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Renew Restoration

Floor Cleaning and Waxing, Kitchen and Bath Remodeling, General Remodeling,

About us

Renew Restoration and Cleaning Service is North Carolina’s premiere authority on all things related to damage from water, fire, and other unexpected disasters. Our team of service professionals is available to handle your largest and most severe cleanup and restoration needs with quality, courteous service and the industry’s best guarantee. We are proud to offer the following roster of restoration options:

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

We are proud to offer the following roster of restoration options: Water Damage, Fire & Smoke Damage, Mold Remediation, Sewage Damage, Complete Home Remodeling, Additions, etc.

Services we don't offer

,

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.9
responsiveness
3.9
punctuality
3.9
Showing 1-4 of 4 reviews

Sheila O.
02/2019
1.0
The most unprofessional business I have ever dealt with. I tried scheduling an appointment for an estimate and my calls went unreturned. I was finally able to schedule for a week and a half after my initial contact - and Travis never showed up at my house.
Description of Work: mold remediation

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Renew Restoration
[Member Name Removed] I am sorry for the confusion. When you first called the lab results has not came back. I asked you to call us back when the labs I came back and you did reschedule the appointment and you canceled on us. You told me you was going to call back and reschedule with me .

09/2017
1.0
Travis was quick to come out and assess the problem and give us an estimate for mold remediation. He stated a drying team would be out the next morning to start the drying out process. The next day no one ever showed up. I placed at least 6 calls directly to Travis and never received a response. Needless to say we went with another company.
Description of Work: Had a leaky dishwasher that caused water damage to the kitchen and water damage and mold in the crawl space.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Renew Restoration
We have team on the job at 830 am to do the dry out . No one come to the door. My team leader Rick was at your home for 1 hr . I am sorry for this .

Lou B.
07/2016
5.0
remodeling, home remodeling, floor cleaning
  + 1 more
They did a very good job. They're very responsible and ethical about his work. They get it done and do a good job. Eric is very detailed, and puts a lot of thought into what he does. He's very punctual and considerate of his customers.
Description of Work: Eric and his team performed water damage restoration and remediation services. It was a lot of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

BRIAN W.
09/2015
5.0
unknown
Description of Work: They took care of water damage. It went well.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    1209 Todd Ct, GASTONIA, NC 28054

    www.floodsolutionsnc.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Floor Cleaning and Waxing,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Biohazard Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Siding,
    Roofing,
    Drywall,
    Carpet Cleaning

    FAQ

    Renew Restoration is currently rated 4.3 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Renew Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Renew Restoration offers free project estimates.
    No, Renew Restoration does not offer eco-friendly accreditations.
    No, Renew Restoration does not offer a senior discount.
    Yes, Renew Restoration offers emergency services.
    No, Renew Restoration does not offer warranties.
    Renew Restoration offers the following services: We are proud to offer the following roster of restoration options: Water Damage, Fire & Smoke Damage, Mold Remediation, Sewage Damage, Complete Home Remodeling, Additions, etc.
    ,

    Contact information

    1209 Todd Ct, GASTONIA, NC 28054

    www.floodsolutionsnc.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM