Tar Heel Basement Systems

The contractors did an outstanding job! The triple J's , Jalynn, James and Justin were very respectful and made sure were satisfied. My wife even went underneath the house with the contractor and before the work, she was afraid to go underneath the house.

Greg, Xavier and Ray were all very respectful and hardworking.

The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!

Derrick and his team did a great job. 👍 was prompt and communicated and explained the job before during and after completing the work. Thank you Derrick and Team!

From the first encounter with Nathan Sealy who inspected our crawled and gave us a quote, to Daniel, Derrick and Dom who did the installation work, we could not have been happier with the services provided by Tarheel Basement Systems. They were on time, professional, courteous and thorough. They were actually singing in my crawl space while they were doing their work. They were exceedingly pleasant and respectful throughout the entire process. We received updated emails prior to the installation date informing us of what we needed to know before they got there. They showed us pictures of everything and were very easy to work with. There was a financing option which we used for the down payment to expedite the process but we could have opted out as well. If you are thinking about work in your crawl space, I highly recommend this company!

I had my garage floor stabiles by Tarheel Basement. Gus and Felipe did a excellent job and thoroughly explained the process.

Josue Morales, Michael Gabriel, and Anthony McCleary Jr., came and encapsulated our crawl space. they were professional and hard working crew. They finished our job in two days. They explained the work and completed as expected. We are in Pinehurst area and the humidity level fluctuates high and low, this is a problem for our floors before we encapsulated the crawl space we had our floors damaged by high humidity. After re-flooring our entire house, we chose Tar Heel Basement Systems to protect our investment, the floors as well as the rest of our house. I give the Tar Heel Basement Systems 5 Stars. Their staff from our inspector (Mark Caddell), to the work crew were easy to work with and the work was completed as scheduled and they were available for our questions before and after the work was completed. Tim Brown

It went great, they did everything that I was told they would do. They were courteous, friendly and well informed.

Wanted my patio raised due to it sinking and cracking from trees being removed. it was a sight for sore eyes. As a veteran I want to thank this company for all you do. From the beginning to the end, they are very professional. Rowin and Justin are very knowledgeable at what they do and they do outstanding work. thank you again! you guys do excellent work. I definitely would not hesitate to us this company in any future plans.

Work: Foundation work to replace girders and joists. Proposed Completion Time: 7 days Actual Completion Time: 7 MONTHS Attempts to Complete: 6 attempts - 4 attempts by internal staff, 2 attempts by sub-contractor Outcome: 1. Work performed has to be redone by another company. 2. Additional damage to the property resulted from the work performed. 3. Company requesting a release of liability for work they performed and claim to be up to code and general workman standards in exchange for waiving a $1,500 outstanding balance for unspecified services. 4. Possible litigation. Groundworks, the parent company, has continued to send my complaints back to the branch that I was having an issue with. Repeated attempts for escalation were ignored. I had to physically go to their office to speak to the general manager. They have slow walked the entire process and misrepresented what they were to deliver and their "expertise". Their final product speaks for itself.

Roswin S. and Justin H. leveled my driveway and sidewalks and filled in the cracks yesterday. They explained everything in detail and cleaned up when they were done. They did a great job. Thank you!

Tar Heel Basement Systems just finished fixing my crawlspace and installing a dehumidifier, and I'm very happy with the results. The team did an excellent job and finished in about 1/2 day. I can highly recommend the company AND the team (Shane English - foreman, Luke Bolinger, and Riley Lane).

Tar Heel Basement Systems has done both a foundation stabilization and then a year later, crawl space encapsulation. The James, James, Jeffery and Terell team were definitely the A-Team. They were all great to work with, pleasant, efficient, and hard-working, and went above and beyond in the quality of their work and attention to detail. Thank You 'A' Team!!

Tar Heel was great from beginning to end. Luke met us at the house and gave us great advice on the encapsulation we wanted done and additional input on how to make our space more usable and secure. He was great though whole process. The team that came to do the actual installation, Cameron, Evan and Onyx, were very professional and also went above and beyond (they found buried brick under the ground underneath the space). The team was fast and did a great job on the install. We really appreciate the excellent work and the overall experience.

Appreciated help of Nathan on front end to understand and accept offer for our crawl space upgrade. Ray M. and Justin V. did excellent job of explaining and clarifying sealing/encapsulating process, with follow-up by Nick, Supervisor. Just awaiting last step by their Electrician to hook up and start Dehumidifier.

The team of Donald Jones, James White, and Devon Vereen did an exceptional job with the encapsulation of our crawl space. They explained what they were doing, explained what was needed to be done, and worked hard to get it done and clean up after! Highly recommend.

It started great with our initial appointment. David M. was super informative and very responsive to all of our questions. Our team that did the work were awesome! Jabril M., Davone T., and Zach Y got our crawl space done and did a phenomenal job. They were super helpful sending pictures of the progress and answering our questions. If I had to do it all over again, I would request this team!

I would recommend caution to anyone who is working with Tarheel Basement Systems without first consulting with a third party Structural Engineer. I had this company out to look at some cracks in our exterior brick to see if we needed foundation repair. The sales person who came out has been trained by Tarheel to do these inspections and reached the conclusion that we do need repair. They quoted the solution right then and there and recommended we have 5 piers installed at a cost of approximately $12,000. Their process does not involve a structural engineer coming on site to make their own conclusions. They only send the proposed solution to a certified structural engineer for review digitally. I was offered a financial incentive for signing a contract that same day, which I did agree to. However I also negotiated in an extended time to cancel without fee so that I could get a second opinion. When I did get a second opinion (from '58 Foundations) they reached a very different conclusion and felt I needed no foundation repair at all, and provided compelling reasoning and evidence as to why. They recommended I get a structural engineer out to verify. I contracted Giles Flythe Engineers to come and have the final say on what repair, if any, our foundation needed. After their review they found that no repairs were needed. I think it is important to point out that our sales representative from Tarheel was a nice person, who I believe was acting truthfully to what they believed and were trained to do. I also don't doubt all of the reviews here on Angi that Tarheel does quality work. But I do believe that at least some of the work that they are being praised for here was not needed in the first place. I think there is a systemic issue in the sales and quoting process at Tarheel Basement Systems that allows for mistakes like this to happen. At the point that I canceled my contract with Tarheel Basement Systems they were calling me to schedule the day my work would begin on. $12,000 of foundation repair, adding 5 piers, that I didn't need.

Everybody we interacted with this company was exceptionally professional, helpful, and understanding of our needs. The work crew of Ani, Ryan, and Jamar were very efficient with the work performed and did an exceptional job. We will 100% be using this company for any services needed in the future. We can not say enough about the quality of this company. This was the best interaction we have had with any contractors on our 100 year old home from start to finish. If I see these guys out on the town I'm buying their drinks.

Zack M & Noah B arrived on time, got right to work, worked well as a team, worked steadily until the job was complete. They were respectful of property and went beyond the expected.

The work was fantastic. We bought this home in early March and the crawl space needed some major attention. Tar Heel Basements were extremely thorough from start to finished. Everyone was very communicative and punctual. Omar, Zack Yon, and Daniel Jones did phenomenal work. The finished product is so impressive. Daniel made sure to walk me through everything once complete so I knew everything that was done and what to be aware of. I cannot recommend their work enough.

They were efficient and fast. Cleaned up behind themselves

We were very pleased with the NEAT and GREAT job hey did.

Very satisfied with outcome. Coordinator was very knowledgeable, professional, courteous. Initially there were a few bumps, though things were sorted, and the outcome is fantastic. Very much value the quality of the work and the warranty.

We were very happy and impressed with the work performed and quality of service given to us by the team of Ashanti and Mike. The we're also very helpful and curtious providing answers to all of our questions regarding the work being done. Would definitely hire THBS again. Thanks. John W.