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Smoke Alert Home Fire Safety

Dryer Vent Cleaning, Chimney Sweep, Chimney Repair,

About us

Smoke Alert is founded in 2010 by Firefighters in order to educate the public about Fire Safety in the home. The primary services we provide are Dryer Vent Cleaning, Repair and Replacement, Chimney and Gas Log Inspection, Cleaning and Repair. With every service you also get a complimentary written home fire safety inspection and education.

Business highlights

15 years of trusted experience

Services we offer

Owned and Operated by Firefighters! Dryer vent cleaning, chimney sweeping, fireplaces, chimney caps,and repair

Services we don't offer

We do not clean HVAC air vents

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 276-300 of 446 reviews

Robert W.
06/2018
5.0
dryer vent cleaning
  + -1 more
Very professional.
Description of Work: Cleaned dryer vent and replaced some of the accordion style duct in the crawlspace with metal. Checked all smoke detectors and carbon monoxide detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
12/2017
5.0
dryer vent cleaning
  + -1 more
Very well and professional.
Description of Work: Repair and replacement of dyer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jamie G.
08/2017
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

savas M.
06/2017
5.0
dryer vent cleaning
  + -1 more
Excellent no problems
Description of Work: Clean dryer vent,add smoke,co and heat detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Max P.
03/2017
5.0
chimney repair, dryer vent cleaning
  + 0 more
Repair worked as described.
Description of Work: Replaced chimney damper to prevent smoke down draft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Michael H.
07/2016
5.0
chimney sweep, home inspection
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Biao Z.
05/2016
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marcy M.
05/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Second story dryer vent cleaning and purchased a fire extinguisher. I will def use this one in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Anthony M.
05/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Had a dryer vent replaced, about an 18ft run, from the back of the dryer to the outside vent. The outside vent was also replaced. The original dryer vent was vinyl, had numerous sags, and most of all was not up to code. This vent was installed like this when the house was new in 2006, so much for a home inspection. (code had changed long before that) Also had four smoke alarms replaced as the originals were over 10 years old. Current thinking is that after 10 years they need replacing. Extremely satisfied with the work performed. The technician was on-time, very professional and knew their trade well. Plan on calling them again when the vent needs cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Julie B.
04/2016
4.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They came and cleaned out our dryer vent. It has been so long that I don't remember the cost or the date of service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

patricia N.
03/2016
4.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: The chimney inspection service was scheduled for $90, but the technician asked for $99 even after I told him the arranged price was $90. |Also, his inspection uncovered that the output of the dryer needed a repair for $50 which the regular handyman said that no repair was needed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Response from Smoke Alert Home Fire Safety
The price is listed on our website for $99, I apologize for any confusion but there are no services listed for $90, I will call to follow up. Handyman are not certified dryer exhaust technician and to be honest miss things with dryer vent safety all the time.

Talaignair V.
02/2016
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
02/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: cleaned drier vent, installed smoke alarms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte T.
02/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: The guys were planning to clean my dryer vent, but after some investigation it became clear that they needed to run a new line entirely. The job proved to be fairly challenging, but they were able to complete it in one day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Sarah C.
02/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: The technician was thorough, professional, and well informed. I highly recommend this company . It was also very educational for me
Rating CategoryRating out of 5
Yes, I recommend this pro

Leah L.
01/2016
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
01/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra S.
01/2016
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie V.
12/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned out the dryer vent and hose. Offered me options and didn't try to hard sell other options. Will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kwame D.
12/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Virginia A.
12/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They were on time and easy to work with. They did a nice job cleaning out the dryer vent. While they were here, they also made certain all are smoke detectors were working properly and replaced our fire extinguishers. We called them to clean out the dryer vent, but it was nice to have them check the house for other potential hazards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol and Chris K.
12/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Becky B.
11/2015
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: Excellent job! They did chimney inspection and cleaning, dryer vent cleaning with new outlet cover placed on the exterior wall. Also included in priced were 2 smoke alarms and commercially grade fire extinguishers. I was pleased with the job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anne F.
11/2015
4.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: It went well. Technician cleaned and inspected fireplace. Problem was found and treated but now I need repeat cleaning of chimney after creasode treatment. Price for that is quite a bit more. I would have appreciated the second treatment at the same price

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Smoke Alert Home Fire Safety
You purchased a "big deal" in the summer and did not redeem it until PEAK chimney season. We honored it and did the work but any subsequent work would be full price. If the deal was redeemed in the summer when it was purchased we would have honored the price to come back out and sweep again after the chemical treatment to remove your dangerous level 3 creosote.

DAVID S.
11/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Contact information

106 Donmoor court Ste 122, Garner, NC 27529

http://www.smokealert.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Dryer Vent Cleaning,
Chimney Sweep,
Chimney Repair,
Air Duct Cleaning,
Home Security Systems,
Fireplaces,
Chimney Caps,
Home inspection,
Gas Logs

FAQ

Smoke Alert Home Fire Safety is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Smoke Alert Home Fire Safety accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Smoke Alert Home Fire Safety does not offer free project estimates.
No, Smoke Alert Home Fire Safety does not offer eco-friendly accreditations.
No, Smoke Alert Home Fire Safety does not offer a senior discount.
No, Smoke Alert Home Fire Safety does not offer emergency services.
Yes, Smoke Alert Home Fire Safety offers warranties.
Smoke Alert Home Fire Safety offers the following services: Owned and Operated by Firefighters! Dryer vent cleaning, chimney sweeping, fireplaces, chimney caps,and repair
We do not clean HVAC air vents

Contact information

106 Donmoor court Ste 122, Garner, NC 27529

http://www.smokealert.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed