Last December, I was sent a mailer to "update my records" with the company. I was supposed to sign it if all my information was correct. I was about to sign it when I noticed the small print at the bottom. It stated that if I signed the form, I would become obligated with a two year contract with automatic renewals. I would end up with fines if I broke their contract. I have no problem with signing a contract. They did not have to be sneaky by not telling me. I called them up and told them that I wanted to discontinue my service with them if I had to sign a contract that way. They told me then that I did not have to sign it if I did not want to and they would still pick up my garbage. I have been dealing with this company for years. I have no other complaints, but there is no need to sign a contract. I will continue to use this service in the future as they do good work, but it was just not professional at all.
Description of Work: I have no contract with this company but they have been hired as my regular garbage collector.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
punctuality
5.0
Yes, I recommend this pro
$70
LOUIS D.
12/1998
5.0
garbage collection
+ -1 more
THEY PROVIDE A LARGE CAN AND COLLECT TRASH ONCE A WEEK. WE ARE VERY PLEASED WITH THE SERVICE. THEY ARE COMPLETLEY RELIABLE AND ARE NEAT
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Service Categories
Garbage Collection
FAQ
WASTE MANAGEMENT is currently rated 4.5 overall out of 5.
No, WASTE MANAGEMENT does not offer free project estimates.
No, WASTE MANAGEMENT does not offer eco-friendly accreditations.
No, WASTE MANAGEMENT does not offer a senior discount.
No, WASTE MANAGEMENT does not offer emergency services.
No, WASTE MANAGEMENT does not offer warranties.
WASTE MANAGEMENT offers the following services: GENERAL TRASH AND RECYCLABLES PICK UP FOR SELCTED AREAS. VARIETY OF CONTAINERS. RENTAL OF DUMPSTERS. DO LIMITED RESIDENTIAL. DO "SLUDGE" PICK-UP.