A+ Lawn Care & Landscaping, Inc.

I have attempted three times to add media to this review, but the site will not upload the photos. Our neighbor's yard is beautiful so we hired A+ for a contract to take care of our yard. They showed up, offered a quote that was a bit high, but we'd seen the quality job in the neighbors' yard so we agreed to the price. They were take care of seeding/aeration, cutting, edging, semi annual trimming of bushes, leaf removal etc. and they began working in the yard. Overall: C Price: D (higher than other quotes received, quality of work not worth their pricing) Quality: D (cut soaking wet grass with an industrial Z mower just hours after a hard rain and left huge spin marks and clumps of dead clippings in the yard, which killed large patches of grass throughout the yard; the owner did apologize and his guys came by to reseed, but they failed to rake up the dead clumps of clippings and continued to use the Z Mower after the owner instructed them not to use a riding mower on our yard for several weeks) Responsiveness: C-D (the owner responded originally about the dead grass, but he did not ensure his employees acted in accordance with his instructions and we are ''still waiting" on a quote to install a drainage line in the back yard. I also have not heard back from anyone at A+ about settling our account and cancelling our contract (I originally called 5/14 to begin the cancellation process)) Punctuality: A (the crew did show up weekly on the appointed day/time and did cut the yard) Professionalism: B (owner was always very professional in his correspondence and the crew was friendly/pleasant when we interacted; with regards to a business transaction, I feel a lack of communication speaks more to service/quality than a friendly attitude) Disclaimer: we planted Rye in the fall, which we know will die off for a month or so in spring and understand some of the dead grass was rye, but the spin marks and clumps of unearthed grass was not rye. We also understand that after you initially fertilize, you will experience significantly quick growth and grass may grow taller than anticipated - it was our impression that since we'd agreed to a year of service, A+ would cut our lawn twice for a week or two during the high growth period to keep the grass at an acceptable height. At one point, we called and asked if they would mind cutting twice that week since it had rained the week before and they did not come to cut; the grass was so tall we could no longer see our Scottish Terrier's back when he was outside. They did not cut twice and never did manage to get the grass to an acceptable height.

Their attention to detail and customized services are exactly what I need. I recommend them to anyone within an 100 mile radius!!!!

Did not go well, They were here under two hours while putting together a raised bed. They charged us for eight hours labor. They used all the wrong material, and tried to charge us for removing wrong material used. They did not show up when they were scheduled. When they called to re-schedule we told them that we would be unavailable. While working at home they showed up ringing the doorbell relentlessly. They did this even after they were told that we would accommodate their time change but we were not to be disturbed. They were on a contract under which they were to perform all yard maintenance, including mowing, weeding the beds, getting rid of weeds in lawn, seeding, hedge trimming, laying down mulch etc. They did not weed the beds even though we complained weekly. Our lawn is now nothing but weeds since they took over. They only brought mulch after repeated phone calls from us. And then they actually had the nerve to show up on Memorial day unannounced. If that were not enough they did not bring enough mulch to finish the job. There is more but I do not have enough room. The only reason that I rated them with a D instead of an F overall is because the mowers did show up every week when they were scheduled. Even though they only mowed and did not remove the undesirable growth such as weeds etc. That they were contracted and paid to do. We ended our contract due to their breech of contract after six months.