Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
They scammed me! I called them out for a repair because my AC was not working correctly. They ran a diagnostic and told me it was a leak in the system and it would be best to replace the system.
Description of Work: I asked them to add the refrigerant and they declined because they thought it would be a waist of money. We had a second opinion and the one truth Dilling told was filling it was a waist of money! Well, that’s because there was NO LEAK! Dilling even pulled out equipment to show me the leak and showed me the pressure readings. I don’t know anything about HVAC so I believed them. In the meantime while we were waiting to get an estimate from them to replace the system, we had another company come out and they fixed it for $200.00! That’s right…it has No Leak at all. Dilling Heating and Cooling are scammers!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
$18,000
Katie H.
10/2021
1.0
heating & air conditioning/hvac
+ -1 more
They came to install a dual zone system on 7/22/21. 13 thousand dollars later, I was left with a hole in my ceiling from where they stepped through. They have failed inspection three times. Every time I have had to call and ask when they are coming or when the painters are coming to fix my ceilings. My ceilings were finally fixed on 9/15/21. My last failed inspection was on the 9/15/21. I have not heard one word from them since 9/15. I’m sick of this. I was promised 63 degrees in my house, but after they installed the system they could only promise 20 degrees lower than the outside temperature. Don’t do business with Dilling Heating and Cooling. They do not know what they are doing. They have not resolved my issues in 76 days. This was through the peak heat season and someone always had to be there.
Description of Work: Dual zone system install
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$13,100
Angie M.
08/2021
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service will recommend this company to friends and family
Description of Work: Brand new heat & a/c unit install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,960
Contact information
Located In, GASTONIA, NC 28054
Service hours
Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Licensing
Bonded
Insured
Licensed*
Trade License Number
30859
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Dilling Heating & Cooling is currently rated 2.3 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Dilling Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa