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LOWE'S

Appliance Sales and Installation, Flooring Sales and Installation, Countertops and Backsplashes,

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-14 of 14 reviews

Jonathan H.
05/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kirk A.
10/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Two doors and openers installed replacing older doors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Lee S.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard H.
01/2015
1.0
countertops, appliance sales
  + 0 more
unknown
Description of Work: We ordered countertops with Lowes in Smithfield, NCV on October 23rd, 2014. We paid in full for them on November 8th, 2014. We were promised they would be installed by Thanksgiving. We planned a large dinner party. We had problems reaching anyone during the process and no return calls. December 1st we were told they had been built and waiting on installer. Installer found out just before Christmas the manufacturer had closed and only the materials had been ordered. We were told we had two options, wait until February or get our money back. We opted to get our money back and found better countertops and backsplash much cheaper for far better quality and will be installed in 10 days from order. We will avoid Lowes from now on. Terrible experience.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0

$2,695.75

Kathleen G.
08/2014
5.0
appliance sales
  + -1 more
everything was fine.
Description of Work: purchase, deliver and install dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nikita H.
06/2014
4.0
appliance sales
  + -1 more
It went very well. I'd had the fence installed about 4 years ago by Lowe's contractors. Over time, the latch has broken and the gate unhinged. I needed help with steps to repair the fence and the appropriate latch to replace the original. The agent was very helpful. I was able to order the replacement pieces (weren't instock, so had to order and wait).
Description of Work: PVC Fence Gate & Latch Repair tips and parts

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Andrew G.
03/2014
5.0
appliance sales
  + -1 more
Quickly done.
Description of Work: Helped with an appliance

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Linda K.
02/2014
5.0
flooring contractor
  + -1 more
They were prompt. They got it done quickly. I felt like the service was good. They did what they said they gonna do and they did a good job.
Description of Work: I used the services of Lowe's. They did our flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
09/2013
5.0
appliance sales
  + -1 more
They did a great job, were on time and went above and beyond for us.
Description of Work: We bought a dishwasher from them and they installed it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ted P.
07/2013
5.0
countertops, marble & granite, home improvement stores
  + 1 more
They are great. They are punctual, great quality, worked with me. They are just very professional. They know what they are doing.
Description of Work: Lowe's we purchased the countertops from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carla B.
05/2013
5.0
appliance sales
  + -1 more
It was a great deal.
Description of Work: $20 Lowe's Gift Card for $5 - Angie's List Member Exclusive! Big Deal!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Kenn D.
07/2012
1.0
flooring contractor
  + -1 more
Purchased $5,000+ in new Mohawk Cheyenne carpet from Lowes. Install was by Watsons Flooring, which did a poor job - bad seaming, excessive damage to baseboards and walls, including cracks, chips, popped nails. Carpet also contained factory defect - a large line running down middle of entire roll. This is now visible in all rooms of our house, multiple times in the hallway. Have spent last month trying to get this corrected and in the process reps from Watsons, Mohawk and Lowes have all been involved. They don't seem interested in fixing the problem, just passing the buck. So I would encourage you to go elsewhere for your carpet and flooring needs. We used our Lowes credit card and will be protesting this purchase and have also filed a complaint with the Better Business Bureau. We are also considering legal action.Very disappointed in Lowes - this was our first new home together, and came on our 5th anniversary - which they have totally ruined. We have sold our old house but unable to move until the whole house full of carpet is replaced. They have done nothing but be slow in returning phone calls, not follow up timely, pass the buck.
Description of Work: Carpet removal and install for approx. 1,800 sf.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$5,000

Michele Z.
06/2012
5.0
appliance sales
  + -1 more
The staff at Lowe's helped me to make a decision on what to purchase since there are so many different choices. I originally was going to get a front loading, after speaking to sales person she leaned me towards getting a top loading for different reasons and I am pleased with it. They hauled out the old washer and dryer and put in the new set. I really like Lowe's and my husband does to because of the quality of their merchandise and selections. It is a good brand.
Description of Work: I purchased a washer and dryer from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2006
5.0
appliance repair, countertops, flooring contractor, plumbing, home remodeling
  + 3 more
I HAVE LOWE'S OUT HERE AT LEAST ONCE A MONTH SO YOU CAN TELL I USE THEM A LOT AND I REALLY LIKE THEIR SERVICE. THEY ARE CLOSE BY AND CONVENIENT AND I DO NOT BELIEVE YOU CAN BEAT THEIR PRICES. PLUS, THEIR WORK IS GUARANTEED FOR AT LEAST A YEAR.
Description of Work: THEY REPLACED THE STOVE, SINK, COUNTERTOPS, AND FLOORING IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

    Contact information

    1575 US HWY 70 W, Garner, NC 27529

    http://www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Plumbing,
    Garage Doors,
    Appliance Repair

    FAQ

    LOWE'S is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    1575 US HWY 70 W, Garner, NC 27529

    http://www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM