House Cleaning, Window Cleaning, Floor Cleaning and Waxing
About us
Preferred Cleaning Service we work hard to make your life easier, you simply tell us how we can help. We offer professional, detailed cleaning services for your home, apartment or condo. Select us for your one time or recurring cleaning needs. You tell us your needs and we will create just the right kind of cleaning services suitable for you. There are no contracts to sign and we always call the day before your scheduled cleaning to confirm .
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Preferred Cleaning Service we work hard to make your life easier, you simply tell us how we can help. We offer professional, detailed cleaning services for your home, apartment or condo. Select us for your one time or recurring cleaning needs. You tell us your needs and we will create just the right kind of cleaning services suitable for you. There are no contracts to sign and we always call the day before your scheduled cleaning to confirm.
They were on time and called just before they came, also, they were pleasant. Cleaning was marginal.
Description of Work: General cleaning.
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Preferred Cleaning Service
Here we go once again .Angie's list will not fix the grade that customer did not give.We at preferred cleaning work so hard to keep a A+ grading.But the customers try to get angies list to fix the mistake on the gradesktop once again it's like pulling eye teeth.So glad to have a another happy customer. I am so about to change my advertising to another company .This is 3 times now angieslist has given my company a grade that my customers said were wrong .When I talk to customers we both rank to angieslist all they would say was it's fixed. Clearly it's not or I would have a A+ grading with this customer.
Megan J.
04/2016
5.0
floor cleaning, house cleaning
 + 0 more
This is Angie Payseur, Megan's mom- I was present when Billie's crew came in and did their cleaning. Billie is very professional and prompt in her contact. She and her crew are hard working and very friendly. They did a fantastic job of cleaning the house from ceiling to floors. The house was spotless. I highly recommend them.
Description of Work: Complete Cleaning of first floor and Deep cleaning of upstairs bathroom recently. Previously did a deep clean of the entire downstairs of the house. We have contracted for bi-weekly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Preferred Cleaning Service
Thank you !!For the sweet words.I look forward to working with you and your family.Always makes my heart smile to have another very happy customer.
Richard R.
02/2016
4.0
house cleaning
 + -1 more
I used Preferred Cleaning Service. They were here about a month ago. I think it was $100. She did a good job. I would tell others that we would recommend her. We are using her on a two week basis.
Description of Work: They did house cleaning services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Preferred Cleaning Service
Thank you both for taking the time to give us a review.I am so sorry that Angie's list has messed up on the grades you gave us,I thank you for trying to clear up the B grades on angie's list that you did not give me. As I stated before this is not the first time they have gave me the wrong grades.What really counts is I know I have another very happy customer.
Patricia N.
04/2015
5.0
house cleaning
 + -1 more
Billie's team does an excellent job of providing a cleaning service that is reliable and does a great job. I've been using her services for the last several months and my baseboards are finally clean! They have been trustworthy and reliable and I'd recommend them to anyone else in the area!
Description of Work: 2 week cleaning services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Katrina S.
04/2015
5.0
house cleaning
 + -1 more
I travel a lot and have some health issues that make cleaning my own home difficult. The ladies come in and dust, mop, scrub, and wipe down and leave a sparking clean, sweet smelling home behind. If there is ever a problem, like extreme weather, Billie calls ahead and works with you to make any needed changes to the schedule. If I have any questions or concerns, Billie takes care of them. Just leave a message and Billie will call you back in the next day or two. No drama, no unpleasant surprises. These ladies do a fabulous job.
Description of Work: Cleans 2200 sq foot home every other week
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Carol E.
10/2014
5.0
house cleaning
 + -1 more
It went great. Billie and her team showed up on time and I was very comfortable when she left that my company would walk into a clean house.
Description of Work: I had out of town company coming and so NEEDED her assistance. She dusted, mopped and help organize my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Margaret G.
10/2014
5.0
house cleaning
 + -1 more
They do a great job. They are always on time, or let you know if they are going to be running late. They get right to work and work the whole time they are here. The house always looks and smells so nice when they are done.
Description of Work: Billie and her team have been cleaning my home for about 2 months now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Ken M.
09/2014
5.0
house cleaning, window cleaning, floor cleaning
 + 1 more
This was our first time having Billie and her crew cleaning our townhouse. They were here 10 min. early and started to work immediately. They cleaned the windows and dusted the blinds, hand washed the base boards (which had not been cleaned in 4 years), wiped off the kitchen counters, cleaned the microwave, and wiped down all of our stainless steel appliances. After they had cleaned the hardwood floors, vacuumed the carpet and finished the bathroom our home was looking and smelling great. Billie even washed the few dishes on the counter! We are very pleased with her work and are anticipating the next visit.
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tracy C.
08/2014
5.0
house cleaning
 + -1 more
I was thoroughly impressed with Billie and her team! They pulled furniture from the walls, cleaned every blind -- ultimately, they cleaned every corner of my house. They even restored a porcelain sink to its original beauty, and my hardwood floors haven't looked this good in years. They'll be returning every other week, thank goodness!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Wanda B.
08/2014
5.0
house cleaning
 + -1 more
Billie and her team came and did a thorough cleaning. I have a ton of blinds and woodwork and hardwood floors, now everything sparkles like new. They did a fabulous job and I highly recommend them. Planning to use them every two weeks now. My sister and Mom came to see me today and were amazed. My sister said she will be giving Billie a call. Billie and her entire team are so friendly and professional. They get an A+++ from me!!!! Thanks, Billie.
Description of Work: Deep cleaned, including dusting all woodwork, blinds, vaccuming, moping, windows, just everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Preferred Cleaning Service
Thanks for your sweet words.It warms my heart to see one of my family customers smile and when we leave they are happy.Thank you for joining my family .
Nancy M.
08/2014
5.0
house cleaning
 + -1 more
My hardware floors have never looked better. This team WORKS. My house was party ready (which is why I called them). Now I have signed up for every 2 weeks cleaning. I am very satisfied with the results and my house smelled SO good. Billie runs a great company and knows how to get the job done. If you need help, call Preferred Cleaning.......
Description of Work: Cleaned 7 rooms, including 2 baths, a foyer, hallway and carpeted stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$135
charles B.
07/2014
5.0
house cleaning
 + -1 more
I started with Preferred Cleaning Services by requesting a deep cleaning for my house. Billie and her girls did a wonderful job. So good, in fact, that I decided it was money well spent to have them come every other week to help me keep the house looking good. I so enjoy coming home to a clean house. It has really taken some stress away - allowing me the free time to take care of my husband, grandkids, mother and all our pets. Thank you Billie!!!!! for giving me some time back.
Description of Work: basic bi weekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Christine K.
07/2014
5.0
house cleaning
 + -1 more
It went wonderfully. Billie is so very nice and so was Morgan and Ashley. I was kind of worried because I am at home, and I have health problems, and I was afraid I would be judged unkindly, and so my husband and I called Preferred Cleaning Service. Those sweet angel girls were so sweet and good to me and did a fantastic job on my very dusty house. I am so happy we called Billie and we are looking forward to working with them for a long time. They really do a good job, they ask if there is anything special that needs to be done, and if there is to just let them know. They clean everything just as they promise, and they do it with kindness and a good heart. It's very hard to let someone else do the things that I used to be so capable of doing, but when your health puts a stop to regular everyday things like cleaning your home you have to ask for help. I could not have asked for better people to help us out. The last thing she says on the way out, is if there are any problems just give her a call, or text and she will fix them. They not only did a great job cleaning our home but they made my day a lot better, and my life a lot easier. I would recommend these very professional hard working women to anyone and everyone I know. Thanks so very much to all of you girls. Can't wait until next time.
Description of Work: She and her very sweet staff came and cleaned my home for our family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Preferred Cleaning Service
Thank you for letting us into your home.I am so excited to work for great people like you and your husband.You guys make my job easy by being so down to earth.It warms my heart to see my customers smile.See you in two weeks .Thank you again for letting us become part of your family.
Carolyn M.
06/2014
5.0
house cleaning
 + -1 more
All work is thoroughly done and the house looks great. Billie frequently checks to be sure that I am pleased with her service.
Description of Work: Cleaned my townhouse. Billie and her team always do a good job. They are punctual and begin work right away. They have shown themselves to be thorough and honest. I will continue to use their services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Preferred Cleaning Service
Thank you for the sweet comments,Thanks for being a part of our family.
Javid M.
05/2014
5.0
house cleaning
 + -1 more
They arrived on time and were meticulous with their cleaning. I would use their services again. Since this was a move out service, they took care to clean every blade in the blinds. I was very impressed.
Description of Work: Move out service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mark N.
05/2014
5.0
house cleaning
 + -1 more
Billie and her crew did an outstanding job of deep cleaning our home. They arrived on time and performed very efficiently. We are so impressed we are having them return on a regular basis to continue their services. Thank you Billie and Co. !
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Sharon B.
05/2014
5.0
house cleaning
 + -1 more
Great! Extremely happy! Very customer oriented. Important to them to do a good job. They wanted to make sure I was happy. They spent 5 hours cleaning my house. 4 people for 5 hours. Great job!! High customer satisfaction.
Description of Work: Deep cleaning of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Preferred Cleaning Service
THANK YOU AND YOUR FAMILY FOR LETTING ME INTO YOUR HOME AS PART OF YOUR FAMILY,THANKS FOR JOINING OUR TEAM,
WALT H.
05/2014
5.0
house cleaning
 + -1 more
My wife and I are very happy with Billie's service and would recommend her to anyone.She and her crew did an excellent job. She is committed to excellence, wants to make her customer happy with her service, does a finish-up walk-through with the customer, and makes right anything missed, which is rare. The house sparkles, a real pleasure to be in.
Description of Work: Billie and her crew of three great cleaners cleaned our two-bedroom town home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Preferred Cleaning Service
THANK YOU GUYS FOR LETTING US IN YOUR HOME IT IS JOY TO WORK FOR YOU,LOOK FORWARD TO SEEING YOUR SWEET SMILES EVERY MONTH, :)
L W.
05/2014
3.0
house cleaning
 + -1 more
First two sessions went OK, Then I found out the owner of the cleaning service wanted to use her own cleaning solutions (instead of my non-toxic organic ones) and was bringing helpers with her whom I had not previously met or interviewed. When I asked if I could get to know the helpers before they started to be in my home, she said No, it was her company and it was up to her to decide who did or did not help her and who could be in my home, and what cleaning solutions to use. When I disagreed with that approach -- pointing out that it was my home and the final decision rested with me -- she said she was ready to leave because she was unhappy I was questioning her. I said I was sorry she felt that I was questioning her judgment but that I always like to know who is in my home. Ultimately, we mutually agreed that it would be best if we both moved on. She left without cleaning the house the third time. In the previous two sessions, she and her daughter had done a fairly OK job, but they needed a lot of guidance. Both times her daughter was very distracted by her cell phone and was on it quite a bit. Also, they didn't use any cleansers on the hardwooqd floors or on the bathroom linoleum, saying that just water worked fine! The floors were sticky after they left the first time, and I had to guide them the second time, basically the whole time they were in the house.
Description of Work: Cleaned a 2BR/2BA 1500 sf house -- floors, dusting, bathrooms.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$100
Response from Preferred Cleaning Service
Dear (Member name removed),To start with you said you were very happy with everything that we did in your home,We used every cleaner you offered however i did ask for you to buy some tilex for you bathrooms.Other than that you were ok with every thing.I have owned my company for 23 years now and u always ask you to do a walk around to make sure things were done the way you wanted them and you did and you said you were very happy everytime.As far as my help goes your husband was find with them in fact he done a walk around as well when you were out of town and was thrill with the services.As far as your bathroom you had wet cat litter in bed on floors under rugs were your 50 cats pee and i myself took a scruber to the floor before u could mop.As far as your other floors all of your cats had peed on them everywhere and we used what you ask us to everytime i told you up front your floor cleaner was not cutting all the cat pee and you said "oh its ok i understand".For you to give me a bad review becauuse you wanted my help you said set out a session so you couuld interview them was un called for this is a cleaning service we do not have sessions we are there to do a job and ask any of my customers and they will tell you just how happy they have been thats why i have a waiting list,i always told you who was with me and your husband seem to like us very well,!!!!!!! Thanks for the business you gave me but some people you just cant not please and you are one of them..
Ron S.
04/2014
5.0
house cleaning
 + -1 more
Billie and her great crew clean every other week. They always do a great job and it takes a load off our busy schedule. Billie has a great attention to detail and it shows every time she finishes.
Description of Work: - Whole house cleaning - Every other week - 2 Story home with 3 bedrooms, 2 1/2 baths, large den - Even cleans the teenager's room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Preferred Cleaning Service
Thank you and for letting me in your home .Its a joy working for both you and to.
Susan M.
04/2014
5.0
house cleaning
 + -1 more
Billie contacted me within a couple of hours of my leaving the message on Angie's list---we arranged a time for her to come out and give me an estimate and she was actually early to that meeting which is refreshing--- Billie and her crew came out a couple of weeks later and honestly the rooms they deep cleaned have not looked that good and smelled that good in years---I have a cleaning person but now that I see what Billie and her folks can do I have fired my cleaning person and begged Billie to clean for me---I have pets in the house and Billie and her team made everything sparkle ---also the extra touches around re-arranging things for added convenience and re-decorating ideas were a plus and so welcome--- Billie and her team clean the old fashioned way and there is no surface cleaning to these folks--they are the real deal---I can unequivocally recommend them to all--- Thank You Billie! And thank you Angie for helping me find Billie----Susan M
Description of Work: Deep Cleaning on 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Preferred Cleaning Service
Thank you [member name removed] for the sweet comment,Thank you for letting me be a part of your life.See you soon.
sandra F.
03/2014
5.0
house cleaning
 + -1 more
Work was done with professionalism and most of all care and concern for me and my family. It is my first experience with assistance with cleaning. I am estatic with the results.
Description of Work: Performed a deep clean of my home - wonderful and quality work. I anticipate continuing with maintenance service with Billie and her team.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Preferred Cleaning Service
THANK YOU SO MUCH FOR JOINING PTREFERRED CLEANING SERVICE.
Margaret P.
03/2014
5.0
house cleaning
 + -1 more
Billie returned my call promptly and scheduled an appointment for an estimate. She and her team did a fantastic job in every room. Furniture was pulled out for cleaning behind it; everything was dusted, swept, mopped. The bathrooms sparkled; and throughout the entire house the baseboards, window sills and mini-blinds were wiped down. Friendly, very efficient, and affordable. So glad I called her!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Matthew C.
01/2014
5.0
house cleaning
 + -1 more
We could not have been impressed and satisfied with the job done by Preferred cleaning services. They were prompt, very professional and the home looked absolutely incredible when they were done. I could not recommend them higher.
Description of Work: Cleaned home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Preferred Cleaning Service
Thank you both for coming on board with my cleaning service.Does the heart good when you have happy customers.See you guys every other week.
Jane M.
12/2013
5.0
house cleaning
 + -1 more
Very professional and detail oriented crew of ladies who cleaned my house from top to bottom in an impressive amount of time. I look forward to their next visit, and would definitely recommend Preferred Cleaning Service to my closest friends and family. |Thanks again Billie!
Description of Work: Cleaned whole house top to bottom!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing
FAQ
Preferred Cleaning Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Preferred Cleaning Service accepts the following forms of payment: Check
Yes, Preferred Cleaning Service offers free project estimates.
Yes, Preferred Cleaning Service offers eco-friendly accreditations.
No, Preferred Cleaning Service does not offer a senior discount.
Yes, Preferred Cleaning Service offers emergency services.
Yes, Preferred Cleaning Service offers warranties.
Preferred Cleaning Service offers the following services: Preferred Cleaning Service we work hard to make your life easier, you simply tell us how we can help. We offer professional, detailed cleaning services for your home, apartment or condo. Select us for your one time or recurring cleaning needs. You tell us your needs and we will create just the right kind of cleaning services suitable for you. There are no contracts to sign and we always call the day before your scheduled cleaning to confirm.