (6-14) this year and they each have subjects for which they need their Chromebooks. Imagine my horror when I discovered that my 6 year old spilled what seemed like a swimming pool's worth of liquid onto the keyboard. Within moments the screen went black and the whole thing became completely unresponsive. I'm not exactly experienced in the drowned-computer realm, so this may sound a little excessive, but I was certain that the computer had been fried and was irreversibly destroyed. However, upon receiving a recommendation to take the lifeless Chromebook to PC Paramedix, I decided to give it a try. After all, what could they possibly do to make it worse? I was greeted into this bright and tidy little business by a very kind gentleman who gladly accepted my proffered piece of still-dripping technology. Yes, it was still actually dripping liquid from a corner when tipped, which he respectively noted without irritation as it leaked into his hands. I filled out a form with my information and was told that I would hear from them the next day or, more likely, on Monday. You could not measure my elation when I received a call from them the next day telling me that my computer was fixed and ready to go! The gentleman working that day was also very kind and helpful, and the price was fantastic! I honestly couldn't believe how wonderfully everything turned out. They have gained a customer for life!
Description of Work: Resurrecting dead Chromebook

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from PC Paramedix
Wow what a great review! Thank you so much! We know what it's like to home school kids! You did the right thing but getting it to us quickly!

Renèe M.
03/2017
5.0
computer repair
  + -1 more
I had already purchased liquid cooler. Due to position of mother board it would not fit. Hosing was too short to place outside of case - owner explained and did not charge for time.
Description of Work: Asked to have a liquid cooler installed on computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PC Paramedix
Thanks [Member Name Removed], Were happy to help in future builds!

Bob H.
12/2016
5.0
computer repair
  + -1 more
Great job. Great personality. Great techs.
Description of Work: Computer would not load reformed software & got the computer in better sharp than when new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from PC Paramedix
Thanks [Member Name Removed]. We appreciate your Great Comments!

Megan W.
11/2016
5.0
computer repair
  + -1 more
Ed was amazing, reasonably priced, and so informing / welcoming!
Description of Work: Windows 10 installation; drivers fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Sandra D.
09/2016
5.0
computer repair
  + -1 more
Techs were friendly & professional. They worked carefully through several possible fixes unit the issue was resolved.
Description of Work: CD – DVD Rom was not working after I installed windows 10. PC paramedic corrected the issue and got the CD Rom working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carol S.
08/2016
5.0
computer training, computer sales
  + 0 more
Very well. Easy to work with, very informative good pricing & excellent service.
Description of Work: Educated me on Laptop RAM & pros & CONS of various brands, helped me make the best choice for my college-bound child. Also discussed wifi routers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Sandy W.
08/2016
5.0
computer repair
  + -1 more
My computer crashed. I called PC Paramedix and they told me to being it immediately. They worked intensely to restore all of my date and they got it done! Great service every time!
Description of Work: Restored computer after crash from windows 10 upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362

Douglas B.
07/2016
5.0
computer repair
  + -1 more
Computer problems. Stuff corrected and updated computer.
Description of Work: Update computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from PC Paramedix
Thanks [Member Name Removed] for being a great customer!

Karla B.
06/2016
5.0
computer repair
  + -1 more
Wonderful! The young man kept trying options to solve the problem until he found one that worked!
Description of Work: Helped me by pass faulty charging part on nexus tablet! 4 other computer services could not help!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21

Hal H.
03/2016
5.0
computer repair
  + -1 more
Called store to get quote and brought computer for repair. Vela was great to work with, answered all my questions. Great experience.
Description of Work: Replace hard drive Clone hard drive to same computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from PC Paramedix
Thanks [Member Name Removed]! You are a great customer.

