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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

45 years of trusted experience

Services we offer

Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.624 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
4%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.9
Showing 1-24 of 24 reviews

Silvia R.
02/2023
5.0
carpet cleaners
  + -1 more
The service was very good, the people was polite and they told me exactly how they were going to do it. I was very satisfied with the outcome.
Description of Work: I just needed my carpets clean.
Rating CategoryRating out of 5
Yes, I recommend this pro

John D.
02/2021
5.0
carpet cleaners
  + -1 more
The before and after photos were so amazing. Gastonia team was great. Manager up there was very kind when I called in for a great job they did. All around good people. Thanks
Description of Work: Cleaned my carpet in a rental

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

cynthia J.
09/2017
5.0
carpet cleaners
  + -1 more
I was pleased with them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nicholas O.
09/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Adam S.
06/2017
5.0
carpet cleaners
  + -1 more
They're excellent at carpet cleaning and the carpet dries quickly. There were two people that performed the service. We probably use them ever 9 months or so.
Description of Work: They steam cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Adam S.
06/2017
5.0
carpet cleaners
  + -1 more
They get the stains out. They're excellent at carpet cleaning. The carpet dried quickly. It's usually 2 people that come out. We use them about every nine months.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSEMARY L.
03/2017
5.0
carpet cleaners
  + -1 more
Thats a well known company. They have several locations in town. They did spot work, everything. I always have the cleaning spot removal, sanitizing and spot guarding. I am always very happy with it. They are always very good. Right on time. They are wonderful. I am just a very lucky person with the people I have had. I have had Stanley Steamer for years. They have had very even services. Not like who knows who your going to get. I don't get the same people but they are consistent with their service.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob G.
02/2017
5.0
carpet cleaners
  + -1 more
Carpets looked much better. Some stains came back, but we were advised that was possible.
Description of Work: Cleaned carpets in 3 bedrooms. Some bad stains from construction

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug ; Carlette B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donn R.
03/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M.Suzanne O.
12/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Two rooms, both 15X20. Had to have them return as there was a sticky residue on the carpet in the master bedroom. They did resolve the issue but service man seemed to question the fact that a second extraction was necessary...Second time I used Stanley. Should have known better as first time the edges of the carpet were not as clean as the rest of the carpet.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Christine M.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned Sofia,loves eat and two bedroom carpets. Did an excellent job

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert M.
05/2014
5.0
carpet cleaners
  + -1 more
Very well. Nocomplaints.
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeannine P.
08/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I can't complain about the work that was done. They did a good job overall and the price seemed to match to the quality of work. They came out in a timely manner as well.
Description of Work: They cleaned our sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

charles S.
08/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was very happy with how everything turned out with them. They are very responsive to my calls. They are always available whenever I call them. The crew is very careful and thorough in there cleaning. I would use this company in the future.
Description of Work: They cleaned all the carpeting upstairs and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
08/2011
5.0
carpet cleaners
  + -1 more
They were in and out on time and did a great job. I will use them again in the future.
Description of Work: I used Stanley Steemer to clean carpet on my stairway and my sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Edward H.
05/2011
5.0
carpet cleaners
  + -1 more
We had a water leak and they came out the next day and took care of it. I liked that they came right away and they were fine.
Description of Work: I used Stanley Steemer 2 or 3 weeks ago to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael H.
04/2011
5.0
carpet cleaners
  + -1 more
I just call them whenever I need them and they come. I don't dislike anything about them. They do a good job. They are here when they say. I am overall satisfied with them.
Description of Work: I used the services of Stanley Steemer for carpet cleaning. I last used them on Monday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
11/2010
5.0
carpet cleaners
  + -1 more
Good work, great pricing tool on website. Uniformed, professional, efficient. I understand they have a minimum, but $93 for a staircase is high. I would use them again, though.
Description of Work: 1 large staircase cleaned and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

William Steven B.
12/2009
5.0
carpet cleaners
  + -1 more
We chose them because we were able to make the reservation for the time online; that was really convenient for us. They did a very good job for us. We were very pleased with them. They were quick and judicious when it came to moving the furniture. They were very clear what they would move and the things that we had to move before their arrival. We liked that clarity. There were no surprises. We knew what to do ahead of time. When they arrived, everything was good for them. Their service cost us $375. Their price was average. We were most pleased with the quality of their service. We’d hire them again in the future.
Description of Work: Stanley Steemer International cleaned our carpets, two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Colleen V.
09/2009
5.0
carpet cleaners
  + -1 more
They did a good job of cleaning all the carpets in the house. They were professional, responsive and punctual.
Description of Work: We used Stanley Steemer for carpeting cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAY & SUE S.
07/2009
5.0
carpet cleaners
  + -1 more
Their employees were extremely professional, uniformed, and courteous.
Description of Work: They cleaned 7 rooms, a hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$604

ROSALYN & ROBERT A.
09/2008
1.0
carpet cleaners
  + -1 more
They didn't do a good job on my carpet. The stains did not come out.
Description of Work: They cleaned all of the carpet in my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$175

J V.
06/2007
1.0
carpet cleaners, upholstery cleaning
  + 0 more
In the master bedroom a rocking chair was placed on the wet carpet momentarily before being placed on blocks. Although it was obvious the carpet picked up stain from the base of the chair, the employee ignored the problem. We had to have a supervisor come back out and remove the stain. When applying the stain protectant to the furniture, they also sprayed it on the walls, windows, floor, fireplace, lamps, tables, paintings and did not clean any of it up. We spotted the wet surface on a table first then began frantically trying to clean up the mess before it ruined the furniture. After a call, the "cleaners" were sent out to help, but a month later we are still finding problems.
Description of Work: The company cleaned 4 rooms of carpet and applied a fabric stain protectant to (3) chairs and one sofa.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$357

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 4:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Flooring Sales and Installation,
    Dry Cleaning

    FAQ

    Stanley Steemer is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 7:30 AM - 4:00 AM

    Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Stanley Steemer offers free project estimates.
    Yes, Stanley Steemer offers eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    Yes, Stanley Steemer offers warranties.
    Stanley Steemer offers the following services: Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 4:00 AM