Dryer Doctor

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We have the experience and dedication to get the job done right! Specializing in appliance repair services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!

Business highlights

5 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

Reviews

4.731 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.3

Filter reviews by category

Showing 1-25 of 31 reviews

Angela H.
11/2024
5.0
appliance repair
Β  + -1 more
Kenneth was professional and efficient.
Description of Work: dishwasher drain hose and garbage disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$540

Sandra M.
05/2024
1.0
appliance repair
Β  + -1 more
Kenneth came on 3/27 said it needed a new water valve, cost of valve $95, gave him a check for $140 which is half on $280 charged He came back o 3/28 and installed the valve, paid him another $140. We went on vacation on 3/29 and did not return until 4/8. Was supposed to fix leak in back of fridge and ice maker which was not working. We came back from vacation and still no ice. I have tried to contact him through text and voice mail, he has not responded. I am giving a very bad review and caution anyone to use dryer doctor , since I am out the money and no ice and no response. Sandra Montgomery
Description of Work: Water leaking from back of whirlpool fridge and ice maker not working

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$280

Collette N.
04/2024
5.0
appliance repair
Β  + -1 more
Professional, prompt, cordial. Quick diagnosis, showed me how to fix the problem next time, left here as a neighbor and friend.
Description of Work: washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra M.
04/2024
1.0
small appliance repair
Β  + -1 more
I went through Anji for a refridgerator repair for back leaking water and ice maker did not working.Kenneth was tye fir one to call me, so I went with him. He came out and said it needed a new valve in the back, paid him $140.00 that day which was March 27th. he came back the next day,28th and replaced the valve, paid him another $140.00 Leak fixed,also it had a pinhole in the water line,We went out of town the next day, March 29th and returned on April 8th. Still no ice. I have called him and texted him 5 times at number704-923-9356 and he will not call or text me back. I am giving the worst rating I can and will not use the service again Sandy Montgomery
Description of Work: Replace valve

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$280

Jimmy O.
04/2024
5.0
appliance repair
Β  + -1 more
Went very well and he's checking back to see if all is well.
Description of Work: dishwasher diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Terry C.
04/2024
4.0
appliance repair
Β  + -1 more
Dryer was fixed. Trey was professional. Trey needs to source parts locally if possible instead of having to drive 25 minutes to get them or keep a supply in the work truck. Price was probably reasonable counting the service call. It’s been years since I had to do that so I really don’t have a clue what is a normal charge today. Very pleasant and outgoing.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Dryer Doctor
πŸ’œ

Harry N.
03/2024
5.0
appliance repair
Β  + -1 more
Repair was very professional,knowledgeable, honest and friendly. I definitely recommend this company.
Description of Work: ice maker installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

Christine R.
03/2024
4.0
appliance repair
Β  + -1 more
Kenneth walked me through the problem and showed me exactly what was wrong. He replaced all the components associated with the bad part the even though they weren't bad. Which I am grateful he did because I didn't want to have to replace those in a few months. Service was amazing however he was later than agreed upon time frame.
Description of Work: Dryer repair- heating element went out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Response from Dryer Doctor
XP πŸ’œ

Raymond B.
02/2024
5.0
appliance repair
Β  + -1 more
Came next day and quickly determined problem and fixed it
Description of Work: Noisy refrigerator motor & fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Dryer Doctor
πŸ’œ

Kheresa H.
02/2024
5.0
small appliance repair
Β  + -1 more
Excellent! Kenneth called immediately after our request was submitted. He came to our home within 6 hours of the conversation, diagnosed the problem, and left to purchase the part. 48 hours after first contact, our dishwasher has been repaired. Additionally, Kenneth is kind, professional, and someone we trust.
Description of Work: dishwasher circulation pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Dryer Doctor
πŸ’œ

Mirek K.
01/2024
5.0
appliance repair
Β  + -1 more
I needed some additional parts and the install went fine, no issues.
Description of Work: range installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

MIKE S.
01/2024
5.0
appliance repair
Β  + -1 more
Good communication, professional, provided quote and did a great job. Highly recommended!
Description of Work: dryer belt replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Masoy H.
01/2024
5.0
appliance repair
Β  + -1 more
Hello and thank you very much for the opportunity to leave a "5 Star" review about the great experience our family had using the "Dryer Doctor," Mr. Kenneth! Mr. Kenneth was extremely prompt in replying to our request to have someone come out and look at our dryer as well as extremely professional, courteous, and thorough in his explanation of the issue we were currently experiencing. We highly recommend Mr. Kenneth to anyone with a similar need and would use him again for any future issues if needed!
Description of Work: Dryer Diagnostic
Rating CategoryRating out of 5
Yes, I recommend this pro

aftab M.
11/2023
5.0
appliance repair
Β  + -1 more
Very great service. He was able to show up the same day, took the time to diagnose the issue, then was able to fix the issue. I would hire again for other appliance repairs as well.
Description of Work: Dryer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

Michael H.
11/2023
5.0
appliance repair
Β  + -1 more
Fixed the strange noise quickly and didn’t mind coming on a Sunday. Fair price with no up sales. Very nice, polite and professional. Definitely would hire again.
Description of Work: dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

casey V.
10/2023
5.0
appliance repair
Β  + -1 more
Professional, on time, quick, Kenneth knew exactly what he was doing. Would not hesitate to use him again.
Description of Work: dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

Adrienne B.
10/2023
5.0
appliance repair
Β  + -1 more
Awesome!!! I will definitely contact him for any other repairs I need!
Description of Work: washer repair

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

Lyndi D.
10/2023
5.0
appliance repair
Β  + -1 more
Kenneth came out immediately. Assessed the situation and provided the best possible response. Very efficient and helpful.
Description of Work: Checked oven for sensor and circuit board issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Grant J.
10/2023
5.0
appliance repair
Β  + -1 more
Amazing!! Kenneth called me immediately and professionally set up a quote, he then gave me extremely fair pricing. He ordered the parts and showed up on time the next day and had my Samsung dryer running like new!!! Total turnaround time from when I reached out to finished project was less than 48 hours!! Will definitely rehire and completely satisfied with his quality of work and professionalism.
Description of Work: samsung dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

Iris F.
09/2023
5.0
appliance repair
Β  + -1 more
Very professional, very nice and very knowledgeable. If I need help again I hope it's someone like Mr. Ken and will recommend your company to my friends
Description of Work: washer inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Dryer Doctor
πŸ’œ

Tia T.
09/2023
5.0
appliance repair
Β  + -1 more
He was flexible with my schedule and arrived on time. He was very professional and made a good first impression. I would recommend him to my neighbors, friends and colleagues.
Description of Work: consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle D.
09/2023
5.0
appliance repair
Β  + -1 more
He was awesome! Super helpful and saved us a ton of money on the repair
Description of Work: LG dishwasher installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharia G.
09/2023
5.0
small appliance repair
Β  + -1 more
The guy was very efficient and complete the work with ease.
Description of Work: vent hood installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Donna M.
09/2023
5.0
appliance repair
Β  + -1 more
It went fantastic! He called me immediately, always kept me informed as to what he was doing in the price, everything was performed on time and as expected, and he was a joy to deal with. I would recommend them to anybody and everybody that needs their washer and/or dryer repaired!
Description of Work: washer repair my washing machine needed repaired water was not coming into it, and a fuse was blown.. very old machines but I love it and was not sure I can find somebody that can fix it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dryer Doctor
πŸ’œ

Amanda C.
09/2023
5.0
appliance repair
Β  + -1 more
Great!! Very well mannered. On time, knowledgeable, and respectful. Great work!! And cleans up after himself. Will def hire again for all my appliance needs 😁
Description of Work: dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

Based in, GASTONIA, NC 28052


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Appliance Refinishing

FAQ

Dryer Doctor is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Dryer Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dryer Doctor does not offer free project estimates.
No, Dryer Doctor does not offer eco-friendly accreditations.
No, Dryer Doctor does not offer a senior discount.
Yes, Dryer Doctor offers emergency services.
Yes, Dryer Doctor offers warranties.

Contact information

Based in, GASTONIA, NC 28052


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day