Dryer Doctor

Kenneth came on 3/27 said it needed a new water valve, cost of valve $95, gave him a check for $140 which is half on $280 charged He came back o 3/28 and installed the valve, paid him another $140. We went on vacation on 3/29 and did not return until 4/8. Was supposed to fix leak in back of fridge and ice maker which was not working. We came back from vacation and still no ice. I have tried to contact him through text and voice mail, he has not responded. I am giving a very bad review and caution anyone to use dryer doctor , since I am out the money and no ice and no response. Sandra Montgomery

Professional, prompt, cordial. Quick diagnosis, showed me how to fix the problem next time, left here as a neighbor and friend.

I went through Anji for a refridgerator repair for back leaking water and ice maker did not working.Kenneth was tye fir one to call me, so I went with him. He came out and said it needed a new valve in the back, paid him $140.00 that day which was March 27th. he came back the next day,28th and replaced the valve, paid him another $140.00 Leak fixed,also it had a pinhole in the water line,We went out of town the next day, March 29th and returned on April 8th. Still no ice. I have called him and texted him 5 times at number704-923-9356 and he will not call or text me back. I am giving the worst rating I can and will not use the service again Sandy Montgomery

Went very well and he's checking back to see if all is well.

Dryer was fixed. Trey was professional. Trey needs to source parts locally if possible instead of having to drive 25 minutes to get them or keep a supply in the work truck. Price was probably reasonable counting the service call. It’s been years since I had to do that so I really don’t have a clue what is a normal charge today. Very pleasant and outgoing.

Repair was very professional,knowledgeable, honest and friendly. I definitely recommend this company.

Kenneth walked me through the problem and showed me exactly what was wrong. He replaced all the components associated with the bad part the even though they weren't bad. Which I am grateful he did because I didn't want to have to replace those in a few months. Service was amazing however he was later than agreed upon time frame.

Came next day and quickly determined problem and fixed it

Excellent! Kenneth called immediately after our request was submitted. He came to our home within 6 hours of the conversation, diagnosed the problem, and left to purchase the part. 48 hours after first contact, our dishwasher has been repaired. Additionally, Kenneth is kind, professional, and someone we trust.

I needed some additional parts and the install went fine, no issues.

Good communication, professional, provided quote and did a great job. Highly recommended!

Hello and thank you very much for the opportunity to leave a "5 Star" review about the great experience our family had using the "Dryer Doctor," Mr. Kenneth! Mr. Kenneth was extremely prompt in replying to our request to have someone come out and look at our dryer as well as extremely professional, courteous, and thorough in his explanation of the issue we were currently experiencing. We highly recommend Mr. Kenneth to anyone with a similar need and would use him again for any future issues if needed!

Very great service. He was able to show up the same day, took the time to diagnose the issue, then was able to fix the issue. I would hire again for other appliance repairs as well.

Fixed the strange noise quickly and didn’t mind coming on a Sunday. Fair price with no up sales. Very nice, polite and professional. Definitely would hire again.

Professional, on time, quick, Kenneth knew exactly what he was doing. Would not hesitate to use him again.

Awesome!!! I will definitely contact him for any other repairs I need!

Kenneth came out immediately. Assessed the situation and provided the best possible response. Very efficient and helpful.

Amazing!! Kenneth called me immediately and professionally set up a quote, he then gave me extremely fair pricing. He ordered the parts and showed up on time the next day and had my Samsung dryer running like new!!! Total turnaround time from when I reached out to finished project was less than 48 hours!! Will definitely rehire and completely satisfied with his quality of work and professionalism.

Very professional, very nice and very knowledgeable. If I need help again I hope it's someone like Mr. Ken and will recommend your company to my friends

He was flexible with my schedule and arrived on time. He was very professional and made a good first impression. I would recommend him to my neighbors, friends and colleagues.

He was awesome! Super helpful and saved us a ton of money on the repair

The guy was very efficient and complete the work with ease.

It went fantastic! He called me immediately, always kept me informed as to what he was doing in the price, everything was performed on time and as expected, and he was a joy to deal with. I would recommend them to anybody and everybody that needs their washer and/or dryer repaired!

Great!! Very well mannered. On time, knowledgeable, and respectful. Great work!! And cleans up after himself. Will def hire again for all my appliance needs 😁

Kenneth was prompt and very knowledgeable about the issues going on with my garbage disposal. He was able to explain to me the what and whys for disposal replacement. His customer service was top tier. I will definitely be recommending him to my friends and family. If you are ever having issues with a few of your appliances don’t hesitate to call Dryer Doctor. You will not regret it!