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Smoke Alert Home Fire Safety

Dryer Vent Cleaning, Chimney Sweep, Chimney Repair,

About us

Smoke Alert is founded in 2010 by Firefighters in order to educate the public about Fire Safety in the home. The primary services we provide are Dryer Vent Cleaning, Repair and Replacement, Chimney and Gas Log Inspection, Cleaning and Repair. With every service you also get a complimentary written home fire safety inspection and education.

Business highlights

15 years of trusted experience

Services we offer

Owned and Operated by Firefighters! Dryer vent cleaning, chimney sweeping, fireplaces, chimney caps,and repair

Services we don't offer

We do not clean HVAC air vents

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 426-446 of 446 reviews

Pamela F.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They cleaned the dryer vents and did an excellent job. Very pleased and satisfied with the service and the cost. Having this service will lower the cost of my electric bills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

Debra B.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned dryer vent, replaced vent behind dryer, replaced vent clamps |Purchased fire extinguisher & 2 carbon monoxide alarms |It went very well. He gave a very thorough explanation of the entire process and how to use our new equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Sharon O.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Jonathan (Jon), Firefighter, professionalism, punctuality, excellent. My Jon clean dry vent. Replace vent behind my dryer, replace vent clamps ($25.00). Install dry box to allow for space for flexible metal vent ($60.00); BRK First Alert Battery Operated Photoelectric Smoke and Caron Monoxide Alarm ($35.00); First Alert Plug in Carbon Monoxide Alarm with 9V Battery Backup ($25.00) and First Alert 10B Kitchen Extinguisher ($25.00).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174.74

Jean F.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They cleaned our dryer vent and replaced an unsafe hose. They also replaced two of our smoke detectors. We also bought a second fire extinguisher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Duane I.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned my dryer plus replaced out-dated smoke alarms and out-dated fire extinguisher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tommy R.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Replaced dryer vent with new exit through roof. Service was performed as quoted. Original service was for cleaning of existing vent, but inspection showed vent to be unsafe in its original location. New vent location was determined and work completed on time and in a professional manner. Will definitely use Smoke Alert for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Julie R.
06/2014
4.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: As advertised.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Catherine S.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: In addition to cleaning the dryer vet, they noticed several installation "issues" that they brought up to current code. Also checked all of the smoke and CO detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Roscoe E.
06/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned dryer vent, replaced 5 smoke detectors and 1 fire extinguisher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Mark D.
06/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Clean out clothes dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dewey H.
06/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Very professional, he did a great job in cleaning my dryer vent and checking my smoke alarms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Carol P.
06/2014
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: I purchased an Angie list special for $59 to clean the dryer vent, and bought some addl. items like 2 newer smoke alarms and an another fire extinguisher for ca $80 |Two firemen arrived on time. One cleaned the dryer vent, the other exchanged the alarms. They were friendly and professional and did the job quickly. |I would definitely use them again and was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Valerie W.
06/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Great job, it was money well spent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Lissa D.
05/2014
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherie H.
05/2014
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Adriana A.
05/2014
5.0
dryer vent cleaning
  + -1 more
Excellent and prompt service.
Description of Work: Replaced the dryer exhaust vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer G.
03/2014
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa L.
03/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They did a very good job, quickly and completely. I bought an additional dryer vent cover when I realized that the one I had on was not fire proof! I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

John P.
03/2014
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: Keith replaced flamable (demonstrated!) dryer vent pipe with non-flamable. Explained how to maintain fire extinguishers, and where and why they should be placed in a home. I liked having that kind of advice coming from a firefighter. He also observed age of smoke and carbon monoxide detectors and replaced old ones throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

ken C.
02/2014
5.0
dryer vent cleaning
  + -1 more
see details above
Description of Work: They installed 4inch galvanized dryer vent duct. This is now up to fire code regulation. They also installed hardwired smoke detector with battery backup. Good installation and cleanup. They gave full explanation of upgrade to meet code. Explained future maintenance for both smoke detector and new duck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177.8

Gayle V.
02/2014
5.0
dryer vent cleaning
  + -1 more
there were no don'ts.
Description of Work: He was over an hour early, but couldn't call because (thanks to Time Warner) my phone was working. Very plreasant & got right to work. It seems that the building code had changed in 2006 & my dryer vent was no longer useable. He rthen replaced the hose w/a metal vent. Before he left, he checked my smoke alarm. *** After the original deal from Angie's List of 59$, it only cost me an additional 145$. He gave me credit for the original deal at 120$, which I thought was very nice. Since I don't use my dryer too often, he said I could wait 3 yrs. to have it cleaned again. Another commendable comment, instead of just drumming up business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smoke Alert Home Fire Safety
Thank you for taking the time to do a review for us! We will give you a call next year to check in to make sure everything is running well but like Keith said with a lower volume of laundry comes less maintenance on the vent system.

Contact information

106 Donmoor court Ste 122, Garner, NC 27529

http://www.smokealert.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Dryer Vent Cleaning,
Chimney Sweep,
Chimney Repair,
Air Duct Cleaning,
Home Security Systems,
Fireplaces,
Chimney Caps,
Home inspection,
Gas Logs

FAQ

Smoke Alert Home Fire Safety is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Smoke Alert Home Fire Safety accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Smoke Alert Home Fire Safety does not offer free project estimates.
No, Smoke Alert Home Fire Safety does not offer eco-friendly accreditations.
No, Smoke Alert Home Fire Safety does not offer a senior discount.
No, Smoke Alert Home Fire Safety does not offer emergency services.
Yes, Smoke Alert Home Fire Safety offers warranties.
Smoke Alert Home Fire Safety offers the following services: Owned and Operated by Firefighters! Dryer vent cleaning, chimney sweeping, fireplaces, chimney caps,and repair
We do not clean HVAC air vents

Contact information

106 Donmoor court Ste 122, Garner, NC 27529

http://www.smokealert.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed