GSM Services

Heating and Air Conditioning, Insulation, Energy Efficiency Auditing,

About us

We are a licensed and insured HVAC and home services contractor, delivering fast, affordable, and top-quality work backed by a 100% satisfaction guarantee. With over 97 years in business, we’ve earned a reputation for exceptional customer service, reliability, and trust. As your one-stop solution for home comfort, we specialize in improving comfort, energy efficiency, air quality, and the overall health of your home’s environment. Heating & Cooling Repairs • HVAC Install & Replacements • Insulation • Air Duct Cleaning • Dryer Vent Cleaning • Home Energy Audits • Crawl Space Encapsulations • Attic & Crawl Space Improvement Services • Standby Generators • Air Quality & Home Mold Solutions • Dehumidifiers • Ductwork Repair & Replacement • FREE HVAC Service Calls with Repair • FREE Online Quote on New Heating & Cooling Systems • FREE Insulation Evaluations • FREE Crawl Space Evaluations • FREE Home Energy Audits CURRENT SPECIALS: • 0% for 18 Months on Select New Heating & Cooling Systems *With financing approval. • $100 off Home Insulation* • $30 OFF Furnace Tune Up, & Safety Check (Reg $128)* • FREE HVAC Service Call with Repair* • $39 per Vent Duct Cleaning & Disinfectant Spray Treatment Deal* • FREE Home Energy Audit (normally $249) *Not valid during real estate transactions. • $250 Off Crawl Space Mold Services* • $500 Off Home Standby Generators* • $300 Off Crawl Space Dehumidifier Systems* *All Specials Expire 12/31/2024 *Not valid with any other offers.

Business highlights

97 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air Conditioning Installation & Repairs • Furnace Installation & Repairs • HVAC Replacement • Insulation Services • Air Duct Cleaning • Dryer Vent Cleaning • FREE Home Energy Audits • Crawl Space Encapsulations • Crawl Space Repair • Home Generator Installations • Air Quality Solutions • Humidifiers • Dehumidifiers • Duct Replacement • Duct Repair • FREE HVAC Service Calls with Repair • FREE Online Quotes on Air Duct Cleaning • FREE Online Quotes on New Heating & Cooling Systems • FREE Insulation Inspections • FREE Crawl Space Inspections • FREE Home Energy Audits

Services we don't offer

appliance repairs (refrigerators, dish washers, washer/dryers, etc.)

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Venmo
Zelle


Photos of past projects

Reviews

4.8100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 76-100 of 100 reviews

D F.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great job professional employees
Description of Work: Service Contract 2x a yr

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shann H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding service
Description of Work: Replaced parts in unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GSM Services
Thank you for leaving a review.

Mac C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, prompt and professional
Description of Work: Generator hook up, yearly maintenance on heat and air

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GSM Services
Thank you for your business and taking the time to leave us a review!

Lee Anne R.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
GREAT Job, very professional
Description of Work: Replace HVAC on 1950's lake cabin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from GSM Services
Thank you for your business!

Robert C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They performed maintenance check.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary T.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles V.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GSM Services
Mr. [Member Name Removed], Thank you for your feedback. We are glad you had a good experience. GSM Services

Betsy S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

john P.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Seasonal maintenance on our heating/air cond

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
12/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Replaced heat pump with new hybrid system, removed and replaced underfloor insulation, covered crawl space with poly, and foam insulated duck work. | |The old system was 19 years old. For the first time we are getting warm air from the air ducts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Julie T.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did heating and A/C service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sondra H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have used them for air conditioning, sealing duct work under the house, and they saved us money on the doctor energy saver. We have seen a difference in the bills. We have used them for 10-12 years.
Rating CategoryRating out of 5
Yes, I recommend this pro

paulette G.
09/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: GSM came in I explained my insulation and duct sealing problems. I received a proposal in 2 days by e-mail. GSM installed Industrial strength foam between 2x4 wood gaps in my attic. GSM also put industrial strength foam boards to cover up spacing between my condo attic walls an my neighbors. This procedure has help cut down dust in my duct system and decreased my A/C cost. My condo has less air drafts. GSM also spray foam inside my HVAC Cabinet Room This crated a seal between my fire wall and the HVAC equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Evelyn B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced my AC unit with a 3 ton Trane, replaced my thermostat and built a real wooden cabinet around my new unit. Cleaned up and took away the old unit. |I was and still is very happy with the purchase and experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

John T.
03/2015
4.0
insulation
  + -1 more
Pleased with them.
Description of Work: Insulated home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

maggie M.
02/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Discovered the air conditioning problem after two others could not. Fixed it promptly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc D.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: GSM bid on an attic insulation job, which also involved foam sealing any other cracks and leaks, removing our old attic fan, and installing pull-down stairs to the attic. They were very friendly, very thorough in their proposal, and courteous in their follow-through. We went with Austin Company because their prices were simply more affordable. And we were not disappointed with the Austin Company experience. We recommend them highly as well.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
11/2014
5.0
dryer vent cleaning, heating & air conditioning/hvac
  + 0 more
wonderfully
Description of Work: heat and ac service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed new air & heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Max G.
09/2014
5.0
heating & air conditioning/hvac, insulation
  + 0 more
.
Description of Work: My attic needed the insulation replaced. What was there had to be removed so electrical wiring could be replaced. The old insulation was spun glass and covered with 65 years of dust and bird/bat droppings. Three men came out on a very hot day in August and cleaned the attic, rolling the insulation and stuffing it in garbage bags, then vacuuming the ceiling deck. I was then able to get the electrical completed. They came back a week later and foam sprayed all the cracks where air could penetrate from below then blew in 18 inches of cellulose insulation. They did a great job, cleaned the mess and stayed with it until comlpleted. I will definitely call GSM when I have the walls filled with insulation next year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,330

Jody M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My air conditioner broke on July 4th! I had called another company I found on Angies List, and they actually talked me OUT of getting their service because the cost would be so high on a holiday. Then I called GSM, and they were able to come out same day and fix the problem. I was very satisfied with their professionalism, cost and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam R.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
Very professional. Prompt
Description of Work: Serviced AC unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Betsy P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were really good.
Description of Work: They came out to check to check our AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from GSM Services
Thanks so much for the review. We greatly appreciate the opportunity to serve you.

Susan R.
07/2012
2.0
heating & air conditioning/hvac
  + -1 more
Not well overall.
Description of Work: The latest service was the last straw for me. We spent almost $10,000 with GSM over less than 6 months. We had 2 complete systems fabricated & installed. The first one took 3 weeks in the coldest weeks of the winter because the fabrication schedule was on emergency only due to the holidays. Our holidays were spent huddling close to the space heaters & fire place. Then in April we had to replace the other unit. It has never been satisfactory and no one can seem to detect a problem. I will not renew my service contract.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$9,000

Contact information

407 E Long Ave, GASTONIA, NC 28054

https://www.gsmsince1927.com/

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
11953 - NC: 3899 - SC: M2002

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation,
Energy Efficiency Auditing,
Metal Fabrication & Restoration,
Dryer Vent Cleaning,
Air Duct Cleaning,
Basement Waterproofing,
Roofing

FAQ

GSM Services is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

GSM Services accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
Yes, GSM Services offers free project estimates.
Yes, GSM Services offers eco-friendly accreditations.
No, GSM Services does not offer a senior discount.
Yes, GSM Services offers emergency services.
Yes, GSM Services offers warranties.
GSM Services offers the following services: Air Conditioning Installation & Repairs • Furnace Installation & Repairs • HVAC Replacement • Insulation Services • Air Duct Cleaning • Dryer Vent Cleaning • FREE Home Energy Audits • Crawl Space Encapsulations • Crawl Space Repair • Home Generator Installations • Air Quality Solutions • Humidifiers • Dehumidifiers • Duct Replacement • Duct Repair • FREE HVAC Service Calls with Repair • FREE Online Quotes on Air Duct Cleaning • FREE Online Quotes on New Heating & Cooling Systems • FREE Insulation Inspections • FREE Crawl Space Inspections • FREE Home Energy Audits
appliance repairs (refrigerators, dish washers, washer/dryers, etc.)

Contact information

407 E Long Ave, GASTONIA, NC 28054

https://www.gsmsince1927.com/

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM