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United Floor

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Excavating,

About us

All flooring installations and sales. Small local company with 20 yrs experience. Credit cards accepted. Class C contractor licensed. Insured.

Business highlights

15 years of trusted experience

Services we offer

All flooring installations offered

Services we don't offer

Hardwood refinishing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Scott L.
10/2014
5.0
hardwood floor
  + -1 more
It went very well. They were on time,courteous, very respectful and did an awesome job. I would recommend them to anyone!
Description of Work: Installed new hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

nancy F.
07/2013
1.0
hardwood floor
  + -1 more
They came back once because I called them. they had nail holes all over my house where they installed the wood. They tried to patch them, but they shouldn't have been patched. They should have been replaced by other wood. I've now called 3-4 times because nails are coming up. Finally his wife emailed me, she didn't know he hadn't returned the calls. He came out and told me that he had to contact Bruce Flooring before he could do anything. I can't get them to come back and do any more work. He says it's not his problem because that's what Bruce Flooring told him. I even have a box of flooring that I offered him to use for free. I now have a floor with nail holes, nails coming out and it's even cracking when I walk on it.
Description of Work: They did hardwood flooring in the house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,800

Response from United Floor
We would love to resolve installation issues with this job. There are filled nail holes where the product was face nailed by the wall, which is an acceptable installation method. There was no issue with this until close to a year after installation?? This wood was I assume purchased by the builder, they told us that the wood had been in the house with central air on for 3+ days. We did test the wood for moisture when installing as well as properly nailed to manufacturers specs. Popping and cracking can be humidity related. This is also a new modular home which is subject to settling at the joint. We were not given time to resolve the issue, and treated extremely unfairly when in the customers home for the first time long after initial installation.

    Contact information

    PO Box 35, Gates, NC 27937


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Excavating,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    United Floor is currently rated 3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    United Floor accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, United Floor offers free project estimates.
    No, United Floor does not offer eco-friendly accreditations.
    No, United Floor does not offer a senior discount.
    No, United Floor does not offer emergency services.
    Yes, United Floor offers warranties.
    United Floor offers the following services: All flooring installations offered
    Hardwood refinishing

    Contact information

    PO Box 35, Gates, NC 27937


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM