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Taproot Land Management Co

Landscaping, Pavers and Hardscaping, Lawn and Yard Work,

About us

Full service design/build landscape contractor with landscape architects on staff.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

New construction landscape installation, landscape renovations and upgrades, seasonal annual rotations, wetland plant, hardscape, stone walls and patios, fireplaces, seat walls & concrete walks and driveways.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
17%
1
8%


Rating CategoryRating out of 5
quality
3.9
value
3.7
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 1-12 of 12 reviews

Justin F.
11/2016
3.0
landscaping, irrigation systems
  + 0 more
What I liked most was anytime I needed Daniel to come out, he came out to the house. What I didn't like was that the sod never took. I've got an irrigation system with patches of grass in the backyard.
Description of Work: I used Taproot Land Management. They installed irrigation and sod.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$8,000

michael B.
03/2016
5.0
landscaping, pavers, gravel, hardscaping
  + 1 more
unknown
Description of Work: We had Robert and his team put in a stone patio and retaining wall plus new sod. the di da great Job, javier and the crew that did all the Stone work were amazing. Robert did a great job listening to our needs and coming up with a plan that worked for us and the HOA. Their follow-up was also great, we did have one drainage issue that they came and fixed right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
12/2015
5.0
landscaping, pavers, gravel, hardscaping
  + 1 more
All of our interactions with Taproot have been great. They listen and discuss with us what we want and provide recommendations on how to best achieve our goals.
Description of Work: The Taproot Team has done a lot of work on our property this year. All of their services have been great. The built a natural stone culvert wall, replaced a concrete pad beside our garage, installed a paver patio, relocated trees and bushes and added additional plantings to improve the over all landscape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Taproot Land Management Co
Mr. [Member Name Removed] Thank you so much for your kind words! It was a pleasure to have worked with you and your family on your landscape. We very much look forward to working with you again in the future! Repectfully, Daniel Vice President Taproot Land Management daniel@taprootnc.com (919) 723-5623

Remy S.
11/2015
5.0
landscaping, hardscaping
  + 0 more
Taproot was great to work with. The manager Daniel came out and talked with us and gave some great ideas and worked out a plan and estimate that we were comfortable with. The pavers he selected worked out perfectly as a walkway from our backyard shed to our patio. Taproot staff was extremely professional and polite the entire time they were at our residence. We were so surprised how quickly they were able to get so much done and how amazing things looked afterwards. The quality of work definitely was worth the money. Look forward to using them again in the future.
Description of Work: Backyard landscaping and pavers along the patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Taproot Land Management Co
Mr. [Member Name Removed], Thank you so much for your review. We look forward to working with you again in the future! Respectfully, Daniel Vice President Taproot Land Management daniel@taprootnc.com (919) 723-5623

Jesse H.
04/2015
2.0
landscaping, hardscaping, outdoor lighting
  + 1 more
Initial project went great. Team was professional, cleaned up at the end of everyday, and worked to get the job done within the deadline. Pricing was higher than other quotes I received. Team was responsive throughout. Be cautious though. When trying to get back in touch at a later date team was no longer responsive. Had to email over and over again before finally getting a response. Warranty information changed after the fact. Get it in writing upfront. During initial meetings, it was explained to me verbally that all dead plantings would be replaced within one year and that if they didn't make it through winter that they would likely need to be replaced. Then when time came to warranty dead plantings that didn't make it , was told they only warrantied plants if they died from "shock, improper planting, or poor quality plants". Was very convenient to change the warranty on the fly since it wasn't in writing.
Description of Work: Build retaining wall, add landscape lighting, land excavation, landscaping, and plantings

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$22,000

Response from Taproot Land Management Co
[Member Name Removed], I am sorry to hear that you felt discontent following the job completion. We take customer satisfaction very seriously at Taproot. Please reach out to me directly so that I may immediately amend your concerns and find an amicable resolution. Daniel Vice President Taproot Land Management (919) 723-5623 daniel@taprootnc.com

shauna S.
10/2014
3.0
lawn service, landscaping
  + 0 more
unknown
Description of Work: I selected Taproot because they are the current landscapers of choice from the homeowners association in our neighborhood, so I knew they serviced the area. I was home for there last visit and was able to see the service first hand. I got 1 guy with a grass cutter.. and 1 guy with a blower- for maybe 5 minutes. What I need are bushes trimmed and leaves/pine needles picked up. So, I need to discuss this further with them. The manager seems very approachable.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$50

Response from Taproot Land Management Co
[Member name removed], We understand you have some concerns regarding the level of service you have received. Customer service & satisfaction is our highest priority; we'd like to ensure you receive everything you expect and then some. Please feel free to reach out to me directly so that I may immediately find an amicable resolution to your concerns. I look forward to talking with you soon! Daniel Vice President Taproot Land Management (919) 723-5623 daniel@taprootnc.com

Harry R.
09/2014
2.0
landscaping
  + -1 more
Very rude, take it or leave it attitude
Description of Work: General landscaping

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Taproot Land Management Co
[Member Name Removed], Please contact me at your leisure so that I may further investigate your experience with our team members and take immediate action to rectify your concerns. I look forward to speaking with you soon! Daniel Vice President Taproot Land Management daniel@taprootnc.com (919) 723-5623

Rhonda M.
02/2014
5.0
lawn service
  + -1 more
My experience has gone very well. The staff is professional and knowledgeable in their field. The pricing is reasonable and I have been pleased with the outcome of their services. I would recommend this company to others.
Description of Work: They come throughout the year to maintain the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Taproot Land Management Co
[Member name removed], Thank you very much for sharing your postive expeirence with our team here at Taproot. As always, we are available at your leisure to continue assisting in the beauty of your landscape. Hope to talk to you soon! Daniel Vice President Taproot Land Management daniel@taprootnc.com (9190 723-5623

Clark B.
07/2013
1.0
landscaping
  + -1 more
We asked for an estimate on having all the beds on our property mulched and to have a plant replaced. Kevin came out quickly and gave us a price and that he could schedule us "in a few weeks". Weeks turned into months and we heard nothing. We contacted Kevin who responded that Ben was in charge of scheduling. After a few more exchanged Kevin cc'd Ben but we still did not have a date. We asked again for a date after a few days and heard nothing. Not reliable.
Description of Work: Mulch all beds on the property.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Clark B.
02/2013
3.0
landscaping
  + -1 more
Taproot is great! Kevin quickly got us an estimate to have our existing beds mulched and a new bed created in the backyard. Their price was very competitive and the work was complete quickly. We are very pleased with the service and will use them again for mulching. Update: We found that during the installation of our plant beds the tiller used by Taproot destroyed some corrugated pipe. This was covered with dirt and mulch. After a few heavy rains in the spring, the damaged pipe began pushing water upward and flooding the bed. We also found that one of the plants was dying due to being installed in front a downspout. Downgrading this review to fair from excellent.
Description of Work: Landscaping: Bed creation and bush/shrub planting. Mulching of existing beds.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$710

Response from Taproot Land Management Co
Mr. Bradley, I am very sorry to hear about this poor experience. Please contact me at your leisure so that we may find ways to improve our processes and ensure this does not happen again. I look forward to talking with you soon! Daniel Vice President Taproot Land Management daniel@taprootnc.com

Mark B.
04/2012
5.0
landscaping, lawn treatment
  + 0 more
They did a good job. The owner Chris Petit is very hands on and knowledgable. He gave me great confidence that he was doing a good job.
Description of Work: Taproot Land Management mowed and fertilized my lawn. They come weekly to do this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Taproot Land Management Co
Mr. Burgin, Thank you for your kind words! Personal attention and customer satisfaction starts at the top and is stressed to every employee (no matter their role) throughout the company. Please let us know if we can be of any assistance. Daniel Vice President Taproot Land Management daniel@taprootnc.com (919) 723-5623

Rhonda M.
06/2011
5.0
landscaping, lawn service, irrigation systems
  + 1 more
After researching and meeting several landscape firms, Taproot provided a free consultation whereby the owner, Chris Petit, came to our home to do a walkthru of our property and discuss not only our needs, but also his observations of the property. He was punctual, professional and extremely knowledgeable. With the maintenance program, his crew is out each week, weather permitting, mowing, edging and blowing. We have been very pleased with his crew, who are always polite and hardworking! To date, we have not had any issues of any kind. Another reason we would recommend Taproot is they try very hard to be accommodating, especially on last minute requests (on reasonable projects that is). Chris has always worked with us on any request we had, without ever making us feel guilty. If you want a beautiful lawn throughout the year, as well as experienced and reliable people, you should consider Taproot!
Description of Work: We hired Taproot for their monthly maintenance program, which for us includes weekly lawn maintenance (mowing, edging, blowing) and when needed weed removal, seeding, aeration, shrub and tree trimming, pine straw installation and sodding. In addition, they have assisted us in tree removal, solving irrigation issues, and deer resistant plantings. With regards to how much money was spent - we have a contract for certain monthly services that we specifically contracted for and the monthly cost at times is impacted by additional services we request. Due to the specific needs of each lawn and customer's request, the contract price will vary.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3733 Conquest Dr, Garner, NC 27529

    http://taprootnc.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Pavers and Hardscaping,
    Lawn and Yard Work,
    Stone and Gravel,
    Lawn Irrigation,
    Landscaping - Lighting,
    Lawn Fertilization & Treatment,
    Fireplaces

    FAQ

    Taproot Land Management Co is currently rated 3.9 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Taproot Land Management Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Taproot Land Management Co offers free project estimates.
    Yes, Taproot Land Management Co offers eco-friendly accreditations.
    No, Taproot Land Management Co does not offer a senior discount.
    Yes, Taproot Land Management Co offers emergency services.
    No, Taproot Land Management Co does not offer warranties.
    Taproot Land Management Co offers the following services: New construction landscape installation, landscape renovations and upgrades, seasonal annual rotations, wetland plant, hardscape, stone walls and patios, fireplaces, seat walls & concrete walks and driveways.

    Contact information

    3733 Conquest Dr, Garner, NC 27529

    http://taprootnc.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM