Superior Plumbing & Drains, LLC

well, sewer cleaning company, water softener installer,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

5 years of trusted experience
Veteran Owned & Operated


Accepted payment methods

CreditCard

Reviews

4.630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 1-25 of 30 reviews

Jarrid C.
01/2025
5.0
Very thorough and have great communication once you are working with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara N.
07/2024
5.0
Holden and Josh did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joe h.
05/2024
5.0
cost was very high for simple job of faucet replace and install

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dorothy N.
03/2024
4.0
The drains are working.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Marcus D.
02/2024
5.0
Very polite, very helpful, and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noni M.
12/2023
4.5
They got the job done and were really great. Expensive though, in my opinion

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jose G.
11/2023
5.0
From making the appointment to the toilet tank replacement everything was excellent. Highly recommend this company and the technician, Ted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$214

Melissa H.
11/2023
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katie V.
10/2023
4.5
Fast turnaround and quick service

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Justin S.
09/2023
5.0
Good service. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jon L.
08/2023
5.0
Jonathan and Holden are great.. quick and efficient with a though explanation of the problem and what was needed to correct it

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark C.
08/2023
5.0
Aaron replaced my old garbage disposal with a new one I provided. He was very professional and performed it quickly. I would recommend this compamy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$349

Tricia K.
07/2023
5.0
Ted and Tristin were amazing. They were very friendly and professional. I needed my natural gas grill connected to the gas line. They were very informative and took the time to show and explain everything they were doing from start to finish. They also answered all of the questions that I had. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cari S.
07/2023
5.0
Jason was extremely professional. He had the tools and parts on hand to identify and repair the damage. The company stayed in contact with me to let me know when he would be at my house, and were very helpful when I needed to reschedule last minute.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$280

Rob M.
06/2023
5.0
We had the technician come to the house, on time, professional, explained the issues and what the plan for fixing it would be. I would recommend this company for any plumbing issue, as they were terrific! Holden Gilbert was our technician, and he represented the company well, kind, and extremely professional,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alisha M.
04/2023
5.0
The service technician did a great job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$700

Neil O.
04/2023
4.0
Good and quick service. Pricey. Water pressure not what it needs to be but at least the banging noise when the water is running has disappeared

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Michael K.
02/2023
5.0
This contractor was transparent and professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,100

Amy S.
02/2023
5.0
Holden Gilbert was such a gentleman. Can you give 12 stars? My sister was trying to marry him off he was so nice. He was polite, timely, patient, competent, and clean cut. He cleaned up when done and took away his trash. Thank for a job well done. I will use you again

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patsy L.
07/2022
5.0
Excellent service & work! I rate them TOPS!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Katie E.
04/2022
2.0
Called twice to report issue and no one has called back at all. That is some way to "warranty " your work.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.5

$900

norris b.
03/2022
5.0
Very nice and quickly repaired what needed to be done. Would highly recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aron H.
01/2022
1.0
Don?t use them

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Julie B.
07/2021
5.0
Called them they had a technician here within the hour. Checked everything and fixed in an hour. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Sylvia F.
07/2021
4.0
Great I still haven't got it for repair yet but I'm planing on

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

116 West 3rd Avenue, Gastonia, NC 28052

http://superiorplumbinganddrains.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
116004
Trade License Locale
NC
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Superior Plumbing & Drains, LLC accepts the following forms of payment: CreditCard
No, Superior Plumbing & Drains, LLC does not offer free project estimates.
No, Superior Plumbing & Drains, LLC does not offer eco-friendly accreditations.
No, Superior Plumbing & Drains, LLC does not offer a senior discount.
No, Superior Plumbing & Drains, LLC does not offer emergency services.
No, Superior Plumbing & Drains, LLC does not offer warranties.

Contact information

116 West 3rd Avenue, Gastonia, NC 28052

http://superiorplumbinganddrains.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed