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AMERICAN HARDWOOD FLOORS INC

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Serving the Triangle since 1985, American Hardwood Floors, Inc. is the clear choice for your hardwood flooring needs. NWFA certified member.

Business highlights

40 years of trusted experience

Services we offer

All hardwood floor services. Call for details

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

Barbara C.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Replaced carpet with hardwood in three bedrooms and matched it to the existing hardwood in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Barry B.
03/2015
5.0
hardwood floor
  + -1 more
Everything went well and I would recommend them.
Description of Work: I hired them to do floor sanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

meredith R.
06/2014
2.0
flooring contractor
  + -1 more
unknown
Description of Work: What did they do? We hired American Hardwood Floors to refinish the existing hardwood floors in our home (hallway, living room, dining room, breakfast area, kitchen) and install and finish hardwood floors in one bedroom. |How did it go? Not well. Due to the quality of the work performed, we will not hire them again and cannot recommend them. The floors were not acceptably finished as there were millions of small circular scratches covering all areas of the floors. These scratches did not exist prior to having the floors refinished; these were made during the refinishing process. American Hardwood Floors agreed that it was unacceptable and came back to repair the problem. After the repair, the appearance of the circular scratches was unchanged; the scratches were still as visible as before the repair. American Hardwood Floors then insisted that the floors were acceptably finished according to the "National Wood Flooring Association." They did not send us a final bill. They did send a mildly threatening unpaid invoice notice two months later via certified mail. Upon receipt of the notice we paid in full, without argument, for our poorly refinished floors.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$4,500

Jerri T.
03/2014
5.0
hardwood floor
  + -1 more
I felt the pricing they provided to us was good. They did a good job and I was very pleased with it. They got the job done in about two to two and a half weeks total because they had to get the wood implemented so it could adjust to the humidity in the house. The cleanup was excellent and we didn't have any problems with it. They cleaned all the walls down and put down plastic to keep the dust in the work area.
Description of Work: They installed new oak hardwood flooring on the first floor of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Dar J.
12/2013
5.0
flooring contractor
  + -1 more
.
Description of Work: They installed hardwood flooring in our master bedroom,small hallway and two closets. All done within the timeframe they gave us and looks beautiful. We are very happy and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Michael M.
12/2012
5.0
flooring contractor
  + -1 more
Responsiveness was very quick and quote was competitive. We decided to delay having the work completed for a few months when it will be more convenient to be out of the house for a week.
Description of Work: Requested quote from American Hardwoods to refinish our downstairs hardwood. We used American Hardwoods at our previous home to refinish our hardwoods and were very satisfied with their work then. Steve was very resoponisve on getting to our house and turned the quote around very quickly.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELLE B.
11/2011
5.0
flooring contractor, hardwood floor
  + 0 more
Overall our experience was fabulous. The floor look great.
Description of Work: They installed and stained hardwoods in our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Regan H.
10/2011
5.0
flooring contractor, hardwood floor
  + 0 more
They were professional from the beginning of picking out the color and type of flooring to the final stage of laying the flooring, they were great and kind people. I would recommend them to anyone who is looking for hardwood flooring.
Description of Work: replaced carpet in my living room and hallway, and had linoleum replaced in my kitchen to the most beautiful hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Paul B.
10/2010
5.0
flooring contractor, hardwood floor
  + 0 more
I selected this company based on their response time in getting out to give us an estimate. We were selling a house and part of the contract required the floors to be refinished and repaired. I called and they came out the next day first thing in the morning. I had a written quote in my email right after lunch. The guy also measured some existing areas that did not have hardwoods in case the buyer wanted to add hardwoods in the kitchen and another room. That was a great idea and the buyer opted to add the additional floors (which they were responsible for paying for). We signed the agreement and they put us on the schedule. I picked this company before joining Angies List and was very happy. I did not have a lot of time to spend meeting a lot of people at the house for different quotes. I left them a key they measured and followed up with a call and emailed me the quote. Then they delivered the wood and worked with our home buyer directly to let them pick out their stain color and completed the job last Friday. I stopped by the house on Sunday to look at the floors and they looked beautiful. They did a great job and it was nice not to have to be there for every step making sure things were getting done. They also cleaned up everything really well before they left. I will definatly use this company when I am ready to get the floors done in my home.
Description of Work: Refinished and repaired existing hardwood floors. Some of the boards had to be replaced and the floors needed sanding and staining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,912.6

Dawn P.
07/2008
5.0
hardwood floor
  + -1 more
They have been very polite and consistent and just very easy to work with. They are here when they say they will be here and they come and fix any problems. I have had a very nice personal experience with them. They seem to know what going on with my house.
Description of Work: They installed the hardwood floor on my stairs and entire first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

    Contact information

    121 Sigma Dr # 131, Garner, NC 27529

    www.americanhardwoods.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing

    FAQ

    AMERICAN HARDWOOD FLOORS INC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 AM

    Saturday: Closed

    AMERICAN HARDWOOD FLOORS INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, AMERICAN HARDWOOD FLOORS INC offers free project estimates.
    No, AMERICAN HARDWOOD FLOORS INC does not offer eco-friendly accreditations.
    No, AMERICAN HARDWOOD FLOORS INC does not offer a senior discount.
    No, AMERICAN HARDWOOD FLOORS INC does not offer emergency services.
    No, AMERICAN HARDWOOD FLOORS INC does not offer warranties.
    AMERICAN HARDWOOD FLOORS INC offers the following services: All hardwood floor services. Call for details

    Contact information

    121 Sigma Dr # 131, Garner, NC 27529

    www.americanhardwoods.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    Closed