Douglas B.
02/2016
5.0
computer repair
  + -1 more
Pleasant greeting. Quick and efficient work.
Description of Work: Scanned and emailed documents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

William R.
11/2015
5.0
computer repair
  + -1 more
showed me with a list what they found and walked me through the steps I needed to follow to get the most from my laptop. Previously it took ~3 minutes to boot up, now less than 30 seconds. I recommend them with no qualms at all - like have a new laptop again.
Description of Work: Remove viruses my virus programs couldn't find, greatly speeded up the machine and got Outlook working properly after files had been corrupted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jerry P.
11/2015
5.0
computer repair
  + -1 more
Repair took 3 weeks, but it was they first searched for used parts to save me money, and then ordered new parts. They previously saved lost files for me from a crashed disk, and i was very satisfied.
Description of Work: Replaced top cover and hinge parts to broken laptop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$145

jerry F.
09/2015
5.0
computer repair, computer sales
  + 0 more
Carried my computer to them. They started work immediately. Completed work the next day. Price was fair and follow up was terrific.
Description of Work: Check my computer and verified a lightning strike had destroyed it. They gave my hard drive and data and installed all on a new machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ginger E.
05/2015
5.0
computer repair
  + -1 more
I talked with the tech on the phone, he told me to bring the computer in.. I took the computer in and called the next day to see if it was ready.. The tech told me it would probably be the next day before it was ready because he was running some scans on it.. I told him it was my business computer and he said he would try to have it ready that day.. I called me several hrs before the end of the day and told me it was ready.. I really appreciate them going the extra mile so that I could have my computer back asap..
Description of Work: Complete cleaning of my computer and fixed the operating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ed S.
04/2015
5.0
computer repair
  + -1 more
Got an amazing Phantom Extreme Gaming tower! They really outdid themselves in building this awesome and extremely fast machine at a great price. On top of it all the staff is friendly and cool!
Description of Work: Purchased a new custom Gaming Computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$998

Patsy S.
04/2015
5.0
computer repair
  + -1 more
I was informed it would be completed and available for pickup by the 23rd and they called me on the 22nd to come and get it. The price was very reasonable and was exactly as quoted. They returned my laptop with the screen cleaned and in better shape than I left it. They are a pleasure to deal with.
Description of Work: Replace the keyboard on a laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Lynn H.
01/2015
5.0
computer repair
  + -1 more
Villa Pierre, the service tech, was very nice, polite and knowledgeable. Gave me excellent service and the price was quite fair.
Description of Work: Checked out my computer. Found bad memory card. Replaced memory card very promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73.66

Ed S.
10/2014
5.0
computer repair
  + -1 more
Technicians were very polite, professional and knowledgeable. They did not rush! They thoroughly explained and trained all the staff on new equipment and procedures. When we had a small glitch after the job was completed they responded very quickly.
Description of Work: Set up data server. We needed a new server for our medical office to meet with HIPPA requirements. PC Paramedix provided all equipment from cat 6 cabling and firewall routers to server and software installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$412

Max H.
10/2014
5.0
computer repair
  + -1 more
Fixed with time frame given me. Price was fair for the work done. Computer now works fine. Staff was helpful with all questions. Will take a laptop to them for their deep cleaning service.
Description of Work: Replaced power supply

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92.63

Amy M.
09/2014
5.0
computer repair
  + -1 more
Ed was very helpful and knowledgeable. He sold me a very good reasonably priced computer. He walked me through the whole process and completed the work very quickly!
Description of Work: Purchased a used computer tower. Ed transferred all important information from my old computer to the new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Scott M.
09/2014
5.0
computer repair
  + -1 more
Came same day and stayed on job until it was completed to our satisfaction.
Description of Work: Antivirus program or computer trovle shoot speed up system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380
    • 1(current)
    • 2

Contact information

7 North Main St., Granite Falls, NC 28630

www.pc-paramedix.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training,
Electronic Gadget Repair

FAQ

PC Paramedix is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: Closed

PC Paramedix accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PC Paramedix does not offer free project estimates.
Yes, PC Paramedix offers eco-friendly accreditations.
No, PC Paramedix does not offer a senior discount.
Yes, PC Paramedix offers emergency services.
Yes, PC Paramedix offers warranties.
PC Paramedix offers the following services: All Technology related services from Data to Security Solutions. We are also resellers for many major hardware brands such as Dell, HP IBM, and Cisco. We provide consulting services and Return on Investment (ROI) analysis. We also have a hardware support, diagnostic and service center.
All Services Available!

Contact information

7 North Main St., Granite Falls, NC 28630

www.pc-paramedix.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed