Green Art, Inc.

Description of Work: Two landscaping projects, front and back

Description of Work: Chris designed our backyard entertainment area. His crew removed bushes, trees, graded the earth, put in drains and built a rock wall and patio area complete with a grilling and bar area. They also installed outdoor lighting in both the front and back yard and in the wall itself. They then landscaped the entire back area.

Description of Work: We had hard scape including 30 x 30 patio with seat wall, sunken fire pit, and waterfall installed. We also had extensive landscaping. The project was supposed to take a month....began in beginning of July and it was completed end of Sept. 2012. His workers were very professional and friendly. We were very pleased with the results until a month later. Parts of the hard scape had to be repaired and the waterfall began leaking leaving our entire yard waterlogged which effected the zoysia grass and killed two trees next to the waterfall. The large pine tree and poplar had to be removed at our own added expense. After numerous phone calls and emails, six months later the hard scape was repaired. The waterfall was refoamed, but leaked worse than before. Many, many, many phone messages and emails were sent. We were given the following excuses: terminally ill grandfather, too cold to repair, do not have workers to come since we are on another job somewhere else, will come at the end of our current job. Since we felt we had become friends, we kept giving him time to deal with his grandfather. In summer of 2013, we had him improve and add on to our sidewalk in hopes that he would repair the waterfall at the same time. He repaired the waterfall by removing rocks and resealing with foam. He stated,"I promise you it will not leak this time." At the time of payment for the completion of the sidewalk job, we withheld $500. We told Chris that if it does not leak after two weeks, we will give you the $500. In less than a week, it leaked so badly that we could only run it thirty minutes at a time. We have only been able to enjoy the waterfall one total month in three years and it cost $4000. Chris no longer returns our calls. If not for the waterfall, we would have given Chris higher scores in most areas. We love our yard and hard scape, but are heartsick that our main feature has never worked. We also felt disgusted and disappointed that a person we felt had become a friend did not back his warranty. We understand he may be losing money repairing it, but it never worked properly from the first installation. $4000 is a large amount of money to invest on an item that does not work. It is embarrassing to have functions at our home and have to explain the nonworking water feature. We have tried numerous companies to have it repaired, set up appointments, and have no one show or give us outlandish quotes. We would be more than happy to change our rating and give Chris the $500 if the waterfall was reinstalled correctly with a full one year warranty. Could you please recommend what to do to rectify this situation? We spent our nest egg for this project and are heart sick every time we walk out our back door. Thank you so much for your help in this matter.

Description of Work: They put in a beautiful, two-tiered, six foot high, 60 feet long wall put in. They extended and filled the back yard, so it wasn't at a slant. He dug up all the plants and redid the whole back yard.

Description of Work: We initially engage Green Art to replace our 700 SF deck with a lower maintenance patio. Green Art demolished and removed our old deck. Green Art designed and built our patio including built-in gas grill, gas fire pit and gas-lanterns. Green Art also built new entry sidewalks using paver product. Green Art guided us with selection of landscaping materials for yard. We subsequently engaged Green Art to replace part of our driveway with paver product due to root damage.

Description of Work: Graded backyard, buried drains, installed new Zoysia sod and installed retaining wall and sod in front yard.

Description of Work: 1. Brick underpinning for large sunroom 2. New brick porch 3. Large paver patio incorporating fire pit, seating wall, lighting columns and retaining walls for adjoining plant beds. 4. Large new plant bed with retaining wall in severely sloped area.

Description of Work: This is the second time I have used Chris with Green Art. The first time he constructed a retaining wall about 80 feet in length with an average height of 4 feet. This was done in 2009. More recently (September 2012), Chris just completed about 700 square feet of paver patio, landscape design, plant installation, downspout/irrigation installation, 3000 square feet of sodding, and about 40 square feet of stone wall.

Description of Work: Chris at Green Art was hired to landscape our back yard. The yard was mainly grass and sloped from left to right dropping by about 4 feet. Chris helped with our initial design which was created to re-claim much of our space and turn it into a sociable usable area. This included excavation of 900 sq feet, 120 sq feet of retaining wall, entrance pillars with iron gate, deck extension with mountings and space for a hot tub, re-sod of turf area, 800 sq feet of patio, fire pit, lighting, water feature, mulch and landscape planing. We spent a few months planning this ourselves and looking at ideas on houzz.com (great resource for getting ideas). We thought about doing this in stages, however once the work starts it is best to get it all done.

Description of Work: We had Chris Myrick and Crew do the following: A lrage 6 ft Fence around our back yard. A large patio(pavers). Stone firepit and bench (pavers) 2 large retaining walls Plants, trees etc through out the